Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1476 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,476 reviews
  • Rated 1 out of 5 stars

    Buy One on Amazon

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is incredibly overpriced for a SOFT CASE that doesnt even have enough space for the charger. It also uses cheap materials. Buy one on Amazon for half the price, with better materials, and can actually hold the charger.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We apologize for the limited space and protection provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The goal of our company is to make every purchase an enjoyable one. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306011826-0083" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a slim travel case, and also fits the ally with a hard shell cover installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flimsy and mediocre

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly flimsy and basic but gets the job done for just storing while charging.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. It is our apologies that this case is not offered in a higher resolution and with greater quality. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Your feedback will be forwarded to our Product team for review to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0171" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Go case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fits like a glove. Thought it would have been a little bigger to include charger dock and cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog ally was a brand new device, i was just happy for the company to come out with a fitted case for the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy it when purchasing the system !! Fits great in the backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, very protective and useful, and very light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its alright. nothing special.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the title says it all. the longer i have it, the cheaper it feels. i may have to get something better.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear King353,

      We certainly understand your disappointment with the quality of the product. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products and we want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0099" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Perfect for what it's made for

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works nicely with the console. I would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps Ally nice and secure and will ise everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pocket for the device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good holder for my dog ally I purchased. Wish it had more side padding however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds my stuff just fine! I also like that it holds my stuff just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Das

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love soft case works great for asus rog ally bestbuy has best shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great case. I ended up returning the system, just wasnt worth it unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice case with no special bells or whitlse. Easy fits the Ally and has a nice textured outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great product it residents very well Thank you:)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case that could be better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is decent. But it should be a little bigger. Also disappointing that it doesn't have hard shell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now to protect your investment, yes. But if you can wait, Don’t buy this case. It’s over priced.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Xbox,

      We certainly understand your disappointment with the price of the product. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0072" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Standard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to but there are better cases out there

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jesus D,

      We are pleased to hear that you are satisfied with the ASUS Official ROG Ally Travel Case. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306003028-0122" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Ally case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the ally and it look really good to

    I would recommend this to a friend
Sponsored