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Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,476 reviews
  • Rated 5 out of 5 stars

    A Must Have Protection Accessory

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mush have accessory for protecting your ROG ALLY from day one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent case. Feels a little flimsy and i did get it for free. Thought itd be a hard case. Wish it had a handle for carrying and theres not enough room to carry a charger in it either. But good enough for a free product

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gigahippo,

      Thank you for sharing your feedback on the ASUS ROG Ally Travel Case. We understand that the quality and design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0233" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay coverage for your Ally on the go, but it is a little tight on the sticks. Not to mention you are not fitting a charger or anything else in there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact case.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I love this case with it being a licensed product. It is simple, clean, and has indents for the joysticks. I thought the print on the zipper would peel, but I bought this 5 months ago just to throw in my bag for traveling and it still looks brand new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soft case, but not enough space for cables or anything else. It would be great if the case had a handle or strap to carry like a bag

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Enrique G,

      We appreciate your feedback on the ROG Ally Travel Case. Are there any additional changes that you would recommend made to this product for you to rate it as a 5-star product? We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0042" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Nice Fitted case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Fits perfectly. I like it because it’s simple and has just enough room inside to hold a few micro SD cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a case for your Ally. It holds the Ally and keeps it safe. It also feels well-constructed. Required for clumsy oafs like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally fits nicely inside the case. Has denents in the case to accommodate the joysticks. Only wish it was a hard case. Otherwise it does it's job fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sturdy and keeps the ROG ally safe. I spilled a little water on the case and it didn’t seep through the case so it’s pretty great. I just wish they had different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality case. Looks good, fits well and does what you expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and affective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple travel case,not a hard shell but it’s great for gentle travel,or easily put into a backpack for that protection,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A needed accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits the Ally nicely, and provides some protection for the ally, I wish it had a spot for the charger like the competition gives you with their provided case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally fits nicely. No room for the charger. For the price this should be a better case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Revoracer3,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We apologize for the limited space and protection provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The goal of our company is to make every purchase an enjoyable one. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0176" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ROG travel case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality case. Fit the rog product well. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very beautiful, compact and i loved, protect my game very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protective Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, lightweight, stylish, strong material, not much cushion inside, but I believe that it will do the job, somewhat affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and nice material. Fits perfect and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. I was blown away coming from a Steam Deck that would constantly shut down and cause frustration. This plays most games in ultra setting with over 45 FPS and does everything the steam deck promised but actually performs. 10/10 the only downside is the battery life but its a literal portable PC that runs windows OS. Every game I tried has worked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot store Ally's charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat good materials. Cannot store you charger which makes it basically useless.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LuisB,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. Currently the case can only store credit sized and micro SD cards
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0010) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of the material and it will protect it while store in a backpack. But there is no we’re to store the charger.

    I would recommend this to a friend
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