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Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,476 reviews
  • Rated 3 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok case, kind of wish it was more solid, but still functional

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lily,

      Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us [email protected] include the case number "N2306010178-0230" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Carrry bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit good for the hand held consale no issues would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect way for protecting your Rog Ally and also looks great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have space for anything other than the handheld. I was hoping for som storage for wireless earbuds and a way to store the charger with it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lance,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0183" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Average case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is good. Just a problem with the sides of the case. Feels like it won't protect, an gap feeling. No shoulder strap. No extra slot for you standard charger.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AugustineT,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0155] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Works for me!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems sturdy enough for generally carrying it around. Looks like the picture, not going to do anything for protection but as long as that is not what you're looking for, this is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent case for casual storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent for protecting the device if held inside a sturdier bag or luggage it's not the best to protect the device itself from getting crushed or soake. Only reason I purchased it is because when the device debut it was my only option now there is many more cases to choose from

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case sufficiently protects the ROG during travel. 3 stars because it is expensive, doesnt have a carry handle, and can't hold the charger. It was the only day 1 launch case I could get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A need with the Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have with the Ally purchase. The case has the joycon spaces so that you don't accidently damage or break the joycons and the Ally is pretty snug within the case. Make sure you buy along side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as basic as can be. For the price I was expecting more. I know it’s designed to be a stand as well but I certainly wouldn’t want to use this as a stand because it covers the vents.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty bad. No edge protection. Poor quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. Its way overpriced, has only a single zipper slide and offers no edge protection. You can get a sturdier case from Amazon for half the price. Will be returning

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chris,

      Thank you for sharing your feedback on the ASUS ROG Ally Travel Case. We’re sorry to hear that the product didn’t meet your expectations, particularly regarding pricing, design, and protective features. We understand how important it is to find accessories that offer both value and functionality. Your comments are greatly appreciated and will be shared with our product team.

      We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0251" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice basic case nothing more you could want. just feels like a rebranded switch case though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Function but meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get a better case online for cheaper. Does what it needs to but could definitely be better. Especially for $40. If youre like me and dont enjoy waiting on shipping, this will work.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0091" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    It is Ok but It could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a great product. I am giving 3 stars because the quality of it does not match the price. Coming from Asus i was expecting something with high quality and premium marerials.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Reinaldo,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0089" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I've dropped it a number of times and to issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ally rog case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice case well made ………………………………………………………………….,,,…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much to it other than brand logo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are much better alternative for cases but if you want Asus brand recognition, go for this. Wear it with pride like the Apple logo or PlayStation. No shame in wanting something that people recognize by the brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok no frills case that can double as stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok case. I like that you can use it as a stand for the Ally but it feels to easy to cover the air vent on Ally when using it as a stand that causes the Ally to heat up quite a bit.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Koboulder,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0067) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the handheld perfectly. Unfortunately you cant fit the charging cable inside the case with the handheld

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andrew,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Your feedback will be forwarded to our Product team for review to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306003028-0082" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Protect your garbage device today!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a case. The thing that's supposed to go in it (which is not a good device, sadly) fits. The zipper works. Woo!

    I would recommend this to a friend
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