Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Simple and efficient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, provides protection from scratches when traveling. Case is still only a soft shell so caution is still needed not to crush or put under extreme weight.
I would recommend this to a friendWorks but small.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for its purpose but I wish it was bigger in there for accessories. You can only fit the Ally in it and maybe a few sd cards and some wired ear buds.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gabe S,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space provided by the case. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0151" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Case that gets the job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average case that works, reason for 3 star is it doesn’t fit the charging cable inside. But it also keep the gaming system compact that way. I also think it’s slightly overpriced.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Austin,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously.
If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0053) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Made for ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best softshell case you can buy and I despite some flak online I think it's perfect. If you want a hardshell look elsewhere but for some basic "in your bag protection" it's perfect
I would recommend this to a friendGood value.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. Should do the job. Be careful to put it in correctly.
I would recommend this to a friendDo NOT Buy This
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is overpriced and low quality. Despite being the "official" case from ROG, this is 100% not worth it. It is flimsy, offering limited protection from scratches alone. There is little to no padding; this case will NOT absorb any type of impact that would pose a threat to cracking the screen or damaging the unit itself. Only gave it two stars because it's better than having nothing, and it has a handle. Don't buy this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheREALchrisbrown,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
The case was designed to protect the ROG Ally from being damaged while traveling or on the go and it does meet the requirements.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Protect your Ally
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice quality storage/travel case for your ROG Ally. Tight fit and quality materials help protect your portable gaming unit from bumps and scuffs.
I would recommend this to a friendQuality case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been traveling a lot recently and the case has been through it. Despite the dirt amd dust that gets on it, the case is easy to clean and keeps the rog ally in great condition.
I would recommend this to a friendHighly Recommend This Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice case. This will fit nicely for traveling and/or just storing your ROG ALLY
I would recommend this to a friendShould have come with Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is needed if you plan on packing up your ally and taking with you on a plane or trip. Without it the unit screen would get scratched or joysticks caught on things
I would recommend this to a friend
There are way better cases
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the same price range you can find better and cheaper cases for the Ally. Id skip this if I was you
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ErenYaeger,
We certainly understand your disappointment with the size and price of the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0163] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Decent Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is actually not bad at all and gives a decent amount of protection despite not being a hard case. It's good for storing the Ally especially to protect it from dusts.
I would recommend this to a friendGame case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You definitely need one of these to put your game in because there’s no other way to carry it but it does make you feel comfort of protection inside the case I recommend
I would recommend this to a friendBasic case that could use a strap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a ok case that offers decent protection. It feels on the cheap end but does what it’s supposed to do
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mopar,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0204" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Nice case but missing some features
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s well made and looks nice but the fit is very tight. No space for charger which makes it a 3 star for me
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Evintel,
We appreciate you sharing your feedback on the ROG Ally Travel Case and we apologize for the case's limited space. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0201" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Cant complain
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this since didnt really find anything else but for the most part its nothing fancy just a basic case thatll do its job. It fits a little snug around the edges figured it would have a little space to close it but not a huge deal
I would recommend this to a friendFits and protects Rog
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality zipper which is also self concealing . Very happy as it fits and protects the ally perfectly and saved me from anxiety on my trips i took inmediately after delivery.
I would recommend this to a friendIf you just need a case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New product, official Asus. Not much to offer, but it holds my Ally. Quality is ok huge ROG wording is unnecessary haha. Until third party makes something better it'll do.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Collinrig,
We appreciate your feedback on the ROG Ally Travel Case and we would like to hear from you what changes you would recommend to make this a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0068" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
ASUS ROG ALLY case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suits the purpose! Neat case! The only case i have found for the ROG ALLY! It works! Can fit neatly into a backpack!
I would recommend this to a friendNice item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the case it like the additional padding that was added inside for the rog. Wouldn’t trade it for a steamdeck and didn’t have any problems with my rog
I would recommend this to a friend
