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Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,476 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really much to say here. Its a case. Works well and gets the job done. I dont regret my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't love the zip mechanism, doesn't feel particularly well-padded for the price of the device it's meant to protect, but seemingly will do the job at a minimum competency level.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TKTK,

      Thank you for sharing your feedback on the ASUS ROG Ally Travel Case. We understand that the quality and design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0234" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used case for my travels for work and is great. Used for a trip to Australia

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good size. Has a sd card holder. I do wish it holds the power cord or power bank but fit in my backpack.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. You can buy a hard cover case for around the same price with much better protection.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joel R,

      We are sorry to hear about the disappointment you feel knowing this product did not live up to your expectations. We would like to hear from you regarding changes you believe that would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0021" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Good but ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case, but not protective like the steam deck case, no strap and no place to put your charger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job just need more padding also more room to actually keep the charger with the rog ally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Butterfly bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bag and a good quality and looks cool really I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job pretty well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well padded, but there no room for the charger or anything else. If you just need to protect your Ally, it's a good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the handheld and thats about it. No room for anything else. I do like the design though.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Geckoking,
      We certainly understand your disappointment with this product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306010178-0100 ] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works well and seems like it would keep it safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toooo small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and feels like premium materials but is to small, even just for the ally, and the price well... is up to you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    look around first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does its job, looks nice, kind of expensive and only room for the Ally

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. As a customer-oriented company, we are committed to providing a positive shopping experience every time. Your feedback will be forwarded to our Product team for review to enhance the product line.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0168" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fit love it I carry it in my car and while I'm waiting in my car I'm playing my games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is perfect fit for my rog ally, is super high quality and really nice.. you need to buy this..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not to bad of a case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually expected this to be a more of a hard shell case than what it is. I mean its not to bad but definitely better than nothing at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is really nice and ally fits perfect in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps your investment protected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little pouch , keeps you Asus Rog Ally protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for travel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog ally fits perfectly in this case and has a nice design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits like a glove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the ally looks cool and is slim. I wanted the asus case with the handbeld.

    I would recommend this to a friend
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