Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
ALLY's Best Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Carrying case for the ALLY. I also carry a screen cloth in the case to protect the screen in addition to the screen protecter
I would recommend this to a friendIt works but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an official case and fits the Ally fine, but that is it. No room for either the charger or dock. Kick stand function blocks vents.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Murakume,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306010178-0056 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could have definitely put more effort in when making the inside, from the outside it seems really nice, but the inside is fairly cheap 
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shawn,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We do value our customers and take negative product experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve product excellence.
If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2202028741-0018) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Phenomenal!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it as a gift for my boyfriend and let's just say he has been on that thing non stop so 10/10 absolutely amazing product!
I would recommend this to a friendGreat case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the rog ally just came with the case, but my wife loves it and it protects her ally which is the most important thing
I would recommend this to a friendDecent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but not great from ASUS. Should have been a hardcase and zipper located on the opposite side.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the the design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. As a customer-oriented company, we are committed to providing a positive shopping experience every time. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0175" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rog ally case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done with no 2rd party options available. I would wait for a better option if you dont travel a lot and can wait i would wait.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mike M,
We appreciate you leaving your review of this product. Are there any changes that you would suggest that you think would improve this item? We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0027" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Average case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but many unofficial cases are nicer and have better space and even features for holding other parts like the cord.
No, I would not recommend this to a friendOkay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but it doesn't feel very substantial. The entire case is soft and has no hard outer shell. Basically, a pillow wrap.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Neko ,
We certainly understand your disappointment with this product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306010178-0119 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Fits the ally well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case does its one and only job fine, but thats it. Would be perfect if it had space to hold the charger with it, and also included a strap
No, I would not recommend this to a friendCase review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice and stylish case. Definitely useful for traveling with a rog ally.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are happy to hear that you are pleased with the ROG Ally Travel Case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We'd like to hear from you about what changes you would recommend to this product to make it a 5-star one.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at [email protected] and include the case number "N2306010178-0199" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rog ally case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job really well. I looked online and this was the best option.
I would recommend this to a friendBasic Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s designed to do. The case is no frills and cannot sore your charging cables.
No, I would not recommend this to a friendIts nice soft case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is nice. But its a soft case. Could still damage if dropped. Nice for lite duty. But for travel we need something more solid.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lovebug96,
We appreciate your valuable insight on this product. Your feedback matters to us and helps us to improve our products. We are committed to providing our customers with the best possible experience. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0073" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Poor case, seems like it's a potential danger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad case. Feels like it was designed for a different device, it's not molded to the device and it feels like I'm wrapping a pillow around it and hoping for the best. It clicks the sticks and seems like there is no protection at all. The one good thing is how very unincumbering. It's not much bigger than the ally itself. I worry very much about the longevity of the built in sticks if I continue to use this. On top of this, there is the abrasive side of a velcro strap that rests against your allys screen. I do not recommend this case to anyone. Even if it drops to 10 dollars. It's a liability. Its bound to damage your sticks and scratch you screen given enough use.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lstnix,
We apologize for the poor experience you are having with your ROG Ally Travel Case. We would love to hear from you regarding changes to this product that you would recommend to improve it. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306011826-0006" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Not as good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the feel of it. Handle on top would’ve been nice. Feels really cheap
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ronon C,
We regret to hear about your disappointment with this product. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306003028-0069" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rog king
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a amazing game a great product I would recommend it
I would recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the device but that’s it what about the charger for it won’t fit in there with it.
No, I would not recommend this to a friendCase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Travel case is great and very light. Easy portable access to fit in larger backs such as book bags and suit cases if need be.
I would recommend this to a friendI can not recommend this for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this thing. It does not offer a handle to carry it and no space for charger.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SheldonM,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
