Customer Ratings & Reviews
- Model:
- VG279Q
- SKU:
- 6336778
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, refresh rate, and ease of use of the 27" IPS LCD FHD FreeSync Gaming Monitor. Many also appreciate the monitor's price and its suitability for gaming. However, some customers reported issues with the built-in speakers and the presence of dead pixels in some units. A few users also mentioned limitations with the HDMI port and occasional ghosting.
This summary was generated by AI based on customer reviews.
Ports
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Question, does the monitor have a displayport? If so how many?
I would recommend this to a friendBe careful purchasing from Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought to of these monitors about 2 months ago and they are extremely great monitors but they are refurbished. Well about a week ago, one of the monitor's display stays completely black. After looking it over I determined that most likely the backlight is the problem. Anyways over such a small period of time you would assume that you could get it easily fixed or provided with a new monitor because again, it was refurbished. I contacted Geek Squad and with displeased with the way they go about business. So I urge that if you are considering this monitor, go for it. But your best bet is to purchase elsewhere.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the black screen. We would love to investigate this matter, so that we can put your mind at ease. Feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
If you don't like Pixels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. But if your one that doesn't like to see pixels while playing your game would not recommend. But it is a decent monitor.
No, I would not recommend this to a friendIt won't connect with HDMI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor barely works. I have plugged in several hdmi cables and no matter what it always says "No HDMI signal detected". I would not recommend this monitor to anyone. I am especially disappointed because this is my first monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that you are unable to get signal via the HDMI port. This is not the type of experience we want any of our customers to have. Have you tried to change the input source? Are you connected via notebook/desktop? Please ensure to check within the graphics settings. For further troubleshooting steps, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Doesn’t Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, it worked very well. After a week or so, the display stopped working entirely. It gets power, but there is no picture. Tested with multiple cords and computers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the issues you're having with the display on this model. Please allow us to make your esperience with ASUS a better one. We would recommend that you follow the steps in the FAQ below to resolve this issue. Here: https://www.asus.com/us/support/FAQ/1012723/. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support