Customer Ratings & Reviews
- Model:
- PRIME Z790-A WIFI
- SKU:
- 6523719
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the PRIME Z790-A WIFI motherboard for its ease of use and intuitive BIOS, making installation and setup straightforward. They also highlight the excellent value, multiple M.2 slots for fast storage, and the impressive performance, especially for demanding tasks. The stylish aesthetics and comprehensive connectivity options are further points of positive feedback. While some users mention needing drivers for Windows installation, overall the motherboard receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Bended pins in the motherboard cpu sockets
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This another one you would not replace, send to asus. They won`t repair or replace.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bryan S,
Please accept our sincere apologies for the problems you've encountered with the motherboard and our repair process, as well as the inconvenience. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Customer satisfaction is our top priority and we will forward your feedback to our team for review.
We would like to make your experience with ASUS a better one. Please send us an email at [email protected] and include the case number "N2306003346-0011" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
XMP issues - tried many things
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased w/ 13900K & DDR5 5600 CL36 - XMP not work
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LNCPapa,
We do understand your disappointment and the inconvenience this may have caused.
If you are experiencing issue using RAM with XMP, please check if these meets system requirements, are installed correctly and working properly. If you are experencing stability or performance issue while over-clocking, please verify if all hardware installed on the motherboard meet system requirements, supports overclocking and are working properly, and you are not exceeding the allowable overclock parameters or settings. Also, we recommend that you install Windows fresh from scratch using our motherboard in order to eliminate software or driver conflict that may cause stability issues. Also, please check if the motherboard is running with the most current BIOS version.
If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat. Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk, ram slots didn’t work and the Ethernet port didn’t work, don’t buy from asus
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brandon,
We regret to hear that you received a defective product, as well as the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please accept our humble apologies. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.
If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003346-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Didn’t work out of the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with my purchase Out of the box did not work.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Glooo,
We are sorry to learn that you have received a non-working motherboard. In the view of our brand, this is not representative of the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand how disappointing it must have been to receive a product that was not up to your expectations and we apologize for any inconvenience this may have caused you. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services.
Please allow us to make your experience with ASUS a better one. Based on what you have described, it sounds like a defect. We recommend contacting the place of purchase for an exchange if you are still within the window.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306003346-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one blew up, second one also blew up, decided to go with a better board for third
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jimbo,
We sincerely apologize for the issues you've faced with the motherboard and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2306003346-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Solid High end motherboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for high end builds not for budget builds like the guy up top said lol
I would recommend this to a friend- Pros mentioned:Ease of use
Good board
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good board! easy to use. Great RGB lighting and super fast speed.
I would recommend this to a friend - Pros mentioned:M.2 slots
10/10 ⭐️⭐️ ⭐️⭐️⭐️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great motherboard Ran perfectly out of the box Not too many options out there for DDR5 , Z790 chipset and Wi-Fi included. Having a rear I/O shield sealed the deal for me. Instructions were super clean. Box included everything I needed for the install. As 13th Gen Intel processors become more mainstream this will be a great mid market motherboard with a clean white aesthetic
I would recommend this to a friend - Pros mentioned:Ease of use
ASUS PRIME Z790
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good product and feature. It is easy install too.
I would recommend this to a friend BIOS won't display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bios won't display on my monitor when it's plugged into the GPU and I'm forced to plug in my display into the motherboard.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nathan D,
We're sorry to hear that the BIOS is unable to display when connected to the GPU and we apologize for the inconvenience caused. To further investigate this issue, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2302023027-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great motherboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my system and works flawlessly. I would definitely recommend.
I would recommend this to a friend
