Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $129.00
The comparable value price is $279.00

Customer reviews

Rating 4.6 out of 5 stars with 213 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-213 of 213 reviews
  • Pros mentioned:
    Battery life, Portability, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect For Online School

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the chrome OS systems done by Asus over the years and they always just keep improving. This one id say specifically my favorite part is how ridiculously long the battery life is. I also remember when Chromebooks first came out they werent particularly good at doing a lot of things. That fact became fiction over the course of time and now for my kids I prefer them to be using Chromebooks and Asus is the king of them. This one in particular has a 14” form factor which is the sweet spot of not too small and not too big, keeping things portable while also pleasing to carry around as intended as its just around 3lbs. The screen is punchy and bright with decent FHD resolution which is great on a 14” screen. This comes with a 64GB Emmc memory which is perfectly suitable for a machine like this. With wifi 6 usb A and C ports your covered and even with an industry “small” sized 42wh battery size it crushes in battery life. As said above I like using Chromebooks for my kids because I use the Google family link to monitor and control usage to make sure they stay on task while going to online school and doing homework and setting screen time limits when needed to maintain proper use. In this same thought process I appreciate that it comes with a webcam shutter to ensure the camera sensor is covered when not in use which I like for them. My son likes to bring this along to use on my hotspot in the car as well with bluetooth headphones (this has BT 5.4) to watch YouTube which he really likes. I dont think you can go wrong with the value these style machines provide and with the years of experience Asus has making them I wouldnt hesitate to buy this as a school machine, work or just to chill and watch content as long as you are aware of chrome OS you just cant go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for Simple at home use!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the ASUS CX14 Chromebook mainly for checking emails, browsing the internet, online shopping, and watching a little Netflix — and it’s been absolutely perfect for what I need. I’m a middle-aged woman who’s not doing anything fancy tech-wise, and this laptop has been easy, reliable, and stress-free. It started up quickly right out of the box, and setup was super simple — just signed into my Google account and it was ready to go. I love how lightweight it is, and the 14” screen is just the right size for me (not too big or small). The picture is nice and clear, and the battery life lasts most of the day, which is great since I don’t always remember to plug things in. I also like the Misty Grey color — it’s subtle but still feels a little stylish. The keyboard is comfortable to type on, and everything runs smoothly as long as I’m not trying to do anything too heavy like gaming or video editing (which I’m not!). If you’re looking for something simple, affordable, and dependable for everyday use at home, I’d definitely recommend this Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Value for Money!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary ------- Overall a great entry level Chromebook for my kids to work on school. I love the fact that it is sub 200 and light and sufficiently bright for my kids to do the school work and occasionally watch youtube videos Pros ---- 1. Light weight, just 3lbs 2. Low price, under 200 3. Excellent battery life, just lasts right under 8 hours 4. charges through USB 5. Cons ----- 1. Keyboard is not backlit 2. no MicroSD card slot Design & usage ------ Overall the design is good, its light weight and sufficiently bright. It has 64gb EMMC and runs at 1.10 Ghz and for a chromebook, its good enough. The 4gb ram is good enough for some schoolwork and some youtube videos for kids. The laptop looks well built and can stand a few falls. The 14” 1920 X 1080p FHD is well lit and bright and the colors are vibrant. The 1x Type C port is also used for charging. There is also 1x Type A port. The provided Mic and headphones is a good add-on for attaching a wired headphones. The keypad and trackpad look decent, it does not have a number pad but the tactile feel is good, The keyboard is not backlit. Overall For the price, i think this is a good value and great for school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too slow not a great lap top for kids. never will I buy again

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Vanessa G,

      We’re sorry to hear that the CX1405CKA Chromebook didn’t meet your expectations, especially in terms of speed and suitability for kids. We understand how important reliable performance is, and we regret any inconvenience this may have caused.

      To help address these concerns, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507022218-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - Slow Performance on Chromebook -  https://www.asus.com/support/faq/1049593/ Asus

  • Rated 1 out of 5 stars

    Missing part of the order!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's impossible to get hold of someone in customer service! I ordered 5 of these and received only 3 of them.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Disappointedfirsttimer,


      Thank you for your comment.

      We certainly understand your disappointment with the quality of your recent customer service experience and the inconvenience this may have caused if there missing items from delivery. Normally, we recommend to contact your vendor for a resolution if you received the merchandise with missing items. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    Didn't receive the order

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't receive the order it's been almost 2 weeks

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are sorry to hear that you did not receive your unit. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number (N2507022218-0003) for us to better assist you.
      Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Not for everyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was okay. It just didn’t allow me to use a certain program.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Madden,

      Thank you for your feedback on the ASUS CX1405CKA Chromebook. We're pleased that the device met your general expectations, and we're sorry it didn’t support the specific program you needed. This may be due to compatibility limitations with the Chromebook operating system, which is optimized for web-based applications and may not support certain traditional software.

      Your input is valued and will be shared with our internal teams for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022218-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Chromebook

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter the OS platform you can count ASUS to provide a well built laptop or desktop and they definitely didn’t disappoint here. I’m going to be upfront I only have one complaint about and it’s the keyboard is not backlit. I can’t imagine it’s costs much to manufacture a backlit keyboard or heck even add a light on the top screen bezel pointing down like the old IBMs use to. The Chromebook came tightly and well packed. Unboxing took seconds and everything was easy and self explanatory. I charged the Chromebook up first as it was completely dead and the manual recommended 3 hours of charge first. Once I clicked the power button I connected to my WiFi network signed into my pre existing Google account, and did a system up after all within 3-5 minutes. Everything is simple and quick which is why I love ChromeOS The body of the Chromebook is will built and sturdy. Nothing feels cheap or out of place. The screen hinges feel good and the keyboard feels like something I could use for hours without complaints (except for it not being lit). The screen is crisp, clean and comfortable to the eyes. Again, no complaints here and I think anyone will be pleasantly surprised. I love how ChromeOS is refined and easy to use. I have been using the OS prior to its release to the public and it has come a long way. Everything on this ASUS in terms of the OS and opening web based browsers was snappy. I love the Google eco system and you have to be in order to use a Chromebook effectively. Important note: While the hard drive and ram are low in size I believe they are adequate with the ChromeOS system. I highly recommend anyone looking to purchase or upgrade their Chromebook to look toward this model. If you need to have a backlit keyboard I would look for a higher ASUS model; however, this is a well built machine and works well with Google’s eco system.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great and affordable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already a really affordable laptop but the mechanics once you enter is very easy and able to manage. I personally love chromebooks. The settings are great and easy to navigate through. The way the screen looks is also great, the quality is great. Overall great affordable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Edging Towards Utilization

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to try different Chromebook out from time to time because I’m very hopeful that one day Google will nail the Chromebook concept. While this is a vast improvement over my last unit I used, it still needs quite a bit of polish to the operating system to make it totally compatible to use as a daily driver. I still prefer a proper file explorer, and a much less convoluted way to share folders and files. That being said, I really do like the look and build of this laptop, and it really does look like a higher tier notebook. The build quality is really good. I am unable to overly flex the keyboard, while pushing the keys with moderate pressure and the display is quite nice. Again, this is surprising because of the product tier. Samsung makes three more higher tiered Chromebooks in this model. What really sets this apart is the inclusion of AI specifically Gemini and it works very well most of the time. I still find myself going back to ChatGPT for my real work, but Gemini is definitely fun to play with right now. If you’re looking for a surprisingly useful Chromebook this one is closer to the mark.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Goconfigure,

      Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great everyone so nice and helpful. First time there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is great. Definitely recommend buying, especially when they are on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Awesome graphics. Terrible camera though

    I would recommend this to a friend