Customer Ratings & Reviews
- Model:
- H7606WV-P16.R3704060
- SKU:
- 6584438
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the ProArt P16 laptop's exceptional screen quality, overall performance, and the speed of its Ryzen AI 9 HX processor. The laptop also receives positive feedback for its good battery life, ample RAM, sleek design, and portability. While the refresh rate is seen as slightly low and the fan can be noisy under heavy use, the heat dissipation is also a minor concern.
This summary was generated by AI based on customer reviews.
Loved my old ASUS, but this one is a LEMON!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't return this one fast enough. I thought I was just spoiled by my old Asus, but no. This one ran hot. I babied it and never left it plugged in or in sleep mode. Bought it in October. I've been back in 3 times, and now it has to be shipped out for service. I just spent $2k for the hassle of being without a computer for 3-5 weeks!! To top it off, i finished writing my book yesterday, and now I can't edit it! Should have bought the one I intended on purchasing. Don't be mesmerized by the screen. This is a complete waste...you'd be better off with a typewriter! Wish I still had one!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KAlger,
We sincerely apologize for the overheating issue you've experienced with the ProArt P16 Laptop and for the inconvenience this has caused you. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the device for repairs, it is our hope that it will be fixed and returned to you as soon as possible
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408027095-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
IT Manager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. I purchased it for one of my users. He absolutely loves the laptop.
I would recommend this to a friendAsus product experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time trying out Asus. Battery usage far lees than what the spec shown. So many glitches. Need to reboot couple time for either speakers or keyboard to work! Not able to reset the laptop. Was not a fun experience at att. Finally returned it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sunny,
We sincerely apologize for the issues you've faced with the ASUS ProArt P16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. As we understand, you have returned the laptop. Our Product Team will review your feedback, which is greatly appreciated.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036247-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for your help, was nice to meets a professional vendor
I would recommend this to a friendBest Bang for Your Buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the wife was looking for in a laptop to accommodate her photo editing programs.
I would recommend this to a friendAsus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently received laptop and it works great and looks beautiful
I would recommend this to a friendGraphics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my college architecture student and the graphics are amazing!
I would recommend this to a friendAmazing laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST LAPTOP EVER WORTH EVERY CENT. pROS: EVERYTHING. cONS: WEIGHT.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic and affordable mid grade laptop for graphic design.
I would recommend this to a friendAvoid this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like it. But the screen did this weird flickering thing where it would blink and then it would stabilize. But randomly. There are a few Reddit posts on this phenomenon so I know it wasn't just me. I purchased this product, exchanged it for the same product. The same issues were present in both laptops. Which was incredibly distracting and annoying over the course of a day. Like I said, I wanted to like this product. But thankfully I was able to return them no problem.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paul S,
Thank you for informing us of the display issue you have encountered with this model notebook and we apologize for the inconvenience caused. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408027095-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Scared Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is too spread out for me. And computer crashed (screen suddenly went black) for around 5 seconds, only 2nd time using the laptop and within a few days of purchasing it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angela,
We sincerely apologize for the issues you've experienced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the crashing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1038855/
Asus nailed it with this one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop pc replacement for MacBook. Excellent build and software catered to content creator
I would recommend this to a friendAsus is greatsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop I enjoy the screen and how the oled display works
I would recommend this to a friendASUS COMPUTER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Great Computer super fast for home and gaming experiences
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop. Excellent features, fast and great for work. Highly recommend.
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop!!! Setup was easier than anything ive done before!!!! Graphics are amazing!!
I would recommend this to a friendBest screen resolution laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop with high resolution, graphics and sound quality.
I would recommend this to a friendVery glitchy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the start the laptop has been extremely glitchy. Bought 2 for my company, have made all updates, and both have the same issues. The screen consistently blacks out for 1-2 seconds every few minutes. Installs often freeze and even task manager cannot stop it. Its been 4 weeks and the issues continue to mount. I will be returning these
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Christopher W,
We sincerely apologize for the issues you're experiencing with the notebook and for the inconvenience. This is not the kind of quality to expect from our products, and it's not the norm. Before returning the device, we recommend following the steps in the FAQ below to troubleshoot the issue described. Should the issue persist, don't hesitate to get in touch with the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412036247-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ASUS laptop. Everything about it is top notch.
I would recommend this to a friendGreat Editing Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Great for creatives you edit videos or photos.
I would recommend this to a friend