Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $119.00
The previous price was $169.99

Customer reviews

Rating 4.2 out of 5 stars with 217 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 217 reviews
  • Pros mentioned:
    Price, Webcam

    Rated 5 out of 5 stars

    Asus Video Conference Monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well....nice sharp images webcam dispaly appears to be very clear. Great purchase at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Speakers

    Rated 5 out of 5 stars

    Martino

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife went back to work as a school nurse. They gave her a dinky monitor, no webcam, no speakers. I bought her this model because it has webcam, speakers and is 24". She loves it. She can now use Zoom and Skype and the screen seems huge in comparison to what the school provided. Tax and all, about $180. pretty inexpensive for what we got.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Webcam

    Rated 4 out of 5 stars

    Good value monitor meeting my business needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor image is a great, nice step up from my 7 year old HP at a reasonable price. The built-in video camera is OK, doesn't keep up as well as I would like with my movement but can't complain given the price as it is fine for my standard meetings. Wish they would have included basic written instructions in the box on using the buttons on the lower right corner of the monitor frame. I have seen several complaints here of audio volume being too low and you can adjust the monitor's base volume using those buttons. The button to the immediate left of the power button brings up the on-screen menu and then you can use the other buttons to move through menu and select options including volume. I increased my monitor's base volume to 90 and now have no issues with volume being loud enough. Manufacturer's have gotten too cheap about including base instructions in box and clearly not everyone is going on-line to find them. Overall this is a good value monitor with built -in video camera and meets my business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Speaker quality not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good, the camera does tilt but you need to use a little more force than you might think, and the set was easy. However, one of the main reasons I bought this monitor was because the camera and speakers were built in. Something I overlooked in the product picture was that the camera is external to the monitor itself (protrudes from the top of the monitor), so I wanted to point that out just in case anyone else overlooks it. My main complaint is the speaker quality. At the maximum level, sitting about two feet from the monitor, I can BARELY hear anything. I have to switch to bluetooth headphones to hear anything. Given that this was a main reason I chose this monitor, I was pretty disappointed.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JenA,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2105047183-0007) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Easy setup, Speakers, Webcam
    Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    Better than I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up this monitor that includes a camera and speakers. I'm sure that some will not like the sound from the monitor but it works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Webcam

    Rated 5 out of 5 stars

    Great monitor

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor with camera. Note, there are no built in speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speakers, Webcam

    Rated 5 out of 5 stars

    Excellent Asus Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor has a camera and speakers built in so it's great for Zoom meetings. Also, the color and picture quality are amazing. It was a very good price too. The only negative thing was that it took many weeks to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speakers

    Rated 5 out of 5 stars

    ASUS monitor pairs perfectly with Mac mini

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new ASUS monitor has everything I wanted to pair with my new Mac mini. It has the screen size, built in camera, vibrant colors with HD resolution and speakers that mimic my old (2012) iMac. I was initially worried that the ASUS monitor was not compatible with my new Mac mini based on what I was told by ASUS customer service, but they were wrong. The two devices work fine together. Additionally the ASUS has a variety of on screen settings and controls.It will allow me to use zoom to connect with friends and family without having to purchase an external camera and speakers. I highly recommend this monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Webcam

    Rated 4 out of 5 stars

    "Everything" needed for a Mac mini

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a 20" HP monitor attached to my mother's Mac mini. While I had a USB webcam attached to the Mac, it kept moving or falling off the monitor whenever she pressed the power button on the monitor. (She leaves the computer running and only turns off the monitor.) Due to space considerations, I was looking for a monitor that had a speaker bar like the HP. (She has a small desk.) And it would be easier to adjust the volume with a physical knob than using the volume controls on the computer. But finding this Asus with a built-in webcam solves at least that issue. Since the Mac mini has an HDMI port, that also made connection simple. Weirdly, the Mac initially didn't recognize the webcam. Most thing Mac are plug-n-play and every webcam I've hooked up to a Mac, it worked without a problem. But for this case, after checking that the cables were connected properly, even moving the USB cable to different port, I had to reboot the Mac before the webcam was recognized. Removed one star for two reasons: 1) HDMI cable not included, yet Displayport and VGA cable were. Yeah, HDMI cables are more readily available, but it's seem needlessly nitpicky penny-pinching for Asus to not include JUST the HDMI cable. 2) Lack of simple physical volume controls, although that's common for monitors with built in speakers. At least Apple has dedicated keys for volume so it wasn't too difficult to instruct my mother. Admittedly, I probably wouldn't have removed a star for the second reason, if the HDMI cable was included, or no cables were included.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Asus BE24EQK monitor w/camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice screen and the video camera works well, except on Zoom - where it flickers. Although this does not happen with every zoom meeting. When trying to adjust the Hz, to git rid of flickering, I used both 60 Hz and 50 Hz and got flickering with both. There was a choice for 30 Hz but that totally messed up the monitor - there is no longer a connection between my Mac mini and my Asus monitor. I have tried many fixes but nothing works - this is either a very big flaw with the monitor, or a snag in the Mac world. My online searching for a solution leads me to believe this is not an isolated or unusual condition. One would thing that a reasonable, quick, and effective solution could be put in place. I still have something to try. If that works out, I will post it, so others know.

    I would recommend this to a friend
  • Pros mentioned:
    Webcam

    Rated 4 out of 5 stars

    Performs well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor with webcam performs well. The rating of 4 stars is because to change any settings is a bit "clunky" with having to press the buttons and try to figure out how to navigate through all the settings, and in addition there was only a diagram included in the packaging with very minimal information text explaining even basic functions. I had to Google the monitor for more in-depth information. Other than that, the monitor functions as intended and I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, perfect size. Couldnt ask for a better monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Webcam

    Rated 5 out of 5 stars

    Perfect solution to replacing monitor & adding Cam

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it when on sale. Highly recommend. Came with all the cable necessary to connect both the webcam, speakers, and of course the display! Quality of display is alright, typical of a display for that price point ($160). Speakers, i guess its nice feature if you do not have any desktop speakers, but the sound quality (as expected) is not so good. Can't really be negative about it since, honestly, if you really needed decent sound, you would not purchase this for the speakers. The included\integrated (sort of) webcam is great! With webcams being so much in demand and hard to come by, this was one of the reasons why the display was purchased. it worked perfectly, provided decent quality video and yes it does have a mic array which easily picked up our voices. Keep in mind this is a no frills type of a webcam, but it provides what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speakers, Webcam

    Rated 5 out of 5 stars

    good product for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for the price. Speakers are not the best, but it does what it needs to do for a second monitor with the camera/mic/speaker option. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best seller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also a great product works very well no trouble with it

    I would recommend this to a friend
  • Pros mentioned:
    Webcam

    Rated 4 out of 5 stars

    Asus BE24EQK 23.8" Monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clarity and large screen. The backward tilt takes a little getting used to since the monitor can't be reposition. Mainly needed a monitor with a camera for some of my applications and it works well. I need to add a microphone. I wish the buttons in the lower right corner had description of their functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic monitor

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good monitor but it was missing a feature I needed so I ended up returning it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Manual -- No repeat buyer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m very disappointed with Samsung. It has increased its profit margin by not publishing and including an operating manual with the product. Instead, I have to go online and then print out the 200+ page manual rather than being able to refer to it out of the box. Instead, I have to print it at my expense in order to use the product. No more Samsung products I this household.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for conference calls

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for conference calls. Good voice clarity and crisp picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear monitor. Responds fast and is a good budget monitor

    I would recommend this to a friend