Customer Ratings & Reviews
- Model:
- HN7306WU-PX13.R3704050
- SKU:
- 6584436
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ProArt PX13 laptop's overall performance, brilliant screen quality, and fast processor speed, making it suitable for creative workflows. Its portability, sufficient RAM, light weight, compact size, and abundant ports also contribute to a positive user experience. However, some customers have expressed concerns about the laptop's battery life, refresh rate, fan noise, and heat dissipation. Despite these drawbacks, the laptop appears to offer a compelling combination of power and portability for users with demanding tasks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Travi’s Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the purchase price especially equal payment plan
I would recommend this to a friend great laptop, easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after unboxing the laptop, the device was so easy to set up that it took nearly no time at all to go through the set up. love the touch screen, and the ability to flip it from a traditional laptop to a tablet rather quickly. Lots of storage space for all my photos and videos. Overall, great laptop for my daughter who will be using this in college for architecture and graphic design
I would recommend this to a friend- Cons mentioned:Heat dissipation
Worst customer service, faulty laptop, do not buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost, best buy has the absolute WORST customer service I've ever experienced. Their policies are outrageous and save yourself the trouble and DO NOT purchase anything from them. What they don't tell you is there is a 14 day return policy that is strict whether they've sold you a faulty product or not. I spent nearly 2000 on this laptop only for it to constantly freeze, overheat, and my files are constantly corrupted. I didn't use it much and was out of town for the 14 day window (that I didn't know anything about) and then realized how bad it was after having owned this laptop for 3 days beyond the return period. Best buy would do nothing to help, feeling perfectly comfortable to take my money for a faulty product. I will never purchase from Best buy again and I hope you don't either. You're better going directly to the company, or going through something like amazon. Worst experience with a faulty product I've ever had. Also, maybe just buy a different laptop so you don't have this same experience with the computer too.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CarlJ,
Thank you for your commment.
We do understand your dissatisfaction with the quality of the product and your recent customer service experience with your seller and the inconvenience this may have caused. Typically, system freeze, overheating and corrupted files are resolved by ensuring Windows, drivers, BIOS and applications are always up to date. Keeping the laptop updated will maintain optimum system stability and performance. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Screen quality
I like much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such metal much buttons. Wow! Screen! Wow! Graphics!
I would recommend this to a friend Open Box was a problem, but not overwhelming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife as a birthday present. She loves it. It was Open Box, which was the only problem. Not only was the unit dirty (fingerprints, some gooey stuff on the case) but it had been registered with ASUS so it was a bit of an ieeue getting the registation changed to her. Fast, solid laptop.
I would recommend this to a friendGreat products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is all we could have asked for for homeschooling artist
I would recommend this to a friendGood so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, just getting it a week ago and learning what it can do. Only major flaw I see at this point is the non-standard charging brick and cable. Make it magnetic like Apple and Surface pro! I realize it takes more juice than what usb-c might give but everything should be magnetic at this point.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and ready with AI, I love it and no regrets.
I would recommend this to a friendSchool laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Lots of adaptability. Reliable Son loves it. Uses it for school and art
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is doing really well. I haven't had it long so we will see!
I would recommend this to a friend - Pros mentioned:Screen quality
Great for work and portability
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop, easy to set up and user friendly!
I would recommend this to a friend Good for engineering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for engineering. Needed a mix of battery and power for college engineering and this provides.
I would recommend this to a friendNote asus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the best computer that i have ever seen.
I would recommend this to a friend- Pros mentioned:Overall performance
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is awesome, the screen looks perfect and the permormance is great.
I would recommend this to a friend - Pros mentioned:Processor speed
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product, really thank a lot to Rayzen. AI HX370 is powerfull
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. This product has been a game changer for me.
I would recommend this to a friend Replaced my XPS 13 with the PX13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brightness and clarity of the OLED screen. The battery life is also amazing!
I would recommend this to a friendASUS vs Dell laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS laptop - nice 13” screen, but took it back because I prefer Dell.
I would recommend this to a friend- Pros mentioned:Overall performance
Satisfying experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! There is no defect. The notebook is working well.
I would recommend this to a friend Top Notch!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ProArt. I love the touch screen, the ability to use a pen for drawing and love that it can be used as a tablet!
I would recommend this to a friend