Customers recognize the Geek Squad Certified Refurbished 24" LED FHD FreeSync Monitor's excellent screen size and picture quality, with many praising the clarity and visual appeal. Positive feedback highlights the monitor's performance and value for the price. However, some customers reported missing power cords and cables upon delivery. The overall experience appears positive, though potential buyers should be aware of this packaging issue.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
Cons mentioned:
Power cord
Rated 1 out of 5 stars
Not worth it.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I opened the monitor box, i noticed that the power cord and audio cable was missing. I went back to the store and got those without issue, but once the monitor was finally set up (very simple set up!), the screen was broken. I am completely disappointed. Just buy the monitor new, its not worth risking a broken monitor.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
It's unfortunate to hear about the broken screen. Certainly, you can return for a replacement if it came broken out of the box. If this is a CID concern, we do offer excellent repair options. If possible, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for reference.
Thank you for choosing ASUS! Best Regards, Jamalie, ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Good, not perfect.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is good, but it came with many signs of use, several scratches. While this does not affect its functionality, it leaves much to be desired aesthetically. The product arrived assembled in a poorly packed box. For the price, it's worth it, but it’s important to keep in mind that it’s a used product with visible wear.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Greet Screen
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this screen! It was exactly what I wanted and came in pristine condition despite being a refurbished screen.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 4 out of 5 stars
No complaints thus far and great monitor for the p
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This monitor was a replacement for a 10 yr old 22 inch Samsung that was fading fast. It is my first foray into the refurb world but so far it is performing great. Not sure how it would fare as a gaming monitor but for business use at my home remote office it was just what the doctor ordered. Now if it just came with a COVID-19 vaccine it would be perfect...
I would recommend this to a friend
Cons mentioned:
Power cord
Rated 3 out of 5 stars
ASUS - Nice Monitor but check contents of the box
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These monitors were bough refurbished and for the job I needed them to do they are great! - no problem with ASUS quality and the refurbished price made me go that way. However, one of the monitors did not have an HMDI cable and a power supply. I called up BB customer service and a credit to my BB CC was worked out so I can get the HMDI cable and power cord. The agent was great, but after 60 days I have not received the credit to my BB card so I'm out the $35 bucks extra.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Display for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Swivels to landscape and portrait orientation very easily for programming. Host 2 hdmi ports and quickly turns on. The sound quality it puts out is okay but I didn’t even know it came with speakers integrated so it’s kind of a bonus.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Great Monitor
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this monitor for a few months now and I really enjoy it. It fits perfectly with my second monitor, and it is really adjustable. The display is really nice, and I haven't had any problems with it.
I would recommend this to a friend
Pros mentioned:
Quality, Screen size
Rated 5 out of 5 stars
Excellent screen, nice size
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this screen so I could turn my laptop into a desktop. The screen is very clear with a nice picture, great size.
I would recommend this to a friend
Rated 5 out of 5 stars
Asus 24
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent eye care settings.
Stand has excellent height and tilt adjustment.
I would recommend this to a friend
Rated 4 out of 5 stars
Good monitor but I see the limitations of TN Panel
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The monitor delivers on everything listed. I use it as a side monitor in portrait mode. Unfortunately it is not good for this application, as the TN Panel needs to be viewed straight-on. Viewing the panel from any angle significantly throws off the contrast in the picture.
However, this is a known feature of TN panels so I can't complain about the product, because that is what is listed.
Decent monitor, don't use as a secondary monitor if image quality on a secondary monitor is important to you.
I would recommend this to a friend
Rated 5 out of 5 stars
Every Asus product I own has been great
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a gaming Asus laptop which kicks it... and so I was not worried when I went for their monitor and have not been disappointed. I am a professional photographer and need a sharp and crisp monitor without spending $500 and this one is it. It is an easy setup with enough ports...
I would recommend this to a friend
Rated 5 out of 5 stars
Great used monitor
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was sketchy at first when it came in a plain old box but when I opened it up it was intact so far I have used it I seen no issues at all no dead pixel nothing.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Great Product for people like me
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I found this monitor very useful for me to work from home and the quality is excellent with compared to my workplace monitors which are high end (in pricing). I love this one and strongly suggest.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have owned this monitor for some time now and use it for gaming and I love the 1ms responde time I haven’t had any issues at all.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Great product
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great monitor and I feel like I got a good deal. It makes videos look amazing. It’s better than my Television.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Brilliant!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I now have a 3-monitor setup; the ASUS makes the others look dull. It is sharp, brilliant and compact. And the price was great.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Gaming room
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality for the price. Would never know it was refurbished.
I would recommend this to a friend
Rated 5 out of 5 stars
Great if you're a console gamer.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely would recommend. Cheap but useful for competitive console gaming. Easy to configure for fps too. Easy setup. Beautiful picture. Going from a tv to this 1ms response time is like night and day.
I would recommend this to a friend
Rated 5 out of 5 stars
Not a bad monitor
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refurbished monitor a couple of weeks ago and I must say I am very please so far.
I would recommend this to a friend
Rated 5 out of 5 stars
Great value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent value and great store support..will recommend to others.