Customer Ratings & Reviews
- Model:
- GT-AXE11000
- SKU:
- 6453039
Rating by feature
- Setup
Rating 4.3 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the GT-AXE11000 Tri-band WiFi 6E (802.11ax) Gaming Router's performance, WiFi 6E capabilities, and extended range. Many also found the setup process easy and the router's interface intuitive, offering a wide array of useful features. However, some customers noted the high cost as a significant drawback. The strong signal and excellent coverage were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Great Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best router I ever purchased This router has everything you need Future proof for now lol ! You never know whats next
I would recommend this to a friend - Pros mentioned:Performance
Great router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any problems with the router and it’s been over 2 months. Well worth it.
I would recommend this to a friend I want my money back
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted six months... I just suffered the very same issue that I had with two prior AX and AXE routers that have the same Broadcom BCM4389 chip. At some point these routers stop giving you high speeds on 5 and 6ghz. Also the well known issues with the terrible 2.4ghz band. I used to get 1.4gb down Wi-Fi speeds with comcast, with both 5 and 6ghz, now I can barely get a bit over 600mbps. No matter which configuration, driver, OS, just doesn't work. It was working before for like six months!... Hey at least kudos to ASUS, the best of the all three models I tested... Think about it, obviously the Broadcom BCM4908 wasn’t designed for Wi-Fi 6. It came out in 2016. Has been shoved in these routers leaving the wifi6 features to be managed by those Frankenstein chipsets. This should end in a class action lawsuit. $550 in the garbage...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SarasotaMan,
We're sorry to hear about the connection issues you're having with this model. Please allow us to make your experience with ASUS a better one. We would recommend that attempt the steps in the FAQ below. Here's the link: https://www.asus.com/support/faq/1030641/ For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Great Gaming Router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customization. I am combining with my previous ASUS router and making my mesh system. Still playing around with settings and will update later. LED lights on top that are customizable for cool effects.
I would recommend this to a friend- Pros mentioned:Speed
Best one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and soooo fast I do recommend the router
I would recommend this to a friend Glitchy, Terrible Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router is very glitchy, drops wifi devices for no reason, have to reboot the device once every 48hours. It loses internet connectivity for no reason what-so-ever. The 6ghz band isn't supported by 95% of devices out today, it's not worth the headache at this point, I would wait for a more stable device.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maddmaxx,
We do understand your disappointment and the inconvenience this may have caused you if you are experiencing connectivity issue using the router.
To resolve the issue, please verify if the router was properly configured and internet service is stable and working properly. We recommend that you contact your ISP(Internet Service Provider) so they can verify or check their modem settings, in reference to the ASUS router, and internet connections from their end. Also, if the ISP's modem meets the system requirements of the ASUS router.
If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
I call it the octopus
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a bit of time to get it going if you're unfamiliar with router setup, but just make sure to find the 'copy MAC address' button in the ASUS router settings (read the manual!)
I would recommend this to a friendDo not buy this router scam for 2.5g port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router only has 1 2.5g port and all the other ports are limited to 1gig. If you have over 1gig connection this router is not for you.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LeszekU,
We are sorry to hear that this wireless router did not live up to your expectations. This router has 1x 2.5GE Port as listed under the techncial specifications. If this product does not fit your needs then we recommend returning it to Best Buy for a refund or replacement if you are still within the return window. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2107018277-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
ASUS GT-AXE11000
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blazing fast WI-FI with this mean machine!! Well worth the money spent on this fine piece of machinery!!
I would recommend this to a friendOutstanding router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router and the WAN/LAN 2.5 connection nice for future upgrades.
I would recommend this to a friendDon’t waste you’re money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi 6 is not compatible with Apple 2021 products out of the box. I’ve spent hours w ASUS tech support. They can’t figure it out. They asked me to send log data from the app. I did and then they emailed me and said this, “ We appreciate your time and effort collecting these data to help us see what causing the issue. I apologize but I may have to ask you to send over your wireless feedback form and other documents requested through email instead of sending it using the router GUI. I know that inconvenience is understatement but it'll be really helpful if you would allow us to borrow more of your time to send in every file needed through email due to some errors that we are encountering in our system, a lot of times happen that we cannot retrieve the files that were sent using the router GUI.” So if you like spending time talking to tech support in the Philippines then this router is for you! But, if you want to plug it in and expect it to work, find a different router.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mjn2,
We certainly understand your disappointment and the inconvenience this may have caused if you were unable to setup and connect the Apple device successful to the router.
The router is backward compatible with older WIFI version, it doesnot only support WIFI 6 devices. Most likely, it was a setup or configuration issue with the WIFI device on the Apple device.
If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great Wi- Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product At A Competitive Price! Please Keep Your Prices Competitive!
I would recommend this to a friendnice upgrade from older router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice upgrade from older router, fine quality products asus makes
I would recommend this to a friendBeast Mode performance!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my dated Verizon FIOS router for this beauty!
I would recommend this to a friendWrong Power Cable Included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get this item working. Why? Well because it came with the wrong power cable. Complete shocker and I really don’t know how this happened. I have my guesses but this still sucks. That and the build quality also sucks because one of the antennas was super loose it wouldn’t stand up straight. I’m sure this isn’t everyone’s case but it was my experience. I’m actually even surprised because I had an Asus router than worked great prior to this one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Epicbeaner, we appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you've had and I'll be happy to assist. We would recommend that you reach out to Best Buy support so their team can look into this issue. If you have any technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
False advertisement to what it will provide speed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work as advertised with the ethernet speeds or wifi speeds not even close why there are so many class-action lawsuits against many of these lying companies.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you are not getting desired speed as expected. Depending on the configuration, your actual speed is based on what the ISP provides. Additionally, there can be many factors that affect your speed. Please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1011431/
Does not work with smart house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router does not work good with smart house.I have 10 nest camera and all day it connect and disconnect by itself all day.I called and they told me use 2.4 for camera and it still does same.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bedi,
We certainly understand your disappointment and the inconvenience this may have cause if you are experiencing issues using the router with a smart house.
To resolve the issue, please verify if the smart house meets the system requirements of the router and it was configured correctly. If you are having issue accessing your house from the web, please contact your ISP(Internet Service Provider) to check or verify connections or settings from their end.
If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
LG OLED TV speed is slow.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG OLED TV connected to 5GHz band, but the speed is extremely slow compared to my old Asus router AC3100, don't even think about buying this if you have LG OLED TV.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AsusUser,
We do understand your disappointment and the inconvenience this may have caused you if you are experiencing slow connection speed.
To resolve the issue, please verify if the router was properly configured and internet service is stable and working properly. We recommend that you contact your ISP(Internet Service Provider) so they can verify or check their modem settings, in reference to the ASUS router, and internet connections from their end.
If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend because it have so many problems it discounted so many time some time wifi 5 doesn't found by devices
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the Wi-Fi disconnecting. Have you updated the firmware? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1030608/
Do not lease this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would review this 5 stars, however one port doesnt work and the company wont respond.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear T3ch404,
Thank you for bringing this to our attention and I certainly understand your frustration. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Should you need any assistance with the product. You can reach me at [email protected]. Your case for reference is N2107018277-0005.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
