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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the 8x External USB 2.0 DVD±RW/CD-RW Drive's ease of use, price, and compatibility with various devices. Many appreciate its compact size and stylish design, finding it convenient for travel and everyday use. However, a common complaint centers around the lack of an included stand. The drive's performance is generally praised as reliable and efficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-114 of 114 reviews
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted this for a dvd.cd 3 inch i got the adapter from france but this player does not work and no one at best buy seems to have any knowledge about a 3 inch cd used in a sony mavica camera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love Asus...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Asus but would have like this more if it came with a stand/longer cables

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Where is stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with stand that is shown in both pictures, the stand was the only reason I bought it, going to return

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are truly sorry that the device stand is missing and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. Please reach out to Best Buy to receive the stand your missing. We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Design
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Great for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this optical drive online from Best Buy as when I went to the store they were selling poorer quality ones for over $50+. I ordered it to be delivered to my house as I had some huge issues with ordering delivered to store. This delivery came roughly about the time they told me. The feel and quality of this drive is amazing. It looks awesome with the diamond feel and look to it. The ASUS logo is also great. It is fast and for the price, it is great. The one concern I have about it is the stand that I saw in the picture online. There is no stand. This isn't a huge problem, all I have to do is set it parallel and it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    ASUS External DVD Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and easy to use. Bought the ASUS T100 and needed an external drive. This drive paired perfectly. Just plugged and it played. No external power needed for the drive. Light and compact.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Not as pictured

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on Best Buy! This product is pictured as having a stand with it but upon opening the box, I see that it has a place for a stand but it doesn't come with one. I read through all the information online again and it never stated that the stand needs to be purchased separately. I would return it but the nearest Best Buy is over an hour a way. Just so everyone else knows, this product does not come with a stand as pictured.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1ST OF ALL A LOT OF COMPANIES USE ONE PHOTO FOR THEIR PRODUCTS. BUT NOT ALL PRODUCTS HAVE THE SAME FEATURES. IT'S STANDARD PRACTICE. EVEN THOUGH THERE IS NO STAND FOR DRIVE. THIS IS A AWESOME DRIVE. IT'S PLUG AND PLAY. VERY EASY TO USE. WHEN MY DVD DRIVE IN MY PC WENT I TRIED SERVAL DIFFERENT DRIVES. NOTHING WORKED TIL I BOUGHT THIS ONE. BUT THIS ONE YOU'LL BE VERY HAPPY YOU DID.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected and just what I needed & just in time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Initial impression is excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished installing, impressed by how slender and quiet the drive is. Have sent information request concerning the failure to offer WIN 8 as a choice in the firmware update. Drive seems to be working great without the update.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Cheap, but good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works extremely well considering the price. I wish it was a little faster, but you can't beat it for the price. The stand that in the picture isn't included. That's the only downfall.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Serves its purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced reasonably and serves its purpose. The stand would have been nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dvd drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have two laptops at my house and this has been great for both of them. The one laptop (a Samsung) does not have a working cd/dvd drive and this has been extremely helpful in keeping it running while my brand new Asus did not come with an optical drive and this drive has been great. It does require 2 usb ports, and that's the only thing that I did not like about it

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 2 out of 5 stars

    NO STAND

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good disk drive if you don't mind care about the stand. I would recommend some other disk drive since it pictures a stand and it simply doesn't come with one.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Thgink,

      We are extremely sorry this device did not come with a stand and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you.

      We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoyaa
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was never sent from the manufacturer. Completely frustrating waited for months

    No, I would not recommend this to a friend
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