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Customer Ratings & Reviews

Your price for this item is $429.00

Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the CX14 Chromebook's strong overall performance and impressive screen quality. Its portability and long battery life are also frequently praised. The processor speed and port selection are viewed as solid features, and the lightweight, rugged design is appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 135 reviews
  • Rated 5 out of 5 stars

    Asus Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Chromebook. Very nice and extremely easy to use. The staff member who assisted me, Mr. Cassidy was very professional and helpful. Best Buy, Clarksville Tn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Laptop.what a great deal. recomment this for work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 3 out of 5 stars

    Not happy with this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen, light weight and compact slow response, difficulty to scroll

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear FLOYDG,

      Thank you for your feedback on the ASUS CX1405CTA Chromebook. We're pleased you enjoy the screen, lightweight design, and compact build. We apologize for the performance issues you've encountered. To help resolve the problem, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506000487-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - Slow Performance on Chromebook -  https://www.asus.com/support/faq/1049593/ Asus

  • Rated 5 out of 5 stars

    Great starter Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my grand daughter for her 7th birthday. She uses a Chromebook in school. She already knew what apps she wanted and she uses it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. My son loves it. Bought it for school and it's working great so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little mysterious and still all too new to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lack the time needed to get familiar with my Chrombook, a task made all the harder since I work with Apple MacBook Air for many years. I have still not discovered how to use efficiently Microsoft Word - even though it is already pre- installed in my device. Likewise I need to get more familiar with the photo and picture possibilities. But I like my purchase

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ErichWolfgang2,

      Thank you for sharing your experience with the ASUS CX1405CTA Chromebook. We apologize for the challenges you’ve encountered while getting familiar with the device, especially as you transition from long‑term use of a MacBook Air.

      To assist with learning the features, we recommend referring to the user manual linked below. The manual provides step‑by‑step guidance on using pre‑installed applications and managing multimedia functions, helping you make the most of your Chromebook.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506000487-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      ASUS CX1405CTA Chromebook User Manual -  https://www.asus.com/laptops/for-home/chromebook/asus-chromebook-plus-cx14-cx1405/helpdesk_manual?model2Name=ASUS-Chromebook-Plus-CX14-CX1405CTA Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chromebook Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs, as a small business owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very happy with my computer it was an excellent deal for such a powerful laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Todd is amazing, laptop great too!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Todd helped me pick this out for my dad (we had to replace his old one). Todd also helped set up the new laptop at the store and taught us how to use the features on the laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the service at the store and on the phone were top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was great did a lot of explaining. Sit me up with an appointment to get the laptop set up. Thart young man was amazing so v ersed in computers and so young. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent machine overall. Does what a chromebook should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook and gemini AI great match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Linux-based I/O of chromebook, which is secure and with so much potential, I use it especially for presentations, Google apps, and its compatibility with Gemini AI; the subscription is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. My daughter is living her new Chromebook for school and it is helping her achieve and excel in her school goals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great for what it is. As long as you understand what your buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cheated me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is excellent. it is Best Buy that will cheat you on a price match

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First Timer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a laptop. So far I am enjoying finding different s from a computer and tablet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and mainly use for web browsing and youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great chrome book for school and personal use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent running and quality. beautiful screen display

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook for office work, surfing internet, and data entry.

    I would recommend this to a friend
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