Customer Ratings & Reviews
- Model:
- VG279Q
- |
- SKU:
- 6336778
Customer reviews
Rating 4.6 out of 5 stars with 865 reviews
(865 customer reviews)Rating by feature
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, refresh rate, and ease of use of the 27" IPS LCD FHD FreeSync Gaming Monitor. Many also appreciate the monitor's price and its suitability for gaming. However, some customers reported issues with the built-in speakers and the presence of dead pixels in some units. A few users also mentioned limitations with the HDMI port and occasional ghosting.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Thumbs up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain so far. Good product. Purchased this for my son.
I would recommend this to a friendRated 4 out of 5 stars
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice graphics and very easy to set up. Large display.
I would recommend this to a friendRated 4 out of 5 stars
Great camera for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play works great and all the cables are included
I would recommend this to a friendRated 4 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good! only used for a a week from today!
I would recommend this to a friend- Cons mentioned:Dead pixel
Rated 2 out of 5 stars
Pixel problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor looks good and performs well. The problem i had was within a couple weeks, i was noticing multiple dead pixels. I would have been very happy with the purchase had it not been for the pixel problem.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about dead pixels. This is not the type of experience we want any of our customers to have. If you wish for us to assist you, feel free to reach out to our ASUS Official Support Site. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Super Light, cool design, poor pic quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light monitor with separate power supply. Nice gaming design. Picture quality is not that great. Very grainy and pixely. Try every adjustment under the sun and could not get it to look good.
No, I would not recommend this to a friend- Cons mentioned:Dead pixel
Rated 1 out of 5 stars
Worst QC I have ever seen!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered my first screen the beginning of May received it and it had multiple dead pixels and stuck pixels in the middle of the screen. Figured it was a fluke so I sent the screen back to Best Buy and then have them do an exchange and send out the same model of ASUS monitor. Two weeks later I received a new one and it again had a ton of dead and stuck pixels on the bottom center of the screen. Best Buy did a terrible job with handling my situation in the end I returned the Asus monitor and will never buy from Best Buy again.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Average but OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average screen resolution. It’s ok for an inexpensive monitor, but you might be better served to spend just a bit more for one that can handle higher resolution.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the honest feedback, we truly appreciate it. If you would like to learn more about the monitor and the features. Please refer to the link below. If you have any technical concern, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Link - https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/VG279Q/VG279_English.pdf
Rated 3 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Increased my FPS significantly. However, if your looking for image quality, this isn’t for you. The resolution is just average
I would recommend this to a friendRated 3 out of 5 stars
Budget monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you're on a budget and get it on sale. A bit blurry close up because of the larger pixel size compared to QHD at 27".
I would recommend this to a friendRated 3 out of 5 stars
144hz not available for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with PS5 and does not have HDMI 2.0 to unlock 144hz
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Fragu,
I'm sorry to hear that you are unsatisfied with this monitor's console compatibility. That certainly sounds like a frustrating situation. As you noted, this monitor is not compatible with high refresh rates on either the PS5 or Xbox Series X. I've linked the console compatibility list for monitors below, I recommend you refer to this prior to purchase. If you have already purchased the unit, I recommend contacting Best Buy customer service for a return. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2103067704 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Console compatibility list for monitors: https://www.asus.com/us/support/FAQ/1045097
Rated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being used to 1080p I was expecting a little bit more but the quality isn't all that good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, have you reviewed the game visual functions? If possible, please review it from the manual below. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Manual - https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/VG279Q/VG279_English.pdf
Rated 2 out of 5 stars
Spot of bright pixels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my monitor showed up with a small spot of bright pixels at the bottom left section, causing a bright dot to be visible unless the color black is showing. It almost looks like a defect in the panel bonding or coating. I would still recommend this monitor due to the price and picture quality (when not defective), but be aware you may get one with defects.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with pixels on the screen. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. If you need technical assistance, please visit our ASUS Support Webpage. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Dithering and Pixelation also AA problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this monitor as my first good monitor that has 144hz the monitor has dithering issues on shadows and pixelation around objects that are still and especially when moving and anti aliasing causes the monitor to show white shimmering all over unless you want this to be blurry with TAA. The colors are fine for a ips monitor but not great.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about these issues, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
No good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for a while and now it has a dead cell on the screen.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear jseitz,
I'm sorry to hear that your monitor has developed a dead pixel. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If your monitor qualifies under the Pixel Acceptance Detail linked below, we would be happy to repair/replace the unit in warranty for you. If you have any general or technical questions, please email me at [email protected] and include case #N2101012091 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Pixel Acceptance Detail: https://www.asus.com/us/support/article/811
Rated 3 out of 5 stars
Good performance but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance but expensive for what it is. Can get cheaper with same quality
No, I would not recommend this to a friendRated 2 out of 5 stars
Broke just after return period
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, it worked in the beginning, but immediately after the return period I started getting lines of the screen and pulsing. Can't even look at it! I've tried messing with the connections and using a different HDMI cable. No luck. Now I have a $350 monitor that's unusable and nonreturnable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are truly sorry the device started getting lines on the screen and for the inconvenience, this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better.
We are recommending having the unit sent in for servicing. You can have the Return Merchandise Authorization (RMA) created Online by visiting our support page and selecting "service and repair", below that option please select "Create Online RMA." You also have the option to contact us directly, and we will create the RMA for you. For further assistance or if you would like to discuss this matter further, please reach out to our customer support team.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the package last evening Christmas Eve to find the screen crack and totally unusable. Very upset as this was a gift. We be returning it hopefully they will have one in stock to replace it.will change my review based upon what it looks like once we can see what the screen looks like.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kare,
I'm sorry to hear that you received a damaged product. That is absolutely not the kind of issue that we want any of our customers to have. I understand that you have initiated a return, but if you have any general or technical questions, please email me at [email protected] and include case #N2012082179 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Cons mentioned:Dead pixel
Rated 1 out of 5 stars
Pixel out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this today. I was really excited with the look of this monitorer! Easy to setup. But unfortunately within an hour of use, I noticed a pixel was clearly out. Looks like this one will be a return. Not happy about that at all.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Amenden,
We're sorry to hear that your unit has a dead pixel. We would recommend that you reach out to Best Buy to get a replacement model. For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Very good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good monitor. Not the best, but it comes close
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Xzavion,
I'm happy to hear that you are satisfied with your monitor. This is exactly the kind of experience that we want all of our customers to have! Are you having any issues with the unit that would reflect a 3-Star review? If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2102033287 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support









