Customer Ratings & Reviews
- Model:
- HN7306WU-PX13.R3704050
- |
- SKU:
- 6584436
Customer reviews
Rating 4.4 out of 5 stars with 358 reviews
(358 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the ProArt PX13 laptop's overall performance, brilliant screen quality, and portability. The processor speed and ample RAM also contribute to a positive user experience. However, some customers have concerns regarding the short battery life, the refresh rate, fan noise, and heat dissipation.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
proart13
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It met my expectations. I am still learning all the features it said in the specifications
I would recommend this to a friend- Cons mentioned:Battery life, Heat dissipation
Rated 3 out of 5 stars
Fantastic but bad battery and temperature
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product however battery is not good and so hot when you start to use
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sinval F,
We sincerely apologize for the battery and overheating issues you're experiencing with the notebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009298-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/#A4
Rated 4 out of 5 stars
Decent for a small screen 2in1.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fine laptop and does what I wanted. I thought that it would come with a pen but it didn't. I wish it was compatible with more of the digital pen standards (it doesn't work with my MS Surface pen, my LG pen, my Lenovo pen, or an XPPen drawing pad pen. If I didn't need a 2in1 I would have purchased a much better-spec'd laptop for the same price. I wish that I could upgrade the RAM.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Note asus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the best computer that i have ever seen.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
As expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as expected. lightweight, portable and performant
I would recommend this to a friend Rated 5 out of 5 stars
Asus PX 13
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and powerful. Worked without any flaws, for a 13 inch laptop this device has more to offer than most laptops this size. Since i connect this to a monitor when in office the 60hz refresh rate is not an issue for me.
I would recommend this to a friend- Pros mentioned:Portability
Rated 2 out of 5 stars
Unreliable USB-C Charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest issue I have right now is unreliable USB-C charging. No matter what GaN power brick I'm using (I own several, 100-120w+), the charge rate eventually crawls to <5w. To fix it, you have to grab the stock charger, plug/unplug it repeatedly, until eventually the USB-C charging speed picks back up to 65w+. As someone who travels a lot, I bought this laptop specifically for its portability and the standard 200w charger isn't necessary for me 99% of the time. The fact that there's major USB-C PD negotiating issues making USB-C charging basically nonfunctional, is a dealbreaker. I should've known to expect a lot of hardware bugs, coming from a 2022 ASUS Flow X13. Unfortunately I'm past my return window.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FrankH,
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if you are having USB-C charging issue. Each of the two USB 4.0 Gen 3 Type-C ports in this laptop supports a maximum power delivery of 100 watts. This is not sufficient to charge this laptop efficiently since the required power is 200 watts. We only recommend charging this laptop using the supplied 200 watts charger or AC adapter. These USB 4.0 ports are intended to charge low-powered mobile devices.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Laptop Performs Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop so far! It runs quickly, the graphics are great, and it can run programs fast—only downside is low battery life outside of the charger. If you’re like me and don’t use it very often outside of school/work, this is a non-issue.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Happy camper.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my laptop on cyber monday deal ($1400). After a research that took me in about two weeks, I decided to go for this laptop. Portable size, strong, so far I'm truly happy with my decision. The only downside- Battery life is very short. Other than that A+
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Asus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Oled screen Touch screen and 2 in 1 Not so heavy, perfect for school
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Excellent, as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far (after 1 week), this laptop is excellent. The screen and speed are as good as advertised. All of the ports and peripherals (camera, microphone, speakers) work without an problem. Hardwired Internet speed even through the USB 3 port is 800+ Mb/sec (my Xfinity plan is 1Gb/sec). I haven't yet tried the GPU for AI photo enhancement - I'll do that soon.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer its has changed my life,and has made my life simpler.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but the battery life is not good as expected.
No, I would not recommend this to a friend Rated 5 out of 5 stars
4.7 stars, great gaming and tablet laptop. OLED!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I would rate it 4.5 stars but it’s not an option so 5. I got is for $1,400-1,500 (after tax) and it’s a great buy for the specs you get. The OLED screen is amazing! The sound quality is 10/10, everything is great. Previsously I had an ASUS ROG G16 gaming laptop, and I’m glad I got this cause it’s still powerful enough to be a gaming laptop but smaller and I get the tablet mode. The 4.5 star rating would be because the touch pad tracking is sensitive and buggy… I think it has to do to a system update, because all of a sudden it just began like this for about two weeks I’ve had the laptop for a month now and there has burden numerous updates. If I use the track pad lightly I don’t have issues so I guess I need to barely drag my fingers idk. I think it has something to do with the drawing mode capabilities the track pad offers.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Get it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Does everything I need for a great price.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
good laptop for creative purposes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, have had connection issues with some apps like Netflix, updates have fixed the issue. Had to go to geek squad to get call of duty to work.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
Amazing color and display.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly clear and fast laptop. I can see where the trackpad might malfunction/get sticky but overall very good product.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent work laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an artist and musician, this laptop has been great. Runs all the programs I need, from Ableton to InDesign, Photoshop to VCVRack without any hiccups
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
My new ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very intuitive. Allows me to freely design and develop my graphic art with vibrant color.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic Computer!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for a great price! Has everything you will need.
I would recommend this to a friend






































