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Customer reviews

Rating 4.6 out of 5 stars with 311 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the CX14 Chromebook for its overall performance, portability, and screen quality. Many find it handles basic tasks smoothly and appreciate its lightweight design. The battery life and processor speed also receive positive feedback. Additionally, users are happy with the selection of connectivity ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 311 reviews
  • Pros mentioned:
    Battery life, Portability, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    ASUS - CX14 14" FHD Chromebook Laptop - Intel Cele

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS FHD Chromebook only weighs 3.06 pounds. The hinge opens a full 180 degrees allowing for the laptop to be lain flat. The screen resolution is 1920 X 1080 with full HD. The processor is an Intel Celeron N4500 with a CPU clock frequency of 1.1 gigahertz boost up to 2.8 gigahertz. This is dual core. Internal disk storage is an eMMC with 64gb. The RAM included is 4gb. Installed graphics are Intel UHD Graphics. There is a HDMI 1.4 display connector. There are 2 USB ports, 1 USB type A version 3.2 and 1 USB type C version 3.2. The small size of this Chromebook allows it to easily fit into a backpack. This Chromebook is the perfect laptop for young school aged children. The Chrome OS does not allow virus’s, and you don’t have to pay for an anti-virus program and updates to maintain the reliability of the device. The battery life is an expected 10 hours thus lasting the whole school/workday. Setup is easy, just sign in with your Gmail account and enter a 6-digit alphanumeric password and all your information be imported to you. Remember that with the latest OS you no longer need to be on-line to use your Chromebook with limited functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in store experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by helpful sales person. Very happy with Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my better purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this bargain. Liking that it is a bit larger than last Chromebook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS-CX14 14" FHD Chromebook Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A user manual would be most helpful for first time Chrome Book users. Frequent questions and answers, and troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent, reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had known chrome book is not supported for some apps, I would not have gotten this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price it was on sale kept watching it was school

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Worked great......just not for Crucut.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop had a nice look to it. It was very fast when trying to accomplish tasks. I ended up returning it to the store because the sole purpose of purchasing this laptop, was not compatible with a chrome book. I have had Asus products in the past and like them. I have no doubt this would have worked, had the program been able to be used.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lucas W,

      Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Having returned the laptop, our hope is that you were able to obtain a replacement that is compatible with the software you're using.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006838-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asis chromebook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Awesome price. Exactly what I was looking for. Far exceeds my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn’t had it long enough to comment. So can’t say yea or nay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, work, or any other projects!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Big and light

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS cx14 Chromebook has been a great addition to my family's laptop collection. My son had an OLD ASUS Chromebook that lasted years. It just recently stopped charging (user error). But my son has LOVED having an updated version of his favorite computer ever. One of the best parts of this computer is the price point, you can't beat that price for such a fastt and efficient computer. We love the color of this computer and that fact that it can fold open with ease. The ports also are nice for all the things you need to plug in! We also love that the battery lasts "forever" according to my son. He can do all his work and watch his shows without having to charge in between. We also found it to charge extremely quick when plugged in. It's very light which is ideal for my son, but so far very sturdy. I. Not worried about it breaking or crack even when he is at his craziest. Plus the screen feels huge! All in all I highly recommend this Asus Chromebook for your work or personal use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daricag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I would like to have a bigger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 16 year old and she loves it uses it for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is above average Chromebook for the price, but doesn't have a numeric keypad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reventado

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I am recommending, I use every day …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromebook laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product; it was a great gift for a middle school student

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Basically, word processing uses--can be kinda slow at times.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Steph,

      Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We are glad to hear that you find it a good value for word processing tasks, though we sincerely apologize for the slowdown you’ve encountered at times.

      To help improve performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506006611-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - Slow Performance on Chromebook -  https://www.asus.com/support/faq/1049593/ Asus

  • Rated 4 out of 5 stars

    GREAT FOR HOMESCHOOLED HIGHSCHOOLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR HOMESCHOOLING / HIGHSCHOOLER TAKING REMOTE CLASSES

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good 1 purpose chrome book.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for 1 dedicated task, i use for work only, nothing else, no recreational purposes, wouldn't be sufficient for multiple things. I miss touch screens whenever I use it. But, itll do for whats needed.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ElliotT,

      Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We're glad to hear it's serving your work needs reliably. We understand that the absence of a touchscreen and limited versatility may affect your overall experience. Your feedback is important and will be shared with our product team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus