Customer Ratings & Reviews
- Model:
- ROG-STRIX-RTX4090-O24G-GAMING
- SKU:
- 6524435
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the NVIDIA GeForce RTX 4090 Strix Graphics Card for its exceptional performance, impressive cooling capabilities keeping temperatures low, and high frame rates, resulting in smooth gameplay. Many appreciate the build quality and quiet operation, although some note the card's large size and high price point. A few users mentioned experiencing coil whine, but this seems to vary between units. Overall, the card is praised for its power and performance.
This summary was generated by AI based on customer reviews.
DONT BUY ASUS PRODUCTS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Send in for a warranty repaired instead they will not repaired and exchange for a more trashy and breaken one back.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that you received the device broken from repairs. This is not the kind of experience we want our customers to have with ASUS products and services. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. Allow us to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2212045227-0003" as a reference so that we can further investigate the problem. We want to assure you that we can help you resolve this issue and we understand the urgency.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
4090 rog strix with damaged package.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics card was fine but the packaging was damaged.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Luis Z,
We regret to learn about the condition in which you've received the device. On behalf of ASUS and the reseller, we would like to sincerely apologize for the inconvenience. This is not the quality of service we aim to provide and it is not representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will do our utmost to ensure that such an incident does not occur again.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2303011727-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Price
Absolute beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason for 4 stars is the price. Absolute beast
I would recommend this to a friend Broken fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a broken fan and Asus sent me a used card as a replacement that was also DOA.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TanintSmear,
We sincerely apologize for the fan issue you experienced with your original card. As well as the defective card you received as a replacement. Please reach out to our team for another RMA to have the issue resolved as soon as possible. You can find the contact details in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2212045227-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/callus
- Pros mentioned:Cooling, PerformanceCons mentioned:Price
Overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gpu is a beast and looks great but.......the $400 above MSRP is not worth it at all. I have a TUF RTX 4090 as well and that card runs better than the STRIX on everything except cooling which is pointless since the TUF is cool as well. Overclocking performance is very limited and crashes all the time. Save yourself some money and by an RTX 4090 at MSRP as all of them perform the same.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Darknightkiller,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend that you contact Best Buy and advise the of the issue you are having with the pricing, below is the contact detail.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2303011727-0003) for us to better assist you.
https://www.bestbuy.com/contact-us
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Cons mentioned:Size
powerful card.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute BEAST of a video card! That is both a positive and a negative. The thing is the longest video card I have ever seen. Many computer cases would not be able to fit this card. I had to modify my mid-tower case to be able to even install the card!
I would recommend this to a friend - Pros mentioned:Cooling, Performance
Beast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This card is an absolute monster. The OC headroom is ridiculous, and the cooler is so massive the card stays nice and cool while playing any game.
I would recommend this to a friend - Pros mentioned:Performance
Unbelievably good card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this card and when I got home the car jumped out of my hands turned on Three Little Birds by Bob Marley, installed itself in my PC and fired up every game from 1990 till 2010 and said Jah mon chill play me and enjoy life! I was so impressed about the ability for the video card to actually sprout legs install itself and turn on my favorite music artist then talk to me I almost crapped myself on the spot! Best video card ever!
I would recommend this to a friend - Cons mentioned:Price
GTX 4090 asus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a king of the destruction GPU card, it’s a little bit expensive but it does worth each cents spent on it .
I would recommend this to a friend - Pros mentioned:Performance
good gpu
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good item does good things, got to play Minecraft with friends and girlfriend works great
I would recommend this to a friend Poopypants
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good but i want to get 600fps but only get around 300.
I would recommend this to a friend- Cons mentioned:Price
Pricing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt that this graphics card is good but 2 grand for it is a little insane no?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ronnie,
We certainly understand your disappointment with the price of the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2303011727-0004] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Great card that I didn't get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The card is great. But I have never succeeded to get one
I would recommend this to a friendCool card for a cool guy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one guy got a, RTX 4090 and thought he was cool.
I would recommend this to a friend