Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Great travel case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great travel case. compact and light. Fits very snug and keeps my Ally protected.
I would recommend this to a friendOkay, but some concerns
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality, but the case is rather small and the zippers touch the triggers. Returning it since it may scratch overtime
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Yeety,
We do understand your disappointment and the inconvenience this may have caused if it didn't meet your expectations.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent travel case that willsurely protect the ROG Ally device while on the go.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Does it job but thats about it
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does hold the ally, but thats really it, can hold some extra stuff inside like sd cards. No handle or anything to carry it with is my biggest gripe about it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jerry,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306010178-0063 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Asus rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, very good. I'm very happy with it. I recommend an excellent product
I would recommend this to a friendGot it for free with the rog!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid case and I got it for free with the promo. No conplaints!
I would recommend this to a friendGood enough to put in your book bag.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough to put in your book bag. But the case isn’t hard case I feel if you dropped this with while the rog alley was inside the case wouldn’t protect it.
No, I would not recommend this to a friendIt fits the bill, but could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but not as nice as the (free) one that comes with a Steam Deck. Also, it's not a hard-shell case. Shame on Asus for not bundling one with the device.
I would recommend this to a friendFree!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free with my rog ally!! Couldn't be more happy!
I would recommend this to a friendGame Protection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the carrying case, but not the room. There is limit space of what can be storage in this traveling case.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tony S,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space provided by the case. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0180" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A must have as well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly reccomend, its amazing and you should buy it too !
I would recommend this to a friendOverprice horrible internal quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ally fits the travel case which the only good purpose of it. However the cut out liners for the protection of joysticks and such are horribly done with alignment issues. Barely any protection provided to Ally. Since there are no proper accessories out for Ally pretty much no choice but to take this one in temporarily. Not worth the price which should be around $9.99 at most.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Charles,
We apologize for the disappointment you feel due to the ROG Ally Travel Case. We would love to hear from you regarding changes that you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0015" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
For the quality it should have come with the Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a rigid case like the one bundled with the Steam Deck. The cutouts are fairly shallow, but you'll use the thumbstick holes to align the device into the case. Very tight fitting, so might protect against a drop but not much else. No carry handle and no power supply storage is a huge letdown. The stand also makes zero sense with how the fan intakes are situated in the back of the unit. I'd wait for a much better 3rd party case, if you don't mind the wait.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brad,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
The case does provide protection to the ROG ally, as it was intended for.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rog Ally Travel Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased as a birthday gift and the case is great. Very appealing to the eye, nice and safe for the ROG Ally.
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product could be more sturdy but it gets the job done.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Esmith,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0221" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Nice Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do. Dont know what the inside flap is for but works like intended.
I would recommend this to a friendAmazon Basics
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to protect the precious, I like the thumb grooves for the Ally, not much you can but in there and it’s not much protection.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joey L,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space and protection provided by this case. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0143" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Neatly Designed Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn’t a hard case, but is designed well to perfectly form aroumd the ASUS ROG Ally and offer adequate protection from falls.
I would recommend this to a friendWorks as needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fits the ROG ally, enough room to fit a few accessories in there for the ally, I carry a couple of cleaning cloths and my usb-c dongle.
I would recommend this to a friendProtection for ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have since the device that it is made for doesn't come with a case out of the box. Don't pass this up if you want an Ally.
I would recommend this to a friendNot worth it, get a MacBook neoprene case instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ROG Ally case is not only too small for the rog Ally, but it’s also confusing. I end up putting in upside down. How can asus screw up this design? I’m sorry but they should’ve went for the steam deck case route instead. If you want a better case for your rog device, I recommend going to the Apple neoprene cases and just buying one of those instead. Bigger and more space.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ItalianGamerJoe,
We certainly understand your disappointment with the quality of the ROG Ally Travel Case. Our apologies for the limited space provided by the case and its design. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003028-0079" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
