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Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,476 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has gotten quite a bit of bad press, but I have found it to work just fine for protecting the ROG Ally. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great looking case. It would of been amazing if it was hard case to protect the asus but i havent had problems with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the console to keep it clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for the game console. And the design is very simple and cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case . Well made and durable. I also got a slip cover for the device and it still fits .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case it protects the ally. It would be better if they created a first party hard case though.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fredrick,

      We appreciate you sharing your feedback on this product. It helps us to continuously improve the product and create a better user experience. We will forward your feedback to our Product team for review. We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0136" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Disappointing and overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed with this case for a few reasons, the main one being it should have came with the Ally. $40 is a lot to ask for this case, especially as cheap as it feels. The one that came with the Steam deck is sturdy and fits the deck well. This feels flimsy and the Ally feels tight in a bad way in it. Just buy a 3rd party case, thats what i would have done if i wasn't going on a trip.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hunter,

      We sincerely apologize for the disappointment you feel with the ROG Ally Travel Case. This is not the kind of experience we want our customers to have with any of our customers. We would like to hear from you regarding any changes to the product that you think would improve it. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Its our only option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt feel all that sturdy, perhaps too thin, but the material itself seems decent. Waiting for a hardshell replacement.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Skeletor,

      We are sorry to hear that the ROG Ally Travel Case did not live up to your expectations. We would love to hear from you as to how you think this product could be improved, there might also be third party cases in the future as well if you are not satisfied with this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Nice lightweight case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice, lightweight case for the Rog Ally. Obviously if you’re looking for more protection, you should probably look elsewhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would've been better if it was more cushioned and a big cut out so it would fit perfectly. But maybe they'll make a better one later. But it does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your purchase protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a necessity to keep your rog ally in perfect working condition for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel case for rog ally. Perfect to throw o into my backpack or overnight bag. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Softshell case for the bare minimum protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim case keeps dust and scuffs away. No crush protection, you can feel the back buttons click. So far so good though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does the job very well. I would of like it to be harder as i can still feel the joy sticks click if you put pressure on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bit messy to put in the console inside

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Roger P,

      Thank you for your feedback regarding the ASUS ROG Ally Travel Case. We understand that placing the console inside may feel a bit difficult, and we appreciate you bringing this to our attention. Your comments have been noted and will be shared with our product team as we continue to improve our accessories.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0255" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Bare minimum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much protection but fits. The storage pockets seem like there just for show.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shawna,

      We sincerely apologize for the disappointment you feel due to this product. This is definitely not the kind of experience we want any of our customers to have with our products. We would like to hear from you regarding changes that you believe would improve this item. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Okay…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not anything great but gets the job done. Would of liked a hard case for a few bucks more but for just going on small trips to toss in a backpack its perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I mean… its a case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks stylish enough, sure, but i wish it were just a biiit bigger so that it could comfortably carry the ally and a charger without making me nervous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice case. It fits sleek and very easy to transport device with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Padded nicely inside.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and padded to protect your ROG Ally. It's a bit pricey but there are no other cases available for the ROG Ally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim sleek design, fits just right and is much better than others out there.

    I would recommend this to a friend
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