The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 292 reviews
Rated 5 out of 5 stars
Dependable
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It did everything it was supposed to do , which was exactly what I expected !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall great laptop for the price. Will say its kinda like a andriod laptop. So getting applications and things can be a bit frustrating at times. My daughter loves it for drawing though.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for a Christmas present. He uses it to check email. he's still learning how Chromebook OS works. I own an ASUS and it works flawlessly for web surfing and other tasks that do not require a MS computer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought for doing Bills and maybe online shopping and for those task this thing is a beast for the price. No games no thrills just bare bones get it done computer
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this with the intention of trying to get into a Google account that I’ve had for many years and I needed to access for various accounts even as I was trying to transition away from Google. I still needed some access to certain things in that email inbox, I’ve had issues with identity theft, and repeated lockouts from long-standing accounts and as someone who had all kinds of Google smart home devices in their house and couldn’t log into their Gmail with my computer I figured I may as well spend a little money on an actual Google Chromebook and maybe that would get me into my account. There are probably smarter ways for me to have gone about this and it didn’t end up resolving my issues and in fact, some of my Google related issues got worse but as far as reviewing the Chromebook for what it is, I think it’s a good value for some student that just needs a working laptop, but not something that really fit my needs. I was able to get rid of everything Google after some of this frustration so I ended up recycling it at the Best Buy front counter and actually gave it away to a Best Buy employee who had a sister that needed a Chromebook so hopefully she’s able to get some use out of it where I could not.
We do understand your disappointment with this Chromebook and the inconvenience this may have caused if it did not meet your expectations. Should you need further assistance with this Chromebook or other ASUS products, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Thank goodness...
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In a short answer it's quick and easy...oh and cheaply priced!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS Chromebook is a solid device for everyday tasks like browsing the web, streaming videos, and schoolwork. It starts up quickly and runs smoothly for basic use, and the battery life is decent for getting through most of the day. The screen and performance are acceptable for the price, though not outstanding. One downside is that this model does not include a keyboard backlight, which makes typing in low-light environments difficult. Adding a backlit keyboard would greatly improve usability and make this Chromebook more convenient overall.
Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We appreciate your feedback and are pleased to know the device has been reliable for everyday tasks such as browsing, streaming, and schoolwork. We are sorry to learn that the absence of a keyboard backlight has made typing in low‑light environments difficult, and we sincerely apologize for any inconvenience this has caused. Your feedback will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506006611-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
My Computer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop works great, despite being recommended another laptop at a more expensive price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I missordered - I wanted the LT with 10-key. Corrected 3 days later. Could not see picture clear enough, not realizing that 14" screen was without 10-key KB. Thank You!