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Customer Ratings & Reviews

ASUS - AC3100 Dual-Band Wi-Fi Router - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1928 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
wireless printer
  • Rating: 3 out of 5 stars

    Lot of firmware problems

    Posted
    dmora
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you use the smart connections, 2.4ghz and 5ghz in the same network, everything keeps disconnecting and things like Chromecast and wireless printers does not work.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    not easy to install

    Posted
    ASUS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    No support, not compatible with HP printer but it took some to figure out

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Wireless Printer Setup MAJOR PAIN

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Been running the AC3100's brother (AC3200 tri-band) over a year and it was mostly solid. Setup was painless on the AC3100 EXCEPT for wireless printer. During the 6 or so hours it took to FINALLY get the Dell wireless laser printer to work wirelessly I considered returning this AC3100 router many times. I didn't have any issues with the AC3200 playing nice with this printer. Other than the printer the AC3100 is in line with the AC3200 and unlike so many positive reviews on the AC3100 I'm not seeing a notable gain in coverage. Both routers are good with 250/25 down/up service from my isp. You cannot go wrong with either, unless you have similar problems with setting up your wireless printer. If it wasn't for the printer setup issues I'd rate this router 5 stars but it's only getting 3 due it being a royal pain.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Lots of features, not the best signal

    Posted
    StrifeX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Signal doesn't seem to carry too far. Still haven't been able to get my printer to work correctly on wifi or usb to the router. Lot of features, including history of all attached devices.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Router but.....

    Posted
    Ham66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to replace my old AirPort Extreme. Router worked well for nestcams, and streaming but I could not connect any of my 5 printers. I spent 2 days with no luck and I am quite tech savvy never having this problem before. Therefore I returned it and went back to Apple.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a good experience

    Posted
    Starbuck4u
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had to take this router back to BB. It lost most of my 2.4 devices in my smart home. It even had a no connection to my wireless printer. I bought a Linksys router and within 15 minutes everything showed up on the network and at a 100 bucks less. Asus Tech support was no help either.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good overall router with a few cool features

    Posted
    Bogartz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this router to add an additional layer to my multi-level house to get better signal upstairs as my main router lived in the basement. I had a Netgear r7000 which worked great, but reviews on the newer Netgear routers weren't so great so I decided to change to Asus for my additional wireless layer upstairs. Due to some connection issues with the Asus and Netgear router I ended up getting two RT-AC3100 routers completely replacing the Netgear and take advantage of the mesh network and it works great. I placed one upstairs and placed one in the basement replacing the Netgear. My signal is solid throughout the entire house. As far as greatness over the Netgear I replaced, I didn't see any real difference in speed or variance in signal throughput both wired and wireless, if I would have had confidence in the latest Netgear products I would have probably stuck with them. The cost to get two brand new routers was a tough pill to swallow, but I had coupons so it eased the pain slightly. If you're router is on it's last leg or is old enough it doesn't take advantage of the increased speeds then you won't be disappointed. I don't get too involved in features as I don't have anything over the top that requires it, but the UI is very easy to work with and setting things up is pretty simple. I've a couple of servers I run so setting up static IPs is nice and easy along with port forwarding. I typically have 20 clients connected at a given time and things run smooth. I use the parental controls and time scheduling which work great and the app is nice to manage the few things it allows or check usage from my phone. As far as features I use, I use the AI protection feature which adds additional security layers to your network and although I don't really get too concerned with the usage, the traffic analyzer is nice to peak at to see what's gobbling up most of the data (it's usually me). One of the features I did like only because it was new for me was the ability to assign icons to each client that is connected, I actually took extra time and either took a picture or found one online to assign each client. When you look through the client list the pictures show up as thumbnails and you can also rename them as needed. A lot of the other features such as the VPN, USB Application, AiCloud, Alexa and some of the more detailed filtering elements I don't use. I'ven't seen too much on them to say they're bad so it might be in your best interest to research those areas if you use them before you buy. The one thing I had/have issues with is my printer, I've had issues with it losing connections (wireless printer) and I've read that this router has issues with printers that aren't specifically listed on their compatibility list. I've tried several different solutions and it tends to just be intermittent, but every so often I'm unable to access the printer features from my desktop because it has lost connection even though my printer display says I'm connected. From the manual and online info it seems Asus wants you to directly connect your printer to the router via USB, this adds complexity for me as my layout doesn't permit nor do I want to. The EZ Printer Setup only allows USB connection with Wireless Printer sharing which to me defeats the whole purpose of having a truly wireless printer. Other than this small issue I'm pretty happy with the router and although I've moved away from Asus motherboards their router is quite impressive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great so far

    Posted
    Mike
    • Verified PurchaserVerified Purchase

    About a month into ownership. Haven't really explored additional features. Device was easy to set-up and the range is incredible even with the placement being less than ideal. Far less than ideal, I've it wedged against the side of a laser printer in the very corner of the house. The house still gets full coverage. The range I've noted reaches outside and down the street a couple houses away. I think you could get away with this alone in even a gigantic house if it's centrally placed.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Mac user with network printers - avoid this router

    Posted
    greybear125
    • My Best Buy® MemberMember

    If you have a Mac and expect to print to a networked printer (LAN or WiFi) don't buy this router. I wasted money and a lot of time trying to get this to work with both Canon and Epson ink jet printers. It was a royal pain to setup, and if I got it working on one computer (more or less) it stopped working on the others. Tried everything: new printer firmware, new router firmware, new Mac drivers, and hours with ASUS and printer tech support. I'm a savvy old hand with computers, this had me buffaloed. Finally bought a new Linksys AC4000 router, plugged it in, and without re-booting a single thing it all just started working. ASUS tech support offered to fix it ... I said "Don't bother trying." If they haven't got this right yet I don't trust them to fix it now.

    No, I would not recommend this to a friend