Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Rog ally case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice and durable, I wasn’t going to purchase it but for the price it made sense. Why not spend a little more and protect that device. Enjoy using it when going on trips and long hauls
I would recommend this to a friendAsus ROG Ally.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More powerful than the steam deck, has windows, and is quieter, imo when in use. Only issue is ergonomics, the steam deck just plain feels better in the hands. All in all a great product am not disappointed.
I would recommend this to a friendCheap feeling. Overpriced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy and feels cheap. Feels like the equivalent of wrapping your device in a single layer of bubble wrap. Barely any space around the device, the indentations for the joysticks are barely visible making it difficult to get it in the right direction on the first try. Comparing to the Steam Deck case that came included in the purchase of my Steam Deck, this would have been inadequate even if they included it for free. $40 is severely overpriced for a terrible product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BearNkd,
It is unfortunate to hear that you are disappointed with the quality and design of the ROG Ally Travel Case. This is not the kind of experience we want our customers to have with any ASUS product and we would love to hear from you regarding changes that you believe would make this a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306011826-0051" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
ROG Cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for the ROG. This is more like a tight fitting sort of hard shell. There no space for the power supply or additional items. It does look nice.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear OtisS,
We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306003028-0032] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Nothing crazy here just a case for Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like the ally ahould uave came woth one just like how tje steam deck, i guess asus needs to make there money on accessories since their not making money on games like all the other consoles out there
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan,
We appreciate your feedback on this product and will let the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0076 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ROG Ally Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case to go with my ROG Ally Z1 Extreme!!!!!’
I would recommend this to a friendIf you have no other choice...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. I purchased it with the Ally but returned it immediately because of the horrible quality. Unfortunately there was nothing else available even months after launch so I had to buy it back to use during our move. The construction is very poor and the likelihood of it protecting the Ally is slim but on a positive note, it does keep the dust off. If a hard case ever becomes available this thing is gone. Completely overpriced and a waste of $40
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ronnie ,
We certainly understand your disappointment with this product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306011826-0053] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice case dont get me wrong. However, the fact that you cant even fit your charger in it makes it no so great for the price. Its also soft. It should have some type of harden shell on the outside
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DavidH ,
We certainly understand your disappointment with the size and price of the product We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306010178-0049] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Sturdy, perfect size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and fits perfectly. Wish it had room for the charger along with the Ally itself but that’s mainly personal preference and would more than likely make the case too bulk. It’s the perfect size as is.
I would recommend this to a friendDefinitely worth it still have it today
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great case for your ally and holds extra storage for other things
I would recommend this to a friendIts alright.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case for just around the house. But if youre traveling, i would find a different one. No spot for your charger and there really isnt any room for anything other than the ally.
No, I would not recommend this to a friendit's ehh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay protector to keep dust out and from getting scratched. But if you need something more robust or carry a charger, you may want to look elsewhere.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aaron K,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space and protection provided by this case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. As a customer-oriented company, we are committed to providing a positive shopping experience every time. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0167" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Decent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive but its a decent quality. I understand that due to profit margins, ASUS could not include this case the way Valve does with the steam deck.
I would recommend this to a friendOverpriced/Not Tough enough of a shell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Mid. ASUS Should've included this with the unit. It's not really that tough of a case but it is sturdy inside of it. Overpriced.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306003028-0068] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Just a case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for a case that doesn’t hold the charger. Especially if the battery only last an hour
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear valued customer ,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306003028-0087] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ben using this Rog ally case everyday since day one
I would recommend this to a friendOver priced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a $15-$20 case. It is a soft shell. Looks pretty, but not very protective. No place for a charging brick. $ 40 is just too much!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LisaH,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
All ASUS products undergo intensive quality control testing and inspections, the case does provides protection to the ROG Ally.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Nice case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is ok. Showed up with a crease. Doesnt seem super protextive but a nice case otherwise
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brennen,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2306010178-0215" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Product with Some Limitations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the case is a great product. However, if you use a protective shell on the Ally, it will not fit in the rog carrying case. It is a great product though.
I would recommend this to a friendBest case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best carrying case no doubt about it I really like it
I would recommend this to a friend
