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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.6 out of 5 stars with 14 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Affordable, Flat screen, Small size

    Rated 5 out of 5 stars

    Notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the flat screen, small size and the price. This is my second Asus computer and recommended it to friends.

    I would recommend this to a friend
  • Cons mentioned:
    Low speaker volume

    Rated 5 out of 5 stars

    Decent little laptop without frills.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I saw about a simple little laptop? It works, it does what it’s supposed to, without unnecessary frills. My only complaint is that the maximum speaker volume is lower than I would like. Otherwise, it works just fine. It took me awhile to set up, but that’s because I’m relatively computer illiterate. It connects to my printer just fine, to my WiFi just fine, and to my old wireless mouse just fine. For my purposes, which include emails, Word processing, and updating my airplane’s GPS, it does everything it’s supposed to do. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good simple computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother just wants to check obits play solitaire and look at old photos. This "low end" machine can do that with with ease even though it only has 4gb ram which i thought was kinda wimpy but I detect no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very good conditoin and not heawy .asus is very fast

    I would recommend this to a friend
  • Pros mentioned:
    Small size

    Rated 4 out of 5 stars

    Great little Asus PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little second PC. It’s serves my needs for mobility but could use a bit larger hard drive.

    I would recommend this to a friend
  • Cons mentioned:
    Causes frustration, Slow performance

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst excuse for a computer I've had the displeasure of hating. Most of my time was spent waiting for pages to load or glitches and restarting. It's terrible and do not buy it or it will make you certifiably psychotic...

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one.

      Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. Alternatively, if the issue persists, you can contact our support team at https://www.asus.com/us/support/CallUsto to further investigate the issue or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2110027287-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1042398/ Asus

  • Pros mentioned:
    Ham radio

    Rated 5 out of 5 stars

    Dedicated for ham radio use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a dedicated PC for ham radio station to do digital modes, slow scan TV, and to control transmitters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly how a laptop should work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing recommend getting I would buy again if I could

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Operating system compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store for refund. Windows 11 incompatible with most of my software. Purchased a used Dell running Windows 10 and all of my software runs perfectly. Best Buy should allow the customer to opt out of Windows 11 in favor of Windows 10. 11 has problems. This was not a computer hardware problem but rather an operating system issur.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Victor C,

      We regret to learn that you are not happy with the Windows 11 Operating System. We understand the importance of having a reliable operating system and we apologize for any inconvenience this may have caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.

      Based on the issue described, the device has the Windows 11 in S Mode Operating System which only allows installing apps and programs from the Microsoft Store. To install an app that isn't available in the Microsoft Store, you'll need to permanently switch out of S mode. The following FAQ below provides the troubleshooting steps on how to do so.

      Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2110027287-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support



      https://www.asus.com/us/support/faq/1034213/ Asus

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow as molasses from day one. I bought 2. I wish I had not.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the performance issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it is not the norm. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2110027287-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1042398/ Asus

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Too slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. Don't buy this. Too slow. Don't buy this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive computer with performance to match

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ASUS L210 because I wanted a light computer to take on flights without encumbering my backpack. The device shipped on time, and is as light as I hoped. The charger is low weight as well. The computer can be slow at times, but that is to be expected. I strongly suggest that you tweak Windows to speed things up. For example, uninstalling as much as possible and turn off automatic updates. I took the ASUS L210 on a couple of flights already and it is serving me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive small and light computer with basic specifications. Nontheless it performs extremely well for tasks like internet browsing and document creation and editing. It's perfect for travel or school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This asus laptop is amazing and is running smoothly

    I would recommend this to a friend