Customers are delighted by the ProArt 27" monitor's exceptional color accuracy, convenient USB-C connectivity, and sturdy build quality. The high resolution and HDR capabilities also contribute to a positive user experience. The built-in speakers are the only commonly reported drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 166 reviews
Pros mentioned:
Color accuracy
Rated 5 out of 5 stars
Great monitor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great monitor. Color accuracy way the main reason I purchased this unit. Good value for the cost.
I would recommend this to a friend
Rated 2 out of 5 stars
Poor Manufacturer Support and Inconsistent Panels
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These monitors are not all made the same.
I bought two of these a year apart. The first one I got which I am writing a review about turned out to be a complete lemon that ASUS won't do anything about. They claim they "couldn't replicate the issue". I sent it in twice. The monitor got worse the first time I sent it in after they "replaced the display, main board, and keypad". I had to reach out and ask them what they did, they thought they could just shipped it back without a word.
When I bought the first unit three years ago I was pretty happy with it because I had just the one monitor. Once I got this second unit a year after, I noticed how neutral and bright the first monitor was supposed to be.
Side by side, the first monitor I bought is much warmer. The whites look more yellowed compared to the second newer monitor. The first monitor is also just darker. Both monitors are set to sRGB mode and the color accuracy is suppose to be ΔE < 2. They both came with a calibration sheet, and the numbers on paper say their supposed to be almost identical to each other. Yet they aren't at all.
"When ΔE < 2, it means that the color difference is very small and generally imperceptible to the average human eye."
However it is very perceptible. If you buy just one monitor, you're going to think you're getting a great product, until you buy a second unit and you realize how inconsistent and garbage ASUS is. I wouldn't even recommend buying this monitor if you don't buy them in pairs or if you lack any calibration tools. Imagine buying an extra unit years later and realizing your first one is garbage and now you're stuck with two different colored monitors. How is this consistent for PROfessional ARTists? Imagine trusting ASUS calibration claims and perceiving your colors wrong for years.
Also, the firmware update process is embarrassingly poor. This is supposed to be their ProArt line.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Lito,
Please accept our sincere apologies for the problems you've encountered with the monitor and our repair team, as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
We would like to make your experience with ASUS a better one. Please send us an email at [email protected] and include the case number "N2108047777-0008" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Color accuracy
Rated 5 out of 5 stars
My favorite
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A truly great monitor for color accurate workflows
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 4 out of 5 stars
Asus
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic display! For the price I would've preferred a more premium stand though.
I would recommend this to a friend
Pros mentioned:
Usb-c
Rated 2 out of 5 stars
Don't buy if you want Macbook + USB-C connection
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an amazing monitor in terms of visuals, but the big reason why I bought this monitor was because of its USB-C connection so I could run both the display connection and the charging line at the same time through the USB-C cord from my Macbook into the monitor.
Lo and behold it detects my Macbook about 25% of the time. Tried dozens of restarts/sleeps etc with my Macbook USB-C cord and ASUS' supplied cord.
I wish I could return this darn thing by this point but the time has passed.
So I had to buy a $100 HyperDrive DUO 7 port in the hopes that I can put the latest ASUS update on a USB drive (also have to buy) in an attempt to update this freaking thing.
For now I just gave up and used the DUO 7 port with my Macbook to use an HDMI connection, so my macbook is forever stuck with this tumor of cords on it instead of my original intention.
For $500+ I would've expected something that actually works and am NEVER buying ASUS again.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
It's unfortunate to hear that it only detects your MacBook 25% of the times. This is absolutely not the kind of experience we want any of our customers to have. Seen that you have attempted multiple troubleshooting steps. You can further explain to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS! Best Regards, Jamalie, ASUS Customer Loyalty US Support
Pros mentioned:
Color accuracy
Rated 5 out of 5 stars
4K monitor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent graphics for photos: excellent for watching videos
I would recommend this to a friend
Pros mentioned:
Color accuracy
Rated 5 out of 5 stars
Excellent!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s like watching a 4K TV on your desk!
Excellent picture
I would recommend this to a friend
Rated 4 out of 5 stars
27" 4K 60Hz
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good monitor for content creators but it comes with a steep price tag.
I would recommend this to a friend
Rated 4 out of 5 stars
display port
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
is great monitor but the display port is not working so I had to buy an HDMI , I went to Best Buy to buy other display port cause in the box of Asus the cord was broken but they wanted me to bring the whole screen , now I will go the whole screen to see if they can resolve my concern, besides that is perfect screen for productivity streaming ect.
I would recommend this to a friend
Rated 1 out of 5 stars
Detrimental to Work
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Learned that I received a used item instead of new. The firmware had to be updated via a Windows PC in order to use the monitor with my Mac. The monitor doesn't play nice with multiple inputs (even though it's designed to be used with multiple input sources). I tried giving the monitor a chance and monitored the Asus website for firmware updates, but this seems to be it. This is the monitor that they designed and produced. This has got to be the worst monitor I've ever owned and has proven to be detrimental to my workflow when I'm spending work hours trying to get the monitor to work.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Tornova,
We're sorry to hear about the unfortunate experience you're having with this unit. Can you please provide us with more details on the issue you're having? Based on the issue you're describing, we would recommend that you have the unit sent in for servicing. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference. Thank you for choosing ASUS.
Best Regards, Joan ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Good Monitor Color
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No far so good. No set up issues and color seems fine. I have only had for a few weeks but I would recommend for anyone working with Photoshop/imagery.
I would recommend this to a friend
Rated 5 out of 5 stars
Great compliment to Macbook Pro
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the monitor. Perfect tool for use with my MacBook pro. Had to upgrade firmware to make it work with Mac chip computer but that was relatively straightforward and once done the monitor is seamless and a pleasure to use.
I would recommend this to a friend
Rated 4 out of 5 stars
Wish it was a little cheaper but great monitor,
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was concern about this monitor with many of the reviews, on Best Buy and Amazon, mentioning a lot of light bleed and bad color calibration. But as for as i can tell, this monitor is great. Navigating the menu can be a little annoying but it's not something most would have to do often so it's not a deal breaker.
I would recommend this to a friend
Rated 5 out of 5 stars
So far good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has a lot of potential, although I still need to use more applications to be able to see how much 4k resolution it has.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer monitor
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this monitor has lived up to expectations. Excellent video and easy set up.
I would recommend this to a friend
Rated 5 out of 5 stars
Works as expected.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS monitor works as expected. I use it for photo editing with my laptop (MacBook Pro M1). After I figured out the settings (takes a little time) I have accurate mirroring from my MBP, which was my goal.
I would recommend this to a friend
Pros mentioned:
Color accuracy
Rated 2 out of 5 stars
Panel issues
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The display I received has a few patches of bright pixels around the center of the display and is very distracting when viewing blacks. The documents that come with the display claim that it’s been checked and even certified individually. Its clearly not true if an issue like this can slip by so easily.
The colors are decent and pairs well via Thunderbolt on my M1 iMac. Would’ve been good for the price if the panel I received didn’t have issues.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Alex,
We appreciate you sharing your feedback on this model. We're sorry to hear about the issues you're having with the dead pixels. We would recommend that you have this model sent in for servicing so Best Buy can look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference. Thank you for choosing ASUS.
Best Regards, Joan ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this monitor. I am using it for coding and my eyes feel good. Zero problems. I would probably buy one more for second display.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent monitor
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a little pricey, but very easy to put everything together! The screen is very bright. It's perfect for daily work and entertaining
I would recommend this to a friend
Rated 5 out of 5 stars
Best monitor ever according to my kid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it for my daughter she loves it!!...uses it all the time