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ASUS - AC3100 Dual-Band Wi-Fi Router - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1928 reviews

90%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Nice Smooth Rock Solid Equipment

    Posted
    AndyTechMan
    • My Best Buy® MemberMember

    Was a main stream CISCO and LINKSYS fanatic, but have been building a lot gaming PCs utilizing ASUS Mobo. ASUS brand is not unheard of, and using their board since they switched to jumperless board back in the days. I knew what I was getting into. ASUS as a company has a very strong background in their software and firmware. Though may not be intuitive back in the days, but with minimal time you can figure it out. I bought this router after using my older CISCO WRT router. WIFI Signal for the older 5~6 years old router was not strong, but I mainly used the Ethernet cables for my PC, games, etc. There was so much internet disruption, so I got myself a timer to power cycle the older CISCO router during the early mornings so that the router would come back strong the next day. Obviously it was a cheaper model, and my suspicion is the amount of internal RAM. The ASUS RT-AC3100 is a solid contender, with at least 128MB. I am an electrical engineer that spent 12 years of my life contributing into finding solutions building data centers, hospitals, etc for businesses. I also own a cloud business which utilitizes static IPs from my ISP for my cloud services, but needed something as an off shoot for my business office located on the same site with my cloud servers. I don't have too many computer, wifi, etc clients that will use/connect to this router, less than 55 hardware would be connected at a given time. This router has been running rock solid ever since I powered it up. Obviously there were some issues setting it up cause I am behind a static IP, so setting it up required a little bit of tweaking in the router's config page. So the trick was to use a wireless device to connect to the router and configure it till you can connect via a PC. I did not see anywhere in the manual the IP address of this device, the graphics in the quick setup manual was invalid, 192.168.50.1. Ipconfig and look at the gateway, you will see the IP address to be 192.168.2.1, which is the default IP. The http://router.asus.com did not work for me in the begining. Wifi signal is strong and far. I am about 75 feet and signal is still strong. That being said, you may want to hide your SSID, so others won't sniff your packets, lol; though you may be protected behind the encryption method of your choice. Good luck and happy surfing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great router with excellent coverage.

    Posted
    rjenk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this router as a replacement for an existing Netgear Nighthawk router that would stop passing wireless traffic and the management interface wouldn't respond every few days. I originally purchased a Linksys as the replacement, but the coverage was poor compared to my previous Netgear. So, after reading some reviews, I decided to purchase the Asus, and so far and I very pleased with the results. The wireless coverage and throughput matches or exceeds my Netgear. The management interface is well designed making is easy to configure and manage the router. The footprint is a little larger, but that was not an issue where I was installing it. For those upgrading from a router without MIMO technology, take into account the space needed for the extra antennas. I have been using the router for several weeks and have yet had to reboot it - a major plus. It handles my cable modem speeds fine. In addition to great wireless coverage, it has not had any problem handling the number of devices I have (20+ between phones, Smart TVs, various Alexa products, and more). My only con is that adding an external storage device for sharing on the network is poorly documented and implemented. I have yet had success in getting it to work so I can backup my PCs. This was a great feature of the Netgear products. Overall, a great router for gaming, multimedia, and large device networks. Also offers great coverage. I would definitely purchase again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Router with excellent security and usage fea

    Posted
    Shenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had to replace my 1 yr old nighthawk 8000 because I upgraded to Att fiber and the nighthawk could only get 500 Mbps up and down using it own internal speedtest. While the Asus does not have a Internal speedtest I was able to run speed test on a macbook pro and get 700 down and 800 up. Of course you will never see these speeds unless your sitting next to the router but again I just wanted to verify it was faster than the nighthawk. I've been using this router for a month now with no issues. I average 22 to 26 devices connected at any given time. I work from home and use VPN all the time and have never seen any latency issues even with 2 to 3 users (wife and teens lol) streaming all the time. The security scanner has been a eye opener. It has intercepted 35 instances of dangerous websites including a few instances of web pages with embedded known ransomware javascript exploits. The live traffic monitoring allow you see current and historical usage and it breaks it down by mac address and types of usage (netflix,web, etc etc). I personally like how easy it is to block usage when you trying to get someone attention like a teenager who should be sleeping instead of playing fortnite I have not played with the USB port or the meshing of two units yet so I cannot comment on this personally but a coworker has two units meshed with no issues. I have to say I love this router and would recommend it to all my friends that need to use a lot of bandwidth.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Just not good enough....

    Posted
    smarthomesmartguyjack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to replace an entry level Netgear Nighthawk AC1750 that was being used in a Smart Home tech test lab. I normally only buy Netgear products but wanted to go outside of my wheelhouse to see how other vendors compare. The Good: Setup was easy. The GUI is almost nothing like Netgears but easy to get through if you have minimal network experience. When connected, devices get decent throughput. The Bad: After 15 or more devices are connected to it, the router is unable to supply a constant connection to all of the devices. After two of running, I am getting limited connectivity errors on all of my devices randomly. The physical construction of this is not as good as Netgears by any means. Just the same, I am returning this to get another Nighthawk. Other Thoughts: I generally have a good amount of faith in Asus as a high quality manufacturer but this device is an absolute fail in my experience. At Home I am using a Netgear X10 with between 60 and 80 wireless devices connected to it without a problem. This one chokes at such a low device connection amount by comparison it is ridiculous.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    VERY good router for home use

    Posted
    MikeHimself
    • Verified PurchaserVerified Purchase

    I purchased this router with the intention of a) getting away from twc's "best available" combo unit (also purchased a modem to accompany new router), and b) increasing range of coverage to throughout the whole house (new home construction, wireless was the preferred method of connecting, one office in the basement, the other office on the second floor, modem and router are on 1st floor, for the time being). Well, once this router was hooked up, 2.4 + 5Ghz channels both configured, the range expanded exponentially, it seemed! 5Ghz has it's limitations inherent of its channel, regarding distance, etc., but the 2.4 channel is fully available everywhere on my tiny quarter-acre lot, and then some. I know I haven't much commented on the advanced features much, and in honesty I haven't done much more than tinker with them. This modem may be a bit of overkill for what it's actually used for (for now) in my home, but I have a feeling I will likely make good use of the limitations/restrictions that can be enacted, once my son reaches age 10 or above and wants the wifi password. Long story long, if you're looking for something to provide strong wifi connections throughout many stories and rooms of a larger home, then this router would be a really excellent choice (but not your only choice, however!) and would likely not disappoint an average user at all. P.S. In my experience so far with this unit, the price tag of the unit has been justified, not only because of rock-solid signal strength EVERYWHERE in my house, but also the fact that for an average wifi user, this modem seems to be fairly future-proof (resistant, anyways)... Hope this ramble helped!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great range. Easy setup

    Posted
    CaptCaveman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a wireless router with better range after moving into a larger house. After reading reviews I decided to give the rt-3100 a try. This router is the same as the RT-AC88U with the exception of having 4 LAN ports instead of 8. Seeing as I no longer have anything connected via network cables any longer this was not an important feature to me. Everything else about the router appears to be the same as the AC88U. Setup of the router could not be simpler. I did see a comment that you had to physically connect a PC to the router for setup. This is not true. I used my phone to connect. And actually, when I plugged in and turned on the router, then connected to the new wireless signal, I was thrown into the wireless setup page after choosing to connect (Android phone). I was asked to change the login name and password. I was then asked to give the wireless ssid a name and create a passcode for those. And I was done. Giving the router the same name and passcode as my previous router meant that my wireless devices simply connected to it as they did with the previous one without me having to go to each one and setup wireless again on them. Testing the throughput of the router gave me speeds of 100 - 142mbs (on a 150mbs line that normally tests at about 110 - 140mbs). Testing the router on the second floor of the house (router is located in the basement) I continued to get 140mbs (on my phone on the 5G band, pc (with older wi-fi tech in it) located on the 2nd floor tested at 80mbs on the 5G band). My old router was giving me speeds of 1.5 - 30mbs (on the 5G band). I was sure I would be bringing this router back to the store because it wouldn't live up to the hype of being able to cover 5k sq ft. However, I found myself very pleased at the performance and I'll be keeping it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Router replaced combo of old router and extender

    Posted
    marlan
    • My Best Buy® Elite MemberElite Member

    I have a 3300 square feet house. As my Verizon FIOS Quantum Gateway router's wireless signal is not strong enough, I had a ASUS N66R wireless router connected to the Verizon Quantum Gateway router at one extreme end of the house. In addition, I had a Netgear AC1200 WiFi range extender located at the center of house. With this combination, I still had spotty or drop wireless connections to equipments such as PS4 at the opposite end of the house. After many complaints from my son about network connectivity issues with his PS4 and other gaming consoles located at the opposite end of the house, I decided to purchase the ASUS 3100 router with the initial plan of using this as the new wireless router connecting to the Verizon router and reconfiguring the older ASUS N66R to replace the Netgear AC1200 as the wifi extender or media bridge. To my pleasant surprise, the single ASUS 3100 router has successfully replaced both the ASUS N66R and Netgear AC1200. Without the need for a WIFI extender, the video game consoles such as the PS4 all now have steady WIFI connection from one end of the house communicating with the ASUS3100 router located at the other end of the house. I have 50 mbps plan with Verizon. The far end located PS4 shows connectivity at 28 mbps. My MAC Mini located in an office about 20 feet closer than the game consoles, shows 56 mbps. Though I only have this router for only two days so far, I am happy with my purchase. Though the purchase was expensive, I am glad I paid the extra cost to have a more capable router so that I no longer have to deal with WIFI connectivity issues at the far end of the house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great so far

    Posted
    maxbraketorque
    • My Best Buy® MemberMember

    A great deal on an RT-AC3100 came up last week, so I grabbed one. Since tons of people are having issues with the radios apparently burning up, I purchased a laptop cooler as well. The airflow rate is not as high as I expected compared to a larger one of the same brand I'm using for an HP laptop that cooks itself without it, but radio temperatures are around 50C, and CPU temperature is around 62C, so the fan seems to be working well. My setup is pretty basic. I have all the AI stuff, QOS, and Smart Connect disabled. I have some port forwarding rules set up, and I tweaked the wifi band advanced settings a bit, but that's it. The RT-AC3100 (F/W rev A6) soundly beat my RT-AC68U (F/W rev B1) both in near field and far field tests with my 2016 Macbook Pro (N/AC 3x3). AC link rates and measured up/down speeds both near (within 15 ft AC) and far (50+ feet N, 2.4 GHz) from the router were double or nearly double. I found that if I gave the 5 GHz band its own SSID and gave it preference over the 2.4 GHz band in my MBP wireless settings, my MBP would stay connected to AC in the long range tests, and in those cases, speeds were quadruple compared to what my RT-AC68U would do in those locations on N, 2.4 GHz. This is quite different than what I expected would happen when trying to use AC at a longer range. Network responsiveness feels improved with the RT-AC3100 as well even in areas of the house with strong signal strength. Bottomline is that it whomped my RT-AC68U in performance, so as long as the RT-AC3100 remains stable, and a radio doesn't cook itself, I'll be quite happy with it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Won't last, horrible support

    Posted
    Rc86
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was excited to upgrade my old netgear router, despite reading some negative reviews on this router. I figured because of the price it was a quality product. It worked well for about a month. The 2.4ghz band stopped transmitting, none of my devices were able to see it. After updating the firmware to the latest, which I was prompted to do from the admin dashboard, it started working. 24 hours later, it was no longer working. After 3 updates, it still did not work. If I changed the SSID it would work, or if I downgraded/upgraded the firmware; the cycle would repeat. I was unwilling to go third party firmware because it was new, and with the price, valued my warranty. After calling customer service, they asked me to RMA the product. But, they offer no exchange service. Being outside my return window, I was stuck. I work from home, so not having wifi is a huge issue. Customer service won't pay for shipping, and you have no box to ship it in. It doesn't even come with a static bag for protection. They also won't return your factory box. Asus troubleshooting was non-existent. The techs are lost in the weeds. I spoke with 3 and a manager before they finally sent me a prepaid label. Here we are 3 weeks later, and they put the wrong return address. Back on hold I go! Save your time, and money. Buy a Netgear. Don't let companies who aren't willing to provide a solid customer experience prosper. My 4 year old netgear works to this day, never had an issue. Silly me for wanting to upgrade.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    WiFi Connectivity is Horrible

    Posted
    NavyVetNNPTC
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this router (about a month ago) to replace my netgear R7000 nighthawk, because that was dropping my wifi signal, too. That device and this asus unit, both keep dropping my wifi connection to all of my devices. I plugged directly into the ethernet port on this asus unit and I did not have any connectivity issues. However, I cannot plug all of my devices into the router, so if the wifi doesn't work, this product is nothing more than a paperweight. I upgraded the firmware to Asuswrt-Merlin, and that seems to have fixed the issue. If you are not familiar with computers/networks/routers then I would not buy this router. It should work as is, right out of the box, and not force users to find open source firmware that will make it work?! This unit is one of the most expensive routers Best Buy sells! So, in this instance you will NOT get what you pay for! Oh, and the What the fast service built into the device does not work. It was free, but now you have to pay for it. I tried to open a free account, and when I clicked on the submit button nothing happened!? The free account set up option does not work. If you do lot of pc gaming with servers outside of the u.s. then this may help you. Check out their website and decide for yourself. Next router I am going to by will be a linksys. I never thought that having a stable wifi connection would prove to be so difficult. fyi: total wireless devices that need to be connected are between 10-15 devices at any one time, and sometimes all at the same time. So, you can read all the reviews you want, as I did on this product and spend a lot of money thinking that it will work as described, and yet, still, you will be disappointed. Spend 300 bucks and see the end result for yourself.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not perfect

    Posted
    Reviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall it is a good router with fast wireless speed, and number of useful features and functions. I am not a gamer, so my judgment is not including router’s gaming performance. I did not experience any buffering delays while watching YouTube & HD movies on internet. Simultaneous use of internet on several wireless devices does not seemingly affect internet connection speed. I like the option of being able to create 6 guest networks, and assign them with individual level of security encryption. The router user interface is simple to navigate and use. The cell phone app is handy to monitor speed of each individual wireless client connection. However, wireless range is not standing up to “large house” promise, and significant degradation of signal strength with distance is being observed. I cannot say that its wireless performance is better in comparison with less expensive Linksys EA7500 which I purchased and returned due to complete absence of very important for me guest network encryption. The router’s USB device connectivity is missing “Remote Virtual USB” capability, so I was not able to connect my older flatbed Canon scanner, and access it wirelessly. The overall functionality for an advanced user is a hit or miss; and which is very typical for mid-range consumer devices. While trying sort out my flatbed scanner connectivity issues, ASUS globally outsourced customer support has appeared as not knowledgeable and helpless.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Good router... When it works...

    Posted
    ndratz91

    I've had many problems with this router over the 6 months I've owned it. From connection issues to speed issues. I would have to factory reset every couple weeks. Asus tech support was a joke. if you can get ahold of someone you can understand when you call them, good for you. Every time i called, and waited on hold forever, they tried blaming anything and everything other than the router. They said settings on my pc were wrong at one point. Even tried blaming cox, who I called first every time to verify everything was ok on there end to the modem. Once i finally got someone to accept it was the router, i had to pay shipping to get it fixed or replaced with a refurbished model (and it is not light so even flat rate shipping with ins. is $20+). I guess a firmware update finally fixed the problem though, so far... Now that its working, WIFI range is a joke for almost a $300 router and thanks to a firmware update at some point, you cant adjust the power to try to get better range. It even has it listed in the manual. My devices lose connection a whole 50 Ft away from the router. And on top of all that Best Buy changed there return policy (I dont know when, i just know it used to be longer) to 15 days and when I tried to exchange it on day 17 for the same exact model, i was told there was nothing they could do and i would have to file a warranty claim, which Best Buy does not handle for Asus.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Says what it does and does what it says.

    Posted
    Daddio
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First, I have used MANY different vendors and class of wireless routers over the years. I have seen expensive units that are junk. I have seen little $25 dollar portable units that can be used as your primary home device. I won't say that I've seen it all, but I have definitely seen an adequate cross-sampling to be able to make a solid judgement. Summary: This is definitely a flagship product. It costs a LOT of money for a personal device, but you get business class performance out of it. So, it's worth it. From getting solid wifi at double the distances I have seen on other products (including solid signal through the electrical wall (the wall that has all of the electrical running through it). To the extreme level of features the unit offers. Do you want parental control over what your children do and when they can do it? Just set up two different wifis (one is called guest). Lock one down however you want and give the kids the key to that one. The other allows your devices complete access at all times. I love it. It is a "big boy(or girl)" box. If you have no clue how a TCP network functions, you should probably go with the generic units that do the work for you. But, if you want features with ease of administration, this unit has it all. I put this unit up high (near the ceiling) and I get coverage throughout my neighbors house. So, get it. Set it up. Then, forget about it and enjoy amazing performance.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointing product

    Posted
    hall31
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this item back in July, and was immediately amazed by it's range and speed. About two months into use, the product started to have minor issues that required restarting the router. Just under 60 days into owning the product, the router stopped transmitting 5ghz signal. After connecting with ASUS, they determined it was a hardware issue. I was asked to fill out an RMA form, pay close to $20 to ship the product and then wait 5-7 days before they ship it back. Although they recognize wi-fi is almost mandatory in a household in today's world, they have no services available to send a replacement unit and ship your defective unit back. Unacceptable for a $300 product! I would have rated it slightly higher if not for the fact that I have seen online that there are tons of users reporting the same issues with the 5ghz band. Do yourself a favor and replace with a Nighthawk r7000 which seems to have many of those affected users flocking to it. I has turned out to be a router with better range and speed and a lower price point.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Wireless Router For Home & Business

    Posted
    ThinkTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the Asus Routers series this is my second ASUS router the previous router I had was the AC2400 Router unfortunately it got hit by lightning and I had to take advantage of my Geek Squad warranty. Well I have to say I'm happy lightning hit my old router lol. This Router is blazing fast and the range is amazing I can be outside in my garage and be able to stream music outside. I've setup the VPN to access my computer at the house and my files in any location. I put a 2TB USB 3.0 drive and it shared it through out the house with music for the family and also installed backup software to backup phones, tablets and laptops. ASUS has made one of the best mobile apps hands down you can control everything from the app i.e if you have kids and they don't wanna do there chores no worries open up the app click block internet and you can block any device on your network. Business wise it includes trendmicro security malicious site blockling, infected device prevention from the WAN level, adaptive QoS that you can set for on demand voice and video apps. There is so much more this router can do I will say this I've used everything from Netgear, Linksys, Dlink, Trendnet, Belkin, Engenius etc.. While all of those routers are good and have there own pros and cons honestly ASUS I think with all the features and reliability and dependability is one of the best wireless routers and well worth the money you won't be sorry.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Experience, Easy to set up

    Posted
    ScoutmasterTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My Linksys that I've loved for quite some time - for some reason - just wasn't supporting wireless traffic well. After several tests of wired vs wireless on the Linksys connected to a 60mbps link, my Speedtest.net results were rather dismal on wifi (under 8mbps compared to 59-60mbps on wired). Long story short: I needed to replace my router. Since 2003 I've hacked my rotuers using DD-WRT firmware ($400 capability from a $100 device) So when it was time to replace the ailing Linksys I went out to the DD-WRT site to find the newest router that was DD-WRT capable. Enter the Asus router. Interesting enough after you install and setup this router it does almost everything I wanted WITHOUT needing a new firmware load. This is great product, but it's expensive. If you can get it on sale, do it! My only recommendation that I grew to love from my previous products was the ability to filter MAC addresses on a timed schedule. It was great for killing the wireless to my kids' devices from 9pm until 3pm the next day when they got home. This would be nice add-on, but don't the lack of this 1 feature scare you away - it's still awesome with great range and the speeds are fantastic. The last thing I simply LOVE about this router is it's built-in uPNP and FTP servers. Making it VERY easy to share a USB devices (2 actually) to both the internet for fairly easy access via FTP as well as media playback to my FireTV and Sony BD players inside the house.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Asus - Worst Customer Support I've Experienced

    Posted
    BobS
    • My Best Buy® Elite MemberElite Member

    I own a number of Asus products and have found them to be (on-average) a good choice. Recently, I purchased the RT-AC3100 router for several reasons - with one being the USB port and the capability to connect a USB hard drive as a file share. It works fine on all my Win10 systems but it does not work on Win7 systems as well. I contacted Asus tech support on 2 Nov and today is 30 Nov and still no explanation or a fix. I have about a dozen email exchanges with them with each saying this has been kicked up to level 2 support. In researching the problem, I did find a work-around but more importantly, the issue is Asus's lack of Tech Support. For some insight you may want to read this article: https://consumerist.com/2008/07/16/10-secrets-to-getting-better-tech-support-from-asus/ The article is dated and I would have thought Asus would have corrected this by now but apparently not. It offers an insiders view on why their tech support and warranty repair is such a mess. I'm experiencing the same issues as the article explains. If I just parroted the article, it would read as just a sour grapes review. The person that wrote the article wasn't complaining but rather explaining what happens in the tech support process. That article and my own experience has made me a believer.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Router OK some quirks thought

    Posted
    dmoschetti
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My last router was going out due to gaming etc. I bought this router based on the power of it's reviews. QOS is nice and easy to configure. The game boost is only for games that support it so I've not tested it. Pretty sure that space could have been used for something else. The firmware update is easy and hasn't bricked anything yet. No need to download file to desktop then upload to router. Just hit a button. If you have a wireless printer there are some issues here. It doesn't always stay connected to router. Occasionally windows and linux will report that the printer is offline. This could even be a printer issue. Never happened with any other router I've had. The external usb drive sharing is fine but not great. No tech issues but the speed is just so so. Wireless works well in all bands. No issues here. The interface is a little too much for my liking. But it's clean and does what it's supposed to. The connected client list doesn't always show everything as it should. High point - you can rename devices that are connected to something other than the manufacturer string. It has logs, traffic analysis, cloud back up, parental controls etc. This all seems to work very well. There's nothing wrong or bad with this router, just nothing "special". If that's the only complaint then it's a solid deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    extreme power to whose who need it

    Posted
    fredobean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    my old router died and i needed a new one, i went with the most expensive consumer unit figuring its the one mostly likely to have specifications to last me for a few years, this thing is massive, literally as big as a small pizza box but it does provide round the house coverage. while i do not like the genie mobile app or windows/mac app or the interface it does do what it needs to do. where it fell flat was with my old device i had time scheduling and website category filtering to govern what my kids can get to and when this device does offer it but it is not as polished as the other ones out there. oh yes and if you ever do a firmware update note that after the update it says system must be restarted to complete update, i was not able to get to it from the website so i assumed this meant powercycle the device... BAD move.. it put it in an unstable mode and i did have to recover to old firmware but it was a grueling hour of troubleshooting before it worked. so the lesson here is when it says restart... be patient and wait until the website management page works then reboot it gracefully. in the end i did go back to my previous vendor but this was an insane device with very powerful items. if your not looking to have total governance this is the device for you (or if you just want a simple management (if you are like me and want granular control of everything this may not be the device to settle with)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for CenturyLink fiber

    Posted
    Austin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have gigabit fiber by CenturyLink, and I wanted a router to replace the one they provide. The trick with CL is you need a device that supports both PPPoE (most routers do) and also VLANs (many routers don't). This router supports both of those no problem. I get full speeds (920+ Mbps) over wired just like with my CL router. And I can get nearly 500 Mbps on Wifi with 802.11ac (this is on a $40 PC network card, possibly could get more with a better card). 2.4 Ghz works well too, my 4K TV only supports 2.4 Ghz Wifi and it has no problem streaming 4K videos. I have not noticed any disconnections of any kind so far, which occasionally did happen on my old CL router. The range on this router is significantly better than my old one too, which struggled to reach my basement. On this one I have a perfectly usable signal anywhere in the house. Probably because this one has multiple external antennas and the CL antennas were all internal.

    I would recommend this to a friend