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Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,476 reviews
  • Rated 5 out of 5 stars

    Top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito bom otima qualidade entrega rapida recomendo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done for lite travel with no room for any else.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear valued customer,

      Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306010178-0141) for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Super case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent item that cannot be missing with ROG Ally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good start for a soft way to carry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best but it works for what it is. Could have a little more padding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for travel!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thats all you need to carry on your Rog Ally with all security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love custom cases for my tech. A grwst purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very poor build quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth what it costs, simple as that, there are better options on Amazon

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Amir

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0004) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Barely gets it done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very minimal design. Not nearly as supportive as the steamdeck's carrying case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear qwertyjuan,

      We are sorry to hear that the ROG Ally Travel Case did not live up to your expectations. Feel free to let us know of any ideas you have that you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0019" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Best case for the ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, best protection for the ROG Ally. Love the holes for the thumsticks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not the best for the price but there aren’t very many options.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sepp,
      We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306010178-0044] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great case for the Rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple carrying case. It doubles as a stand and its very light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good but no so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality but it only fits the rog ally there are better options out there

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Adrian

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. The case was designed with a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. Water-repellent PU fabric keeps your machine safe from any accidental spills and inclement weather, while the whole case stays secure with an ROG emblazoned YKK zipper which also has additional secure storage space for both credit sized and MicroSD cards.. A soft fleece inner liner keeps the screen protected and scratch-free. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0037) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Travel Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect match to my ROG Ally, I love it the design is nice pretty good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my Ally protected! Storage for sd cards and acts as a stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected, no complaints at all, great die traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing crazy. Works good for device. Def could be better but not complaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as designed great quality of materials used satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Use! Convenient!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Rog Ally because i wanted a safe travel way.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Discolored my Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case BUT discolored the white plastic on the Ally over time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Looks good. I like the style very comfortable to hold

    I would recommend this to a friend
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