Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$1,699.99
Save $300
Comp. Value: $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the ProArt P16 laptop's exceptional screen quality, overall performance, and the speed of its Ryzen AI 9 HX processor. The laptop also receives positive feedback for its good battery life, ample RAM, sleek design, and portability. While the refresh rate is seen as slightly low and the fan can be noisy under heavy use, the heat dissipation is also a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 424 reviews
  • Rated 5 out of 5 stars

    Amazing Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer! I take and edit a lot of pictures and i am so excited

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and great speakers. Good mac book competitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop we had.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop pretty much covers all ourr equirements. Run really smooth, so far I don't see any issue at the moment. At the time when we made the purchae, Baby had the best price you can find in the market If there is one thing I have to say about negative, it's the additional battery cord is kinda expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! The touch screen is great. Lots of room do draw or edit pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I had a very helpful experience with selecting the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works super well I would definitely recommend. I am an architecture student and in the past few weeks I’ve been using this computer it has been extremely helpful all the software downloaded super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item is very helpful for engineering student! Helps with CAD so much does not lag and that quality is great! The only downside is that is a huge screen for me i should have gotten the 14 inch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice color - not so nice dimming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the way the lighting changes all the time from bright to dim then bright again. It may just be a setting that i can change, but it is annoying. the color on the screen is really dialed in - very nice.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AllisonE,
      We regret to learn that you are experiencing display resolution issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ: How to change Screen Size, Display Resolution  https://www.asus.com/support/faq/1013049/ Asus

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially i i wanted de small version but i had to return it. Im really happy with the ProArt P16, the only thing is that the scree is too big, for traveling not the best but stil.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best laptop for the specs

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop amzing for 3D simulation and watching shows. Runs smoothly worh pretty much everything i run and overheating is not a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great design, good processor/ram combo.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great design, good processor/ram combo. here is the cpu benchmark rating for AMD Ryzen AI 9 HX 370: Overall Rank: 253rd fastest in multithreading out of 4910 CPUs 102nd fastest in single threading out of 4910 CPUs 76th fastest in out of 1400 Desktop CPUs 18th fastest in out of 1436 Laptop CPUs

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Great display and CPU. The best spec x cost ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing setup. Fast, easy to use and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an overall good computer but it does glitches sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm loving it!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and has a lot of options that I am still working on.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Fun but

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 60htz screen hurts the overall experience in my opinion

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nope,

      Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us atcustomerloyalty@asus.comand include the case number "N2408009287-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected. Strong and fast equipment. It gives me the support I need to get my work done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sent filthy broken laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an “Open Box - Excellent” ProArt P16 online. I pay for next day delivery, which doesn't happen because the package wasn't given to UPS for two days. When I finally received the laptop, I opened the box to find a filthy laptop that looked like whoever repackaged it had just finished a greasy cheeseburger and didn’t take the slightest modicum of care to clean the laptop. Ok, not a deal breaker… However I then notice there is a big scrap through the paint and down to the metal on the bottom of the laptop… Again, not a total dealbreaker, but I paid for the “Excellent” open box, which states that the product “looks like new”, so it really isn’t acceptable. Whatever, I move on and set up the laptop and go to watch a youtube video to test the speakers… Lo-and-behold, the speakers are broken, the sound coming out sounded like blown earbuds being played from across the room, DEALBREAKER!!! So I take the laptop to exchange it at a local Best Buy that has them in stock because I have school work to do and need the computer right away. Best Buy staff make no attempt to make the issue right, not even the slightest discount for the awful experience. I paid full price for the new laptop, which is an excellent computer, by the way. Maybe I am entitled, but I feel that there should have been some concession made to make the issue right. I wont be buying open box from Best Buy ever again, TERRIBLE!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear John,

      We regret to learn about the condition in which you've received the laptop. On behalf of ASUS and the reseller, we sincerely apologize. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand how disappointing it must have been to receive a product that was not up to your expectations. As a result, we will do everything to ensure that this does not happen again. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      Having returned the device for a new one, we hope that you enjoy the replacement and that the device functions normally.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408027095-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    My daughter loves hers!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for college. Quick & Easy buying experience! She loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it could be a workhorse fir photo editing. However, mine had to be returned because one if the keys kept sticking. Waiting for a replacement.

    I would recommend this to a friend