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Customer Ratings & Reviews

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$1,699.99
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Comp. Value: $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 426 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the ProArt P16 laptop's exceptional screen quality, overall performance, and the speed of its Ryzen AI 9 HX processor. The laptop also receives positive feedback for its good battery life, ample RAM, sleek design, and portability. While the refresh rate is seen as slightly low and the fan can be noisy under heavy use, the heat dissipation is also a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 426 reviews
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    poor build quality on early productions model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop if you got the newer build. i purchased two of this laptops one for me and my brother, the early build with manufacture date 2024 june, will not have matte nano black texture and will attract fingerprint very easily and get scratches. you can feel and see the texture different between the two laptop. the build quality after November 2024 is better. also i measured the performance different the earlier model run 4% slower slower in benchmark then the 2024 novemeber build. with and the nano black it should be matte but mine is kinda glossy. honestly quality control is not amazing and is extremely misleading, honestly at someone premium price compare to other asus model i highly recommend getting the Zephyrus. unless you like to gamble then make sure to get newer build.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Pann,

      Thank you for sharing your comments regarding the ASUS ProArt P16 Laptop. We understand that the quality of the product didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408027095-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Handles Photography Workflow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month into using the this laptop for high volume photography work I'm pleased so far. It handles Photoshop, Lightroom and Capture One without issues. I work tethered for portrait sessions through Capture One and haven't had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive for being bad from factory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned it, not good that something so expensive can be bad from the factory. Been having graphic and multiple problems since beginning, lately it wouldn’t even open and just stay stuck on first page.. then every time I work on it screen would go crazy and then become minuscule, all kinds of weird stuff.. hopefully it’s just a bad one, but makes me not trust the company. Geek personnel was great.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Roxy R,

      We’re very sorry to hear about the issues you experienced with your device and truly regret the inconvenience it caused. This is certainly not the standard of quality we aim to deliver. We're glad to know that the Geek Squad team was able to assist you effectively. Your feedback regarding the product performance is extremely valuable and will be shared with our internal teams for review to help prevent similar issues in the future.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fantastic product so far. Once I dug deep with the online support team they provided the best customer service I have had in a very long time. They helped me set up my previous purchase for return and I have been all good ever since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS Pro16LT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has many great features I am interested in. I look forward to learning about its capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast w flashing issues, no cord

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computeris great with blender but it does flash occasionally b lack even with doing updates. also it was out of box and didnt come with a cord, perhaps that is why? i bought a cheaper than brand cord. but buying the oem one today. so that was another $100

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ALERT NOT TO BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I purchased an Asus ProArt 16 for $1,900, and within 10 days, it stopped working. After receiving a replacement, the same issue occurred within 3 months. Best Buy and Asus offered no real solutions. The lack of support and defective product has caused significant inconvenience. Very disappointing experience.”

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shiva R,

      We're sorry to hear that the notebook stopped working, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.

      Please send us an email at customerloyalty@asus.com and include the case number "N2408027095-0015" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great for the the art apps I need love the motion sensor as I get close it turns on. So many useful features for anyone. Battery life is questionable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ProArt 16 is a very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well built and very fast. The display is great and sound works well for a laptop. Metal case seems very durable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hardware issues after only a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In most respects I have loved this laptop. The screen is gorgeous. It performs well on high-resource tasks. On rare occasions, the screen gets glitchy (usually issues with the taskbar buttons appearing multiple times that are resolved if I restart Windows Explorer). I rarely use it on battery, so I can't speak to battery life. It feels like a high-end laptop, as it should for the price. The big issue is with the keyboard. It feels great to type on, but it began having issues just as the warranty expired. The space bar registers extra presses and sometimes the R stops working. Asus was no help at all. Because of this issue and poor support from Asus, I will not buy another Asus product.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nichole ,
      We regret to learn that you are experiencing keyboard issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412036247-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-Troubleshooting - Built-in Keyboard Issues  https://www.asus.com/support/faq/1015071/ Asus

  • Rated 5 out of 5 stars

    Powerful laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! nice condition!! for multimedia tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second time ordering because of overheating problems the first time. This laptop has been much better and I haven’t had any problems with it. The process of returning and repurchasing was super easy. I am using this for college and it fits in my backpack but is still big enough for any projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delay in mouse but great computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer too be honest, gets the job done and very handy. Giving it four stars though because the mouse can be a little annoying at times because it can be delayed. But other than that I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, capable of any given task. Plays games better than you would think. Great for students and professionals.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Auto repair blue screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy!!! broke in less than a month . Returned the first on thinking I got a faulty one but same thing happened to the second laptop. The auto repair in the computer can not fix the problem. The only option is to reset the laptop which means losing all documents that weren’t backed up :(

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chez,

      Please accept our sincere apologies for the blue screen issue you have encountered with this laptop model and for the inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408027095-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1042499/ Asus

  • Rated 5 out of 5 stars

    Great computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased two of these and they are great computers. Lots of connectivity. Beautiful. Batteries last a long time. Nice ASUS software

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerhouse! Beautiful display and easily upgradable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop but ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Laptop, but not happy with the proprietary "USB C" charger.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AudiMalc,

      Thank you for your feedback on the ASUS H7606WV laptop. We're glad to hear you're enjoying the overall performance and design. We understand your concern regarding the proprietary USB-C charger and apologize for any inconvenience this may have caused. Your input is valuable and will be shared with our product team for future consideration.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408009287-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer, I did not feel it as fast as I thought but it is a good computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is superb. Honestly, i got a steal after finding one for 1090 with open box

    I would recommend this to a friend