Customer Ratings & Reviews

Excellent laptop! Great value at sale price. Easy setup.

Very happy with the purchase. It does everything I need, with ease. I'm only giving it four stars though because the battery life is not great. It's not terrible, but most Chromebook Plus models these days have at least twelve hours of battery life. This only has 7 or 8 at the most. Other than that, it's great. Just make sure to have a charger on you wherever you go.

Easy to set up very fast. All the apps came had to transfer all my files from my other Chromebook and it was a fairly easy process. Maybe about 4 hours but working well at this time

My daughter loved the chromebook geatures with the lap top storage!

awesome. very fast. easy set up. great price. great salesman.

So far this is very easy to use. Set up not too complicted, might have missed something though, i am not real good with computers.

I was initially satisfied with my purchase. Everything seemed to be running smoothly. Unfortunately, like many other Chromebooks this computer also seems to run into issues running Zoom. Even when just Zoom is open I’ve started experiencing extreme lag and crashing. As I’m taking courses online, it’s a big problem. That aside, the computer is pretty great in terms of the look and feel.

I had the unit for 6 months. The power port stopped working and I could not charge or boot the computer. Contacted ASUS. They said the warranty expired in one month. We got that corrected. It took several subsequent calls to get an RMA. Just received it back. Service notes include multiple issues that were not reported (auto reboot, auto power on, cannot power off, auto shut down, power on with no display (LED indicators light up)). The reported issue was that the power port did not work and there were no LED lights. Action taken indicates the unit was reset to "original defaults to solve problem". They added that they could not replicate the problem. The power port is currently lighting up but the plug is still loose (it came that way). All data saved to the unit is lost as I could not boot up to salvage before sending back. This unit is going to fail again. Hopefully before the warranty expired. I will bring it to the nearest srore's Geek Squad.

Our sales associate was very knowledge and helpful. We were able to get what we all wanted. The prices were also great.

Very cool, I love this laptop and it has only been a few days since I purchased it, I optimized it by downloading Linux, but its original Operating System is very easy and friendly to use, so I recommend this to anyone who wants a powerful, but quick laptop.

I have had my share of Chromebooks over the years, but I think this is the best one I have used. Rather easily. It is a nice mix of hardware, and the software has gotten quite refined as well as versatile. There is a lot to like. It is well-built (apparently passing a military-grade durability rating), solid, and “feels good in the hand.” That said, it Is still a nice weight and easy to take on the go. The screen is a good size and delivers a nice-looking image, while also being touchscreen. Colors are accurate and it all just looks good. If I had to nitpick, it could be a bit brighter, but it is a non-issue for me. I do really like the matte/antiglare tech, but that is a personal preference. The keyboard felt good, and was easy to get used to, but I really wish they would have made it backlit. Kind of a miss for me. Design-wise, overall, I like the look and color. It is not the sleekest machine out there, but I think it looks good. Honestly, I think most people should like it. I think for me, some of the spec choices are a big part of what sets this machine apart from some others in the Chromebook space. On some level not a lot is needed in this space, but having a more powerful chip, 8GB of DDR5, and 128GB of storage (UFS) is nice to see. Not only does all of this deliver better performance, but also, and maybe more importantly, a better experience. Everything was a tick snappier, and while I am not saving a ton of data locally, having a little more space to play with is very welcome. It just eliminates a common concern. A nice add. Lastly, those spec bumps may provide a little future proofing going forward. Another nice add. Additionally, I like the connectivity and port choices. Wi-Fi and Bluetooth worked well and without issue. 2 USB-C 3.2 Gen 1 (on opposite sides), 2 USB-A 3.2 Gen 1, 1 HDMI 1.4 out, and a Combo Audio jack are a nice mix of ports and all that I need. All in all, I am very pleased with all the hardware. That said, I think the software meets or even surpasses it. ChromeOS has come a long way, and I am quite impressed with how it all comes together on this machine. Setup is very easy. Very. I was up and running immediately. Of course, there are all the Google Apps (including Gemini, but more on that later) which most people use, and I am heavily invested in as well all Chrome OS Apps, but now you can do more. Having access to the Play Store really gives you access to a large collection of software. Office 365, Photoshop, etc…can all be used. I have to think most people will be covered here. Performance-wise, I have zero complaints. Startups are near-immediate and apps open without lag. In the day to day, everything is very snappy. While I realize this machine is not really “meant” for gaming, I did a little (light variety) and was happy to see that it handled it well. Battery life has also been good. To this point, as rated, with “great” stand by times, but a lot of that will be use case and I need some more time to see how it does. I don’t think it will be a problem though. Also, I appreciate having the USB-C charging ports on opposite sides. It just gives a little flexibility. Lastly, I feel I need to touch on the Gemini software. I personally find it useful, and it runs well on this Chromebook. That said, the fact that Google is including 12 months of their Gemini Pro plan ($20/month) with this machine is a very good deal. It comes with the AI component, but also additional things, (2 TB storage, 10% store discount, etc…) and of course make sure the offer is still live and you are eligible, but this should not be overlooked. Ultimately, I really like this Chromebook. I think the “Plus” designation fits, and it does everything I need and want it to do. Well. I think for all you can do, and get, it’s a great value.

Really please with my purchases. The young Gen knew his stuff and help me choose the best affordable Chromebook on sale.. light durable , runs quite

Excellent Chromebook. It was very easy to set up and use

I purchased this as a gift for my nephew and is exactly what he need for school and entertainment.

This was a gift for someone. She is delighted with her new computer

Great laptop! Affordable and reliable. It handles all the tasks I need.

Good laptop for basic everyday tasks. Streaming, creating docs.

It has definitely nailed the keyboard, in fact it’s nailed all the basics in my mind. The issues I have with it are simple and more about my personal preferences. It is plastic, it is a laptop (not two in one), and doesn’t support an active stylus. I realize that if you aren’t necessarily looking for those in your device then you wont care at all and if you are looking for those, you can’t go find a different device. I love that it has a touch screen even if I may only use it 10% of the time as Android has a tendancy to sometimes not support a mouse and keyboard well and having a touchscreen as backup is key with chromeOS even if it is becoming less of an issue. The Full HD is perfect for this type of device. I personally have no reason to have 4k for this type device, movies look good on it and i love how it isn’t shiny like most touch screens are. The bezels around the screen aren’t small but that gives room for a nice camera at the top that works well enough for a a video call and the microphone works lets you be heard clearly as well. If you are hoping to use Microsoft word/excel apps directly on device you might find that hard to do and if you can figure out how to get them on there they will always try to redirect you to the web, if you are happy enough with the web experience then this is a great device to use 365 with. I have found that i prefer most of the web experiences over apps, i’ll always try the app first but it seems like the majority of mine have not been optimized to chromeOS. Now to the real advantages of ChromeOS, this battery will last for days if you use it sporadically. With other OSes you usually want to have it plugged in when you aren’t using it as the parasitic drain can be rather horrible. Not so with ChromeOS, and when you open the lid, it is up and running before you even have the lid fully open most of the time (unless it has been a day, then you have to unlock it). The near instantaneous nature of chromeOS is addictive to use as a first line device when you just need a keyboard and nice writing experience. For my management duties for a non profit I help with that only has a Google account and online software, it is absolutely the perfect device when I need to deal with something. Now I talked about the fact that it was plastic up above and I don’t know how I feel about it, part of me is like, oh this is too light. But also, it is actually pretty strong, my wife threw it on the floor in my office when she was cleaning the house and I put some weight on it before I felt it and was worried I had just broken it, it survived without a scratch or broken screen. So I do have to say that it is stronger than it initially feels and more I use it the more I appreciate just how light it is. The performance of this has been quite good, I haven’t had it lag at all. Everything I throw at it including the entirely too many tabs being open just continues to work and I love that it has a decent amount of ports including a USB C port on each side that can charge it. There are two regular USB ports on the right side as well as an HDMI and aux port. Pros: Touch screen is is matte A good selection of ports light weight keyboard feels good to type on Instant on Good performance Cons: Not a 2 in 1 design Almost feels too light

Great chrome book for the price. No issues when purchased it in store.

Purchased this for my daughter. Excelt for the price. Does what she needs it for. For the price it is an excelent laptop.