Customer Ratings & Reviews
- Model:
- CX1405CKA-CL464
- |
- SKU:
- 6609085
Customer reviews
Rating 4.6 out of 5 stars with 311 reviews
(311 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the CX14 Chromebook for its overall performance, portability, and screen quality. Many find it handles basic tasks smoothly and appreciate its lightweight design. The battery life and processor speed also receive positive feedback. Additionally, users are happy with the selection of connectivity ports.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Greta value for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, affordable laptop. Greta for office and school work.
I would recommend this to a friendRated 4 out of 5 stars
Good enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Chromebook, it works as it should. A little slow but good enough for simple work.
I would recommend this to a friend- Pros mentioned:Battery life, Overall performance, Portability
Rated 5 out of 5 stars
Great laptop for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been playing around with this laptop for a little while and it's been great. I got this for one of my younger kids to teach them computers and it's been perfect. The build is solid and feels sturdy. It's not the sleekest laptop these days but I like that it seems like it will hold up well to someone not being careful with it all the time. The screen is nice and bright and clear. The colors render well and the resolution is fine for the size of the screen. The processing power is perfect to run ChromeOS. If it were windows I'm sure it would run slow but it's plenty fast for doing light gaming and more than enough for everything else. And for this price it's much more than i expected. The battery life is great. It should last all day if you're not running a lot of background apps. And it's plenty to watch a few movies if you're traveling. I also really like that it charges through the USB-C. I have Power Delivery chargers and battery banks all over the house and cars so I have no worry of being able to charge this laptop anywhere. It also only comes stock with a 45W charger so it's very easy to even find car chargers that will run this laptop. I was able to test the external screen outputs and after a couple plugs/unplugs I was able to get 2 external monitors in extended mode with the laptop screen also. So this laptop can run a total of 3 screens. The caveats are the USB-C seems to only be able to carry 1 display and the second external display needs to be plugged into the HDMI, I'm not sure if it could work with a docking station with 2 displays, i was trying to use the USB-C piggyback. The other big caveat of using the USB-C plug as the display port is you cannot charge the laptop then. So I'd recommend getting a docking station if you want to run multiple monitors. But in the end the laptop will support 3 separate screens. Overall I'm very pleased with this laptop, and when I remember how much I paid for it it's even better. I also believe it went on sale last week for even cheaper which would be a deal that's just to good to pass up if you want a good functional laptop that can do basically everything you'd like it to do.
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance, Portability
Rated 5 out of 5 stars
A Well-Designed Everyday Companion
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I unboxed the ASUS CX14 Chromebook, I was impressed with its attention to detail. It arrived securely wrapped in generous layers of bubble wrap—an unexpected bonus since I reuse bubble wrap when shipping my artwork. The exterior has a sleek finish that resists fingerprints, keeping it looking clean and professional. Typing on the keyboard is a pleasant experience; it’s quiet and comfortable, making long writing sessions effortless. The 14-inch size is perfect for portability—it’s lightweight and easy to carry, whether for note-taking or quick searches on the go. The screen delivers sharp visuals, offering a clear and spacious display that enhances both work and entertainment. As a Google Chromebook, this device integrates seamlessly with my Google account, eliminating the need for virus protection software and keeping all apps accessible through the Google Play Store. Syncing across multiple devices is a plus, ensuring a smooth workflow wherever I am. A standout feature is the inclusion of AI—Gemini—conveniently located on the app shelf at the bottom of the screen. The new keyboard shortcuts, including the “G” key for searches and “Caps+G” for inserting links, emojis, and more, streamline tasks, making app navigation faster than ever. I find myself using the "G" key often to locate or open apps. One aspect of the technology surprised me—it automatically connected to my phone. While that felt a little unsettling at first, it was easy enough to disconnect if desired. I was pleasantly surprised at the processing speed and responsiveness of the apps. Battery performance is solid, charging up quickly and lasting a full day, which is ideal for everyday use. If there’s one minor drawback, it would be the camera cover slider—it’s quite small and a bit tricky to maneuver. The camera itself isn’t the clearest, but since I rarely use a laptop camera, it’s not a major concern. Overall, the ASUS CX14 Chromebook is a well-built, has reliable performance, and is very portable - a practical device for my everyday use, whether at home or on the go.
I would recommend this to a friend Rated 5 out of 5 stars
New Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than I thought, but it is a sleek model. I enjoyed setting it up,, I have yet to apply the webroot security program yet.
I would recommend this to a friendRated 5 out of 5 stars
Economical Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Chromebook. I use it for all my Zoom meetings and to access my email. I was very happy with the price also.
I would recommend this to a friendRated 4 out of 5 stars
Simple and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter laptop for high schoolers or college students. Setup from the get-go was simple and easy
I would recommend this to a friendRated 5 out of 5 stars
Cheap and nessesary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second laptop inbuy for lees than 140$ there great for My kids to learn how to use a keyboard always Will Buy laptops on sale
I would recommend this to a friendRated 4 out of 5 stars
Asus laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, functional and reasonably priced. Gift recipient didn’t complain much about it
I would recommend this to a friendRated 4 out of 5 stars
Good for elementary students
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Chromebook for students but unfortunately was good for my needs. The screen feels a little wash out in terms of color
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
low setup machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the set up in low and cannot do much meaningful work. But it is still a decent machine for daily use.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear FlyingVictor,
Thank you for your feedback on the ASUS CX1405CKA Chromebook. We understand your concern regarding its setup and limitations for more demanding tasks. This model is designed to support everyday activities such as browsing, streaming, and document editing, and we're glad to hear it still serves well for daily use. Your comments are important to us and will be shared with our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Ok laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent budget Chromebook for light tasks like browsing and note-taking. However, performance felt limited and build quality didn’t meet my expectations, which is why I ended up returning it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnV1,
Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed on to our Product Team for review.
Having returned the Chromebook, it is our hope that you were able to obtain a laptop that provides greater performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Economic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer had no issues yet like the privacy of the camera
No, I would not recommend this to a friendRated 3 out of 5 stars
Get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop for browsing the internet. Not compatible with Microsoft office apps and Best Buy employees sold the software with the laptop without warning about this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Apt124,
Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We sincerely apologize for the inconvenience caused by the incompatibility with Microsoft Office applications and the lack of clear communication at the time of purchase.
Chromebooks run on Chrome OS, a lightweight operating system built for internet use. It does not support traditional desktop software such as Microsoft Office apps, but you can access Office through the web versions (Word, Excel, PowerPoint) or use Google Workspace apps, which are fully compatible.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Asus chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. I wouldn't recommend for college, but I think its perfect for highschool. It has a decent storage and other things. At times it is a little laggy and takes a while to start. The camera is okay, nothing crazy. Overall its okay.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FeliciaG,
We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506006611-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-[Chromebook] Troubleshooting - Slow Performance  https://www.asus.com/support/faq/1049593/
Rated 4 out of 5 stars
Pretty good friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for my use.Only battery is little bit poor.
I would recommend this to a friendRated 3 out of 5 stars
Not perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it difficult to get my new keyboard to connect with the Chromebook. And this was more expensive than I expected.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Edward M,
We're sorry you're having difficulties connecting your keyboard to the Chromebook, and we apologize for any inconvenience this may have caused you. To further investigate this problem, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506006611-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable computer for basic use. Email, word documents
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JessicaH,
Thank you for sharing your feedback on the ASUS CX1405CKA Chromebook. We’re glad to hear that the device has met your expectations for everyday tasks and we hope it continues to deliver smooth and reliable performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Portability, Processor speed
Rated 4 out of 5 stars
Awesome!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey, Where to begin, I love the anti-glare screen, I don’t like that the keyboard is not backlit being that I have a bad habit of working in the dark. I really like the size perfect for travel, I can now leave my bigger screen laptop at home. It is not touchscreen but I realize I never really use it in my other laptop anyway but just putting it out there in case anyone wanted to know. It’s nice lightweight so no added weight to my backpack. It has two usb ports, and has on usb-c charging port, traditional headset jack but you can connect a headset/earbuds via Bluetooth works amazingly well, it also comes with google assistant android apps, front facing camera and full HD 1920x1080, the color is amazing and sharp for a cheaper priced laptop I’m very impressed with how amazing and simple it is to use set up was fast the normal set up with email etc. Chrome operating system I personally think chrome is always a better choice and a faster system in my experiences, it starts up pretty fast unlike some others that you have to wait what seems like forever to start. The battery life is long I normally work about 1-2 hours at a time and I charged it twice in one week and still have 40% when I charged it the second time. The volume of the speaker is clear and loud not to low like some. Definitely happy with this laptop.
I would recommend this to a friend Rated 5 out of 5 stars
ASUS Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the chromebook for my nephew and he loved it
I would recommend this to a friend

















