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Customer Ratings & Reviews

ASUS - Asus - 8x External USB 2.0 DVD±RW/CD-RW Drive - White - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 87 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
use with windows
  • Rating: 1 out of 5 stars

    NOT Compatible with Windows 8 & NO Stand

    Posted
    annaime

    I am VERY dissatisfied with this purchase. I originally purchased this item from Amazon for $23.99. Returned it because it DID NOT have a stand. I saw this one for $29.99, and used the "CHAT NOW" option to speak with a sales rep, and he told me that they do have a stand (as pictured on the site 2x) and yes, it is Windows 8 Compatible (Also LABELED on the box); and NEITHER of these statements were true. I went to the ASUS website in hopes of getting the correct driver, but no luck...looks like it only goes up to Windows Vista. I couldn't use the CD that came with the drive; so I used another computer to extract the CD contents and uploaded to my Windows 8; and the content has a huge glitch. Spoke to the sales rep at Best Buy, they told me to call Bestbuy.com 1-888-237-8289; which the first time I called, they hung up on me; 2nd time I called, talked to them for 37 minutes, and they tell me to go to the store to troubleshoot this issue, or return the product. I want this to work, because I like the look of the ASUS SDRW-08D2S-U... My experience is NOT good. False advertisement, bad customer service. VERY UNHAPPY with Best Buy and Bestbuy.com

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Initial impression is excellent

    Posted
    8Checkm8

    Just finished installing, impressed by how slender and quiet the drive is. Have sent information request concerning the failure to offer WIN 8 as a choice in the firmware update. Drive seems to be working great without the update.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Value

    Posted
    bsquare
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My new laptop no longer has an optical drive so this serves the purpose just fine for the rare occasions I need it. It's a little thicker than I was hoping for which is why I didn't give it 5 stars. The included software works fine for recording files on a DVD-R/RW or CD-R/RW. However if you are using Windows 8 & above and want to play DVD movies, you will need to install external software to do this. The included software will not allow you to play movies on your windows 8 computer. I located software on-line to do this at no cost. Here's the name of the file: Combined-Community-Codec-Pack-2014-07-13

    I would recommend this to a friend