Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Ally Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to protect the ASUS Ally, good price for it
I would recommend this to a friendCase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect case for your rog ally. Highly recommend!!
I would recommend this to a friendNot so durable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not as effective for protection as described..
No, I would not recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it worth every penny to me highly recommend it
I would recommend this to a friendCase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great one, shipped fast, perfectly size, I like it.
I would recommend this to a friendNice quality case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect case for a perfect system. Very happy!!!
I would recommend this to a friendNot a Great Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You think for something as expensive as the ROG Ally, they would of made a little sturdier carrying case. My Steam case is a 100% better than this thing
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichaelH,
We do understand your concern with the qualtiy of the product.
The case was manufactured using material that are in compliance to industry's quality standard. It went through intensive quality control testing and inspection, and it was built to last.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
ROG Ally Travel Case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers minimal protection and is absolutely not worth the asking price. The subjectively tacky print on the zipper makes it look cheaper than it already feels.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mnguyen281,
It is really unfortunate to hear about your disappointment with this product. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306011826-0060" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Get a third party case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels flimsy for the price and not much cushioning around the edges. Plus, no good way to hold/carry it. It would have helped if it had a strap or handle.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hector OH,
We certainly understand your disappointment with the quality and design of the ROG Ally Travel Case. We apologize for the limited protection the case provides. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2306003028-0103" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Overpriced but ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop the price to 20 and easy 5 stars. 30 and 4 stars. But for 40 bucks not even three stars. Ally fits snug. No room for charger though. Could use more padding around the sides.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear iridium130m,
We appreciate you leaving your feedback on this product. We would also like to hear about any other changes that you would suggest to this product that you think would improve it. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Poor protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gonna have to return this. Don’t carry your $700 dollar gaming handheld in a case with no padding. This case should come free. The ROG logo isn’t going to protect anything.
No, I would not recommend this to a friendToo pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and expensive. Asus sure knows how to mark up their products. Doesnt even have room to store charger.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the quality and price of the ROG Ally Travel Case. We apologize for the limited space and protection provided by the case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306011826-0086" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not Recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a greast product. It doesn't seem to provide great protection or room for accessories. I would look for a 3rd party option. Steam did a great job with the case.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Packerman8
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. The model has a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306011826-0045) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
I hope a third party does better than “ROG”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a hard case, no handle, no place to put a charger. Solid fail. I’d rather pay a few more bucks for the right thing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jarrod S,
We are sorry to hear that you are disappointed with the design of the ROG Ally Travel Case. This is definitely not the kind of experience we want any of our customers to have with any ASUS product. We would like to hear from you regarding changes that could be made to this product in order to make it a 5-star item. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306011826-0034" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Bad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product. No room for accessories. Barely fits the device on its own. Analog stick click in when the case is squeezed lightly. Better than nothing I guess.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bryan
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great case. Not protective and no place to store anything else. Wish the would have made a bigger case that was more protective and had more storage
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JasonC,
We certainly understand your disappointment with this product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306011826-0041] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should’ve been included. Its a terrible fit, its very flimsy and overpriced. I dont believe this will be of any help if dropped with your Ally inside
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Doni,
We certainly understand your disappointment with this product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306011826-0039] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Terrible dont buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutley terrible no support for a 700 dollar handheld pretty sad how a 3rd party company can make a better product than the devolpers of the product itself makes me wonder if they just think the rog is going to just be disposable also its meant to double as a stand but the entire top where all the heat is pushed out is blocked by fabric
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Woonygaming,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
No protection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. It looks cool and is branded nicely but offers little to no protection. You should get something with a hard traveling case
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear NikL,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [ N2306003028-0089] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Flimsy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy especially for the price. The ROG Ally is awesome but $40 for essentially a soft sleeve, no thanks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Casey T,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the quality of the case and its price. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306011826-0080" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
