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Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,476 reviews
  • Rated 4 out of 5 stars

    Great quality case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Only wish it could hold the charger as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good to have accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case, works great, no complaints for me on this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as intended. Quality product, feels like it would last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An okay travel case to get by

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An okay case that you can use until more third party cases designed for the Ally comes out. The case lacks the creature comforts of a great case like hard shell and bag holder. But as it stands, it can protect your investment at least against scratches. Looks great as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case could be alittle better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the ally perfectly but only the console its self. You won't be able to put the charger in with it or any other add ons you might collect for the ally. The case is rather soft as well so care how you pack it with other items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its nice and its oem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice. not very sturdy. Good to throw in a backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my ally well with a neoprene case I purchased from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Recommend to those that like hand held gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricy But...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So to be honest, the manufacturing price for the ROG Ally is so high that they really have to make their additional profits elsewhere. Having said that, I can't justify a case like this as a purchase a second time. Just find it on Amazon.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kevin,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0142] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
       Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Just fits the ROG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a better review but you can not fit anything else in the case. Just the ROG, no cords, no power plug, nothing. If you are ok with that then its a gret protection for the ROG but dont expect to put Nothing else in the case.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,
      We certainly understand your disappointment with this product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306010178-0128] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Okay but overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it gets the job done. A bit overpriced for such a simple case in my opinion. It’s soft and has no additional room for the charging accessories. If I wasn’t extremely lazy I would return it and get a better quality case for the same price or cheaper.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Christian S,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. We are committed to providing our customers with the best possible experience and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number " N2306010178-0087" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent case, though the price is a little steep for the quality. It feels little flimsy, but it’s done a good job protecting my Ally so far. It’s good for putting in a backpack, but I’ll probably get a bigger a sturdier case/bag for it in the future.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sarah,

      We appreciate you leaving your feedback on this product and we would like to hear from you regarding changes that you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0025" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Decent case to protect the screen. Needs handle.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate padding. Needs a handle for ease of carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good carrying case that’s not overbearing. Sturdy and does its jov

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for free. Good material not a cheap one lookin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice case and if you are obsessed with having one that matches the Ally, go for it. For me though, it was a bit too soft and it fit the Ally a bit snug. I have OCD with my electronics and this may be the cause of me giving this a 4 star review. However, this case does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is key

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the ally, wish I could have a spot for the charger but it doesn’t.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Bumpy Ride for Your Gaming Gear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this review by saying that I adore my ASUS ROG Ally gaming device – it's sleek, powerful, and a joy to use. However, my love affair hit a bit of a speed bump when I invested in the ASUS ROG Ally Travel Case. While I had high hopes for this protective accessory, it unfortunately fell short in a few key areas. First things first, let's talk about fit. The ASUS ROG Ally Travel Case is undeniably snug – almost too snug, if you ask me. While I appreciate the intention of providing a secure fit for my precious gaming device, the case's tight confines make it a bit of a struggle to insert and remove the device. It's like trying to squeeze into skinny jeans after a big meal – doable, but definitely not comfortable. But my biggest gripe with the ASUS ROG Ally Travel Case lies in its lack of adequate protection. For a device as valuable as the ROG Ally, I expected a travel case that offered a bit more in the way of hardshell protection. Instead, the case feels disappointingly flimsy, leaving me worried about the safety of my device during transit. It's like entrusting your prized possession to a paper bag when you really need a fortified bunker. And then there's the zipper – oh, the zipper. Every time I zip the case closed, I can't shake the feeling that I'm subjecting my ROG Ally to a potential scratching nightmare. The zipper feels rough and abrasive, and I've noticed it particularly threatens the delicate R1 and L1 buttons. It's like playing a game of Russian roulette with my device's buttons every time I open or close the case. In conclusion, while the ASUS ROG Ally Travel Case certainly has its merits – namely its sleek design and convenient portability – it ultimately falls short in providing the level of protection and ease of use that I desire for my beloved gaming device. With a tighter fit than a pair of Spanx, insufficient hardshell protection, and a zipper that's out for button blood, this travel case leaves much to be desired. ASUS, if you're listening, please give us ROG Ally owners a travel case worthy of our prized possessions – our buttons will thank you.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Christopher S,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We apologize for the limited space and protection provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003028-0093" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Minimal and only really protects from scratches

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this the same day I bought my Ally and returned it the next day. This is only good for protecting the Ally from scratches as it can easily be pressed on and give. This isn't good if you plan to carry it in a backpack with other devices/items that could press up against it. Normally that wouldn't be a bad thing, but with have joysticks sticking up, I don't want them to get knocked around or damaged. Also not a fan that it ONLY holds the Ally and nothing else. Can't carry your charger, headphones, battery bank, folding bluetooth keyboard, or anything else in the case. This wouldn't be a good little protective case if it was only $20, but not for $40.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear juniorkirk ,
      I'm sorry to hear that you are having issues with this case. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at [email protected] Please refer to this case number (N2306003028-0034) for us to better assist you. Thank you for choosing ASUS.
      Best regards,
      Schottky
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Tight fit if you have a sleeve but nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a nice case if you have no sleeve on your Ally. It came with my Rog as a promotion but unfortunately I like having rubber sleeves on my hand helds and this makes a tight fit for the sticks.

    I would recommend this to a friend
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