Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 10736105
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Protect the investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case but doesn’t feel as sturdy the Steam Deck case.
I would recommend this to a friendCool case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very premium case. However the only complaint I have and the reason I gave it 3 stars is the way the case opens I don't find it futuristic I find it annoying.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jeremy Wilder,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2306010178-0207" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Its a ok case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, could be more solid like steamdeck case tho.
I would recommend this to a friendIts ok.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok case. It looks nice and it was included.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mojarve,
We are happy to hear that you are pleased with the ROG Ally Travel Case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306010178-0240" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my asus for a couple months without the travel case but I went on a trip with it and decided to get it for that for going through airport security and on the plane was perfect.
I would recommend this to a friendDisappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly dissapointing product. If you are gonna make a case for the asus ally give it enough space to fit the power adapter too.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bauster,
We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306003028-0043] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
I love the ROG Ally
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My best purchase of 2023, i wasn't expecting the ROG Ally to be able to run PC games so smoothly! I absolutely recommend getting one.
I would recommend this to a friendDefinitely love everything about it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product does everything I need it to do and then some! Ran some trials to see how well it performed and exceeded my expectations
I would recommend this to a friendAmazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good idea to go with the official case! Rog Ally is going to revolutionize the way we view videogames
I would recommend this to a friendIts a beast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I dont typically play super graphically demanding titles on a portable, but now i can
I would recommend this to a friendGreat Case but….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could have been better and the kickstand is kinda stupid smh…build quality is great
I would recommend this to a friendSplendid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review. Bought couple things they were pretty quick with it
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but not perfect! It could be a bit big to hold a dock
I would recommend this to a friendGood Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for a great device. Highly recommend both.
I would recommend this to a friendFeels Cheap / No room for charger.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feels really cheap honestly. Not even enough room to hold the charging cable. I don’t trust this case to protect the device from damage if dropped.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tech J,
We are sorry to hear about your disappointment with the ROG Ally Travel Case. We would like to hear from you regarding changes that could be made to this product in order for it to be a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0023" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
DONT BUY THIS.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. Absolutely not worth it. Feels like it will damage the joysticks and not a good enough fit.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dan5ta,
It is really unfortunate to hear about your disappointment with this product. We understand that it is not what you expected, and we sincerely apologize for that. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306011826-0070" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
