The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,476 reviews
Rated 5 out of 5 stars
Works well
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has gotten quite a bit of bad press, but I have found it to work just fine for protecting the ROG Ally. No complaints.
We appreciate you sharing your feedback on this product. It helps us to continuously improve the product and create a better user experience. We will forward your feedback to our Product team for review. We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0136" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Disappointing and overpriced
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very disappointed with this case for a few reasons, the main one being it should have came with the Ally. $40 is a lot to ask for this case, especially as cheap as it feels. The one that came with the Steam deck is sturdy and fits the deck well. This feels flimsy and the Ally feels tight in a bad way in it. Just buy a 3rd party case, thats what i would have done if i wasn't going on a trip.
We sincerely apologize for the disappointment you feel with the ROG Ally Travel Case. This is not the kind of experience we want our customers to have with any of our customers. We would like to hear from you regarding any changes to the product that you think would improve it. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Its our only option
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesnt feel all that sturdy, perhaps too thin, but the material itself seems decent. Waiting for a hardshell replacement.
We are sorry to hear that the ROG Ally Travel Case did not live up to your expectations. We would love to hear from you as to how you think this product could be improved, there might also be third party cases in the future as well if you are not satisfied with this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Nice lightweight case
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a nice, lightweight case for the Rog Ally. Obviously if you’re looking for more protection, you should probably look elsewhere
This reviewer received promo considerations or sweepstakes entry for writing a review.
It would've been better if it was more cushioned and a big cut out so it would fit perfectly. But maybe they'll make a better one later. But it does its job.
Thank you for your feedback regarding the ASUS ROG Ally Travel Case. We understand that placing the console inside may feel a bit difficult, and we appreciate you bringing this to our attention. Your comments have been noted and will be shared with our product team as we continue to improve our accessories.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0255" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Bare minimum
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not much protection but fits. The storage pockets seem like there just for show.
We sincerely apologize for the disappointment you feel due to this product. This is definitely not the kind of experience we want any of our customers to have with our products. We would like to hear from you regarding changes that you believe would improve this item. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Okay…
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its not anything great but gets the job done. Would of liked a hard case for a few bucks more but for just going on small trips to toss in a backpack its perfect
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks stylish enough, sure, but i wish it were just a biiit bigger so that it could comfortably carry the ally and a charger without making me nervous.