Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Great soft case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price wish it was a hardshell like the steam deck.
I would recommend this to a friendAsus rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and has access to all of the gaming apps I need.
I would recommend this to a friendGood case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case to with the ROG Ally. Doubles as a stand.
I would recommend this to a friendIt's alright..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is really soft. It does not provide much protection to the ROG Ally. At best, this is considered a sleeve with a zipper. I bought an oversized Nintendo Switch case afterwards and it was much better at keeping the ROG Ally protected and had a harder shell.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear wlouie,
We are sorry to hear about your disappointment in this product. This is not the kind of experience we want our customers to have with any of our products and we would like to hear about changes you think would improve the ROG Ally Trave Case. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0026" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Decent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly with the Asus rog Ally. No complaints.
I would recommend this to a friendit's just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay but much worse than the Steam Deck Case. This should be more solid to protect the Ally but I think it's only to protect from a few scratches and nothing more. I recommend getting a 3rd party one
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kouakuma,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made product that functions satisfactory.
I would recommend this to a friendOverpriced and of questionable use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost, only useful if you really want to just carry the Ally. You can't put any other accessories in the case, such as the power cord or the plug and you can completely forget about putting the lame (although more useful included cardboard stand) in here. Using the fold out stand blocks the air intakes on the bottom of the Ally. Asus could have put some webbing on the outside if they wanted to keep this tight inside. TLDR: Buy something else if you want to put more than just the handheld in here.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ron R,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306011826-0068" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good soft case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good choice for a SOFT case for the Ally.
I would recommend this to a friendBad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No protection, cheap, not even sure how this passed as a case , cant put charger in it either. Its somethint to put the console in but 9.99 would be a more reasonable price
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chet Stedman,
We certainly understand your disappointment with the quality of the ROG Ally Travel Case. Our apologies for the limited space and protection provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at [email protected] and include the case number "N2306003028-0075" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for Rog ally. Perfect fit and also allows you to prop up the handheld
I would recommend this to a friendAsus roge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bag for my asus rogue. Looks awesome!!
I would recommend this to a friendSoft Case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soft case is nice of you don't travel with your rog Ally X, if you do then grab the hard case
I would recommend this to a friendNice case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple case, light protection for carry in a bagpack.
I would recommend this to a friendNice case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendDoes the job I guess
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good case, i just wish it was a hardshell one.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case came in great shape and it's so reliable no need to worry about scratches
I would recommend this to a friendRog ally, caring case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a basic case to hold the handheld gaming device
I would recommend this to a friendGreat case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits the Ally very snug, and gives good protection.
I would recommend this to a friendBetter off with a 3rd party case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No handle, no space for charging cable, no space for accessories. Better off just buying a 3rd party case, I got the Jsaux one off Amazon and it is really nice.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brayden K,
Thank you for sharing your thoughts on the ASUS Official ROG Ally Travel Case. We’re sorry to hear that it didn’t meet your expectations regarding storage and convenience features. Your feedback is valuable and will be shared with our product development teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306003028-0124" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
