Customer Ratings & Reviews
- Model:
- VG248QG
- SKU:
- 6373927
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 24" FHD 165Hz 1ms Gaming Monitor's high refresh rate and excellent picture quality, frequently praising its performance in games and movies. Many also highlight the monitor's value for its price and the ease of setup. While some users reported issues with dead pixels, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
Got a faulty monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel bad giving it a bad review because the monitor looks cool, but the one I got wouldn't stay on for more than 3 seconds so just beware of this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the monitor is unable to stay on. This is absolutely not the kind of experience we want any of our customers to have. Have you tried to use a different outlet? If possible, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Screen size
Good Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor has been working great for my uses. Displays most games at high graphic levels in accordance to my graphic cards, honestly almost a bit too big for non-gaming use but I am getting used to it. There are speakers but they suck you definitely need an external pair of speakers.
I would recommend this to a friend - Pros mentioned:Overall performance
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it have greatly improved my gameplay for PS5, I love the quality improvements.
I would recommend this to a friend - Pros mentioned:Refresh rate
Beautiful monitor for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color and brightness look amazing with 165hz and .5ms response time for $179.99? Amazing value and sleek, nice looking design.
I would recommend this to a friend Asus fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have grown to rely on Asus over the years for my personal tech.
I would recommend this to a friendWorst waste kf money ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was rwally good for a year and than it wouldnt work and would have lines on the screen for a year and then yesterday i tried to boot it up again and it started burning and started a fire in my room dbdbxbxndnd
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to lasts, this is a random problem. To resolve the issue, please check if the video cable and port on the PC are still working properly. ASUS provides warranty for the product . We recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the
product, please email me at [email protected] and I would be more than happy to help. Or, you aremost welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live
support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
