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Customer Ratings & Reviews

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$1,699.99
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Comp. Value: $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the ProArt P16 laptop's exceptional screen quality, overall performance, and the speed of its Ryzen AI 9 HX processor. The laptop also receives positive feedback for its good battery life, ample RAM, sleek design, and portability. While the refresh rate is seen as slightly low and the fan can be noisy under heavy use, the heat dissipation is also a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 424 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It is more than capable of any task you throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect for graphic designers

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly with minimal issues running adobe software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For school and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, beautiful display. Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Enjoyed it while it worked!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed using this laptop despite some hiccups, it has a beautiful screen and the build quality is excellent. However, after about 7 months the screen refused to turn on. I had to connect it to a second monitor to backup my files and wipe it. Avoid this laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Edward,

      We’re sorry to hear about the issue you experienced with your ASUS H7606WV Laptop. We understand how frustrating it can be when a device doesn’t perform as expected. To ensure this is properly addressed, we recommend contacting our support team at https://www.asus.com/us/support/callus/ to further investigate the problem and assist with any necessary repairs.

      We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2408027095-0044" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer but it came without the wifi driver installed and I don't know how to install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great business addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product manages everything we need to do for our digitizing business. The store tech was very informative. Made great recommendations after knowing what we were looking for usage overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for graphics and photo editing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this for a couple weeks now. The computer is fast and powerful. We use it for a lot of graphics and photo editing. So far it has been more them we could have hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop if on sale

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop only if you get it at a discount or open box. Not worth at $1800 original MSRP.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box condition misrepresented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer itself and I like Best Buy. But on this occasion the condition of the open box was misrepresented. The description read "Excellent" but all that arrived was the computer and power supply. No paperwork at all. According to ASUS the computer comes with a USB-A to RJ45 gigabit ethernet adapter, a ProArt branded backpack, and warranty/manual documentation. I didn't want to hassle with a return and I got a good price, so I kept it. But, since you asked my option...

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear David S,

      Thank you for sharing your feedback regarding your recent purchase of the ASUS H7606WV Laptop. We're glad to hear you’re enjoying the computer itself, and we’re sorry to learn that the open-box condition did not meet your expectations. While open-box items may vary in included accessories, we understand how important it is for the listing to accurately reflect what’s provided. Your feedback is valuable and will be shared with our retail partners to help improve transparency and customer satisfaction.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036247-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    ASUS laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great, but it runs very hot at times, especially when running a game.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear David S,

      Thank you for sharing your feedback on the ASUS ProArt P16 Laptop, and we apologize that it overheats when gaming. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus

  • Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Asus PCs. I've used Apple for the last 15 years or so because I'm a photographer, but I wanted to switch due to how expensive they are. I went back to Asus, and unfortunately, I'm disappointed. This computer is a year ol,d and the hard drive just died on it. For how expensive this laptop is, that shouldn't happen.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MalorieD,

      Thank you for sharing your experience with the ASUS H7606WV laptop. We truly appreciate your loyalty to ASUS and regret to hear about the hard drive issue you've encountered. We sincerely apologize for the inconvenience.

      To help resolve the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number ""N2412036247-0011 as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Hard Disk Drive (HDD) problems -  https://www.asus.com/support/faq/1042991/ Asus

  • Rated 2 out of 5 stars

    Great but keeps dying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer in general. We literally only have the EA Manager/sims 4 (NO MODS), adobe photoshop/premier installed on it, chrome, and Discord. We use this as a content-creating powerhouse. Would even say 5 stars but this is the second time we have gotten a blue screen of death. Best Buy fixed once and it happened again probably for an auto update? They cannot seem to help us apart from resetting computer or explain what is causing the problem since those are literally the only programs we have downloaded. Super sad. Maybe we got a lemon. no idea NEVER had this happen with any of our other PCs ever.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alison,

      Thank you for sharing your feedback on the ASUS ProArt P16 Laptop, and we apologize for the blue screen errors you've been experiencing. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. To further investigate this problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Beautiful, light, versital touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working Beautifully, exceeds expectations in all respects, recognizes my two external monitors, as well as my port replicator "Dynadock"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best tv in in love with it Easy to set up and super light shape I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Vegas Pro Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent. I was looking for one to run Vega Pro for my grandson and video card is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service even though I arrived just before the store closed, the attention and patience of the employees was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works like a charm. Starts up quick runs through programs. Quick. Bought this due to my previous laptop crashing. Every time I tried to upload videos. This one uploads and edits videos flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy but not as fast as I had hoped it would be

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Anthony R,

      Thank you for sharing your comments regarding the ASUS ProArt P16 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      To troubleshoot the slow performance issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus

  • Rated 2 out of 5 stars

    Frustration right out of box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctuation marks and special characters on keyboard are barely visible. No start up instructions on box—spent hours on start up due to difficulty with touchscreen and keyboard interactions. Awkward finding steps to download and start up operating system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in a good condition. Well done with packing. Asus user since 2009.

    I would recommend this to a friend