Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Rog Ally travel case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing about this case is that it covers the Ally. I would only use this if you were going to put this in another protective case. I would probably wait until something better comes out.
No, I would not recommend this to a friendBest handheld device I own.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld mini computer/game i ever owned, at first the setup was complicated, because of the bit locker. When I figured that part out it was a breeze. I had it for two weeks now and the graphics are a 5/5.
I would recommend this to a friendGoooodd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good nice but isnt good enough to carry everywhere
I would recommend this to a friendjust big enough for device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to hold my device but I do not like it does not fit everything nicely into it. If you plan to just carry device around then it is fine.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael M,
We certainly understand your disappointment with the quality of the ROG Ally Travel Case. Our apologies for the limited space and protection provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306003028-0084" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Perfect travel case for my Asus
I would recommend this to a friendIts ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design but not durable overall its a okay
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Martini,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0241" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome little machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just keep in mind that you are buying a pc with controller attached to it, this is not a console like device you’ll need to set it up out of the box just like you do any pc. Be prepare to download updates and programs to set it the way you want it.
I would recommend this to a friendVery handy for the ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has little spots for the joy stick too it’s neat.
I would recommend this to a friendGreat Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the Asus Rog being a more expensive purchase, I was happy when I seen the accessories were pretty reasonable priced. With that being said the case works great it’s small and great for traveling!
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this product online from Best buy and it was delivered timely and in great condition. Had to return the product because it didn't perform the way we thought it would, and the return was very smooth, quick and accurate.
No, I would not recommend this to a friendNo place to carry the large charging cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case holds the device. And that’s pretty much it. So I guess you get to put the large charging cable… I don’t know… get creative. But it won’t be in the case with the device.
No, I would not recommend this to a friendThere's probably a better option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't store the charger with it, the space to store SD cards feels useless (especially because the Ally melts them), and it's pretty basic. I'd buy a third party case that can store more if I were to buy again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306010178-0135] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst $40 I have ever spent. Quality is very bad. Doesnt protect the device much. Doesnt have any compartment to carry the charger. The "built-in stand" is a joke. Don't use the stand if your device is turned on because the vents are covered up. Just wait for a third party case which will probably be better than this. This case should cost $9 for what it is.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jorge L,
We sincerely apologize for the ROG Ally Travel Case not meeting your expectations. This is not the kind of quality to expect from ASUS product and we would love to hear from your regarding changes that would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306011826-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Too soft imho
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too soft to Be very protective I’m a huge asus rog fan but this is sub par also the stand mode is useless it would cover every vent and overheat but as far as all that goes it’s Better then putting it In the backpack with nothing
No, I would not recommend this to a friend
Ally carrying case
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a alright case! Don't ever have your ally on or accidentally on bc it will get cooked. Hasn't happened to me but I'm afraid it would one day
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mezmerx,
We are happy to hear that you are pleased with the ROG Ally Travel Case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0203" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not big enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality case if you just want to protect your Ally. Unfortunately you won’t get the Ally and charger in the case.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Greg W,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when making their purchase decisions. We will forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306003028-0091" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Better check Amazon.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds the console that’s about it. Not really rugged for protection and no room for charger.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Veyronix,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent laptop. It runs popular computing applications, without compromising system stability and performance as long as Windows is up to date.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice, feels nice, price a bit much, I feel it would be better priced at 19.99 or 29.99 tops, but I mean if you want the branded case it is awesome for your ROG Ally,
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris V,
We appreciate you sharing your feedback on the ROG Ally Travel Case. It is understandable that you disagree with the price and we apologize. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0172" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Ordered a different case from Amazon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My honest opinion, the case seems a bit small for my use. I like to have a case or shell on the ROG for more grip. I ended up ordering a case, screen protector and shell on Amazon for $30 and I use that more then this case. Your mileage may very.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Thomas C,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003028-0118" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rog Ally X Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be included with the Rog Ally X. After all Steam Deck comes with firm case.
I would recommend this to a friend