The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,476 reviews
Rated 5 out of 5 stars
Excellent Case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent case, economical and protects the console very well.
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the the design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0188" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus ROG Ally
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoy being able to grab this and go. No wifi, no problem. I can downlaod the games i want and play anytime and anywhe.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case, but cant give 5 stars. The design is too flashy for the casual gamer who travels. It would be better if the white lettering wasnt on the zipper area.
We appreciate you sharing your feedback on the ROG Ally Travel Case and we apologize for the limited space the case provides. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0213" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
It's a travel case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's the bare minimum for a travel case it looks nice but it's not the most protective thing ever (don't drop it)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ths overall case is made well from what I can see, the zipper is smooth and device fits snuggly when closed. there's a small storage slots for memory or expnadedstorage cards on the inside. The negative is the case only fits the Asus Ally Rog itself and had no room for the power supply and small accessories that would be used with the device so additional storage is needed.
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0189] for us to better assist you. Thank you for choosing ASUS!
Best Regards, Schottky.S ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great Case!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing carrying case for your Rog, definitely need to have one transporting a Rog and keeping it from being damaged.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While it holds the Ally just fine, it feels a bit flimsy and using it as a stand isn't entirely comfortable. Considering the great cases I have for all my other portable gaming devices, I'm quite disappointed in the quality here. It's so thin that I can hear the thumbsticks being accidentally pressed on from jist picking up and moving the case around. It gets the job done, but surely for an official case at this price, they could have done better.
We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0137" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Warning! Do not buy!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very flimsy construction, not very well padded. The fit is very tight making it hard zip up. The zipper itself seems to want to bind up and not close properly.No carry handles make it hard to carry! Very over priced for what you get! The logo on the outside and that it fits at all are it’s only the redeeming qualities.
We sincerely apologize for the poor experience you are having with the ROG Ally Travel Case. Your feedback is appreciated and we would like to hear how you think this product could be improved. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0016" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Good not Great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case does an ok job keeping the Ally fully covered but you can still click the back buttons by pushing on the case. Its soft shell and not hard shell like some others.