Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1476 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,476 reviews
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No room for a charger or cable. Case fits with no accessories. Small flap for thin things that fall out easily.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JustATechUser,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [ N2306010178-0179] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Ally case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great looks great. Does not hold the charger. Would be fantastic if it could somehow hold the charger. It’s not super protective to drops and hits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as intended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and the fit on the ally its really good for what it is. My only issue is it isnt hard to absorb shock from drops. Would recommend if you own an ally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, stylish and oh so slim. I tried out several other cases and none come close to being this nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job, could be better

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does its job but i wish they thought it through more. They have headphones built for the Ally but didn't think to incorporate them into the case at all. Otherwise not a bad case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it this was a great case to protect ROG and great use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Ally case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Holds the ROG Ally upright. Is sturdy. Good build quality. Definitely recommend for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, why wasn't this a hard case? Beyond that it's a good case. I really like how the zipper is covered. Has the ROG text all the way around it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good but could better

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the case but the cut out for the thumbstick makes me warry that it could cause stick drift eventually but so far after a couple months of owning the case that hasn't happened yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good effort from Asus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you expect of an official product, well built, well thought and price in check. There is really only room for the Ally but that is not a problem for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case overall

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case tho not perfect. Gets the job done tho i would recommend a hard case of possible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking but simple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sleek looking case. Wish it was a little more robust. I am worried about the thumb sticks, but at least it will keep the scratches off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeping the safe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, gets the job done, but i wondered why not make a space to store the charger? If that's not a problem. this is the case for you. However, it is a case made with quality. Recommendable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will definitely protect just the ally

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, doesn’t fit the charger, but for somebody whose traveling on a tight luggage space it’ll be perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and stand

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont mind the look and love how compact the protection is! Would recommend to any Ally owner as a choice for mobile device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and perfect for travel. I am assuming the lack of storage for the charger is to max out protection of the Ally.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is ok for what tou get. Better case for cheaper that provide more protection.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Donald S,

      Thank you for sharing your feedback on the Official ROG Ally Travel Case. We’re glad to hear it met your basic expectations, though we understand you were hoping for more protection at a better value. Your input is important to us, and we’ll be sure to share it with our product team for future improvements.

      We stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0254" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Overpriced junk. Will not protect your Ally

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is overpriced junk. Let me point out some flaws: - PRICE. Better 3rd party cases, cheaper - QUALITY. underwhelming. Zipper sucks, materials are okay. Inside padding is almost non existent. - DESIGN. this is probably the worst offender. The case fits so SNUG around the Ally it is not protected at its corners. if you dropped it on a corner, you would cause significant damage to your console. Padding is minimal everywhere else and the way the console sits in its recess seems like an afterthought. The console cannot be strapped down into the case and the micro sd holder that covers the screen is hard and coarse. No carrying strap - SIZE. There is no room in this case for your adapter, or anything else for that matter beyond sd cards. It's obvious that corners were cut for cost savings on this case. What trips me out is that it's boldy sold for $40. This is a sub $10 case if you ask me. I bought a 3rd party hard case that can store the adapter and a power bank for $25 so that should tell you something.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. Our apologies for the lack of space and protection provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306011826-0078" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Very simple and flimsy, Way overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice case, but way overpriced dor this build quality and for what it is

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mikey,

      Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and you do not agree with the price and for that, we sincerely apologize as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0206" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok i guess, half of it is hard and the rest is soft. A little flimsy, the buttons can be pressed or damaged. I only use it to carry, thats all

    I would recommend this to a friend
Sponsored