Customer Ratings & Reviews
- Model:
- H7606WI-P16.R3704070
- SKU:
- 6584434
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ProArt P16's stunning 4K touchscreen display, praising its vibrant colors and crystal-clear details. The excellent display quality is a frequently cited positive aspect, along with the positive comments on battery life. Many users also appreciate the keyboard feel and ease of setup. Overall, the positive feedback focuses on the visual experience and usability of the laptop.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system. Quick, responsive, and long battery life.
I would recommend this to a friend - Pros mentioned:Display quality
Not worth 2k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking laptop, decent speed and awesome speaker. But asus is just not the best brand, because after 5 days, Microsoft automatically updated the laptop and broke it by itself. Just wow!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paraseixas,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if the laptop stop working after a Windows update. This is just a glitch that can be resolved by performing a System Restore to revert the laptop to the last know good configuration. Or do a Cloud Recovery. For helpful tips on how to do a Cloud Recovery, please visit our Product Support page at: https://www.asus.com/support/faq/1047855/ .
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Creator's Dream Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changed my creative life! So easy to use, I would recommend this to any video editor or creator!
I would recommend this to a friendGreat laptop but not much.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good but battery life is not long compared to Asus ROG Zephyrus G16 battery last longer on video play.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop. Very well rounded it can do everything my stepdaughter needs for college
I would recommend this to a friendBeautiful and Powerful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful with the best display and powerful with the best processor. With built in AI, Copilot+, and 2TB of storage, it’s everything I could have ever hoped for in a laptop.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and exceeding my expectations in a laptop! Huge 18 inch and comes with everything I need to use for work
I would recommend this to a friendIssues despite cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 months in and multiple issues despite minimal use. I do powerpoint, graphic/motion design, video editing, and a bit of gaming. For the price it should be a solid machine but I have been having bitlocker and firmware issues that come up at the most inopportune times. Last ASUS machine I buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JGamb,
Thank you for reaching out.
We do understand your disappointment with the laptop and the inconvenience this may have caused if you started experiencing issues with this laptop. To resolve these issues, ensure Windows, drivers, BIOS and applications are up to date. Updates for this laptop are available at: https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_download?model2Name=H7606WI . Keeping this laptop updated will maintain optimum system stability and performance. Additionally, while accessing web applications, please ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If you are having a BitLocker issues, please visit our Product Support page at: https://www.asus.com/in/support/faq/1042922/ on how to resolve this issue. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son who needs it for school. He says its an amazing machine for both school and gaming.
I would recommend this to a friendProfessional Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and professional service. Asus Laptop easy to startup.
I would recommend this to a friendDon’t buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst computer ever, is brand new and it takes a lot to startup and sometimes I can’t ever turn it on
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GabrielE,
We're sorry to hear that you're having power issues with the laptop and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410024464-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1014276/
Worst BB experience ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sent a broken unit then gave me a lot of headache on resolving the issue. Needless to say, item was returned and no replacement has been requested due to this experience.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear User406101,
Thank you for your feedback.
We do understand your dissatisfaction with the quality of the product and your recent customer service experience with your seller and the inconvenience this may have caused. If you need further assistance with ASUS products, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Worst Best Buy Experience EVER!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an "Excellent' open box. 1st off, it didnt come with ANY lf the original packagaing as described in their "Excellent Open Box" policy. The charger AND laptop were banging around loose in a box. Dented and scratched. Just taped to a piece of loose cardboard. Obviously nobody from Geek Squad even glanced at this thing. Looks like someone dumped KFC grease all over the keyboard and screen, you can literally see fingerprint ridges in the grease. Worst of all, its 100% stuck in a boot loop and wont even turn on. Cant access the BIOS repair page, literally just a dented greasy brick they just charged me $2300 for. Didnt even work for a fraction of a second. Took less than 3 seconds to verify it was stuck in a loop. Its very clear this was never even inspected. It doesnt meet the requirements it was sold to me under, and wouldnt even turn on ONCE. It was sent back with a defect and immediately shipped out to me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JohnSweatman,
Thank you for your feedback.
We certainly understand your disappointment with the quality of how the product was packaged and the inconvenience this may have caused. Normally, we recommend to contact your seller for a resolution if the laptop was poorly packaged for shipping, and this may have caused damaged to this laptop. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Makes a wonderful paperweight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Proart in October 2024. I was initially thrilled with the laptop out of box, after using it for about a week, it would begin randomly overheating, becoming to hot to touch, and would then shut down. I took it in to Best Buy and was told it was just how it worked. (seriously) a week after that visit, the laptop overheated and shut down completely. I returned to BB and they sent it off for "repairs" other than reformatting the laptop, nothing has changed. I got it back at the end of December, and it still overheats, and I can't use it more than 10 minutes. I've switched back to my original ROG and according to BB, this is a manufacturers defect, according to ASUS it's a warranty issue. So I am the owner of a $2300 paperweight. I had an excellent experience buying my first ASUS ROG, but after this disaster, I don't know what to think. I was told I had a year warranty, yet I can't get any help from BB or from ASUS. I would NOT recommend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Harley,
We are sorry to hear that the laptop is still overheating despite being repaired, and we apologize for the inconvenience this may have caused you. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
To further investigate the problem described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410024464-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
