Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Too small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bag is too small. It cant even fit the charger. I had to return mine
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Arvin G,
It is really unfortunate to hear that the ROG Ally Travel Case did not meet your expectations and that you had to return it. We would like to hear from your regarding changes that you think would make this a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306011826-0037" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price vs quality it’s garbage but so far my ally hasn’t broken
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mike,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have , the travel case is designed with a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306011826-0043) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Shop around
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope this thing is way too high i would shop around
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally Travel Case. Please accept our sincere apologies for your disappointment with the price of the product. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306011826-0065" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am only using this until better third party option
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tjdayak,
Thank you for your comment.
Yes, it does meet requirements to protect the ROG Ally from being damaged while traveling.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Very Basic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.40$ for a basic case that barely protects the ally
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AlexR,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
The carrying case I think is good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The carrying case I think is good and the quality is good. the caring case definitely makes it handy for caring around your ally and is also water resistant. The exterior is soft and you can feel the analog sticks being pushed if you push on the case. it’s definitely a stylish case but I would recommend doing research on other cases just to make sure you find the one you like. would give it a five star rating if it had a handle and room to put the charger in it
I would recommend this to a friendGreat Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great for keeping my Ally protected when I'm traveling. The quality is great. My only con would be that there isn't enough room for the charger.
I would recommend this to a friendGreat case, minor flaw.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only downside I have not figured out the "work around" for is if you put it in the case "off" it still somehow is soft enough to allow the device to be powered back on. But protection wise and for the device I do quite like it.
I would recommend this to a friendRog Ally Case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and Simple case! Wish there was a pocket for the charger, but this is fine.
I would recommend this to a friendNice bag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, Protects the console very well, It has a very cool design
I would recommend this to a friendCase Looks Nice But I Found Better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design of the case with the asus branding BUT it has zero protection no space for any extra items not even the charger. BUY THE SPIGEN STEAM DECK CASE im telling you its so much better it has storage for the charger hidden pouch for microsd cards and extra space for cords or any little what dont waste ur money on this like i did nots. Its also a HARD SHELL CASE so protection is A+
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Calilove,
We certainly understand your disappointment with this product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306003028-0039 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Does what it supposed to do .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case , it looks soft , but is not , they know what they did , in the end are the same guys as they made the Ally .
I would recommend this to a friendThe best for now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was cheaper but overall a deceant case for the ally at least until jsaux releases a similar hard cover case as they do for the steamdeck
I would recommend this to a friendproduct Its a ok product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only giving it 4 stars because for the price that you pay for the rog Ally it should have came with it 
I would recommend this to a friendIt fits !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made. Very pleased with this purchase. Gits the device well.
I would recommend this to a friendPerfect case for my Ally
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my Ally perfectly snug, and is able to fit in my bag. Also, I love the color shifting on the logo!
I would recommend this to a friendVery stong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stong. Will keep the handheld safe from any types of pressure.
I would recommend this to a friendAsus rog ally traveling case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asus rog ally travel case is one of the best traveling case out right know thin and portable.
I would recommend this to a friendPretty good case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good case. Protects the Ally well, but I wish the case was a little sturdier vs a softer case.
I would recommend this to a friendITS A CASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case made for the ROG Ally. Fits perfectly. No space for a charger or accessories though. Looks nice .
I would recommend this to a friend
