Customer Ratings & Reviews
- Model:
- HN7306WU-PX13.R3704050
- SKU:
- 6584436
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ProArt PX13 laptop's overall performance, brilliant screen quality, and fast processor speed, making it suitable for creative workflows. Its portability, sufficient RAM, light weight, compact size, and abundant ports also contribute to a positive user experience. However, some customers have expressed concerns about the laptop's battery life, refresh rate, fan noise, and heat dissipation. Despite these drawbacks, the laptop appears to offer a compelling combination of power and portability for users with demanding tasks.
This summary was generated by AI based on customer reviews.
awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with my new computer. setup was easy. love the login option of face identification
I would recommend this to a friend- Cons mentioned:Battery life
Good but battery life is not
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im using it for 3D modeling and rendering and the full battery is lasting less than 3 hours.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alvaro G,
Thank you for sharing your feedback on the notebook, and we apologize for the battery issue. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the battery life issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009298-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Maybe too small for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for my aging eyes... Don't get me wrong, it's a beautiful little machine, but i don't think I can do screens under 16" anymore.
I would recommend this to a friendGives me high blood pressure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand why people love this so much. It's incredibly frustrating to use—constant lag, frozen words on the screen, and the touch screen is inconsistent. Switching between tablet and laptop mode is a nightmare because the screen orientation often lags, and sometimes the bottom tabs get cut off. I really thought I’d love this device, but maybe I got a dud. After just five days, I’m officially returning it because I can’t deal with this level of irritation from something that cost $1,500! I expected any computer to be an upgrade from my cheap Chromebook, but this one is just as frustrating. The only reason it got any stars is because it looks nice and the 2-in-1 hinges are smooth. Not to mention it gets stuck in hibernation mode and basically doesn't let you on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Evie C,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2409020463-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
MacBook M4 Superior Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the ASUS art laptop ending up going back to a macbook performance is off the chart
I would recommend this to a friendMajor issues with sleep
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been through 2 PX13 laptops and both have a major issue with sleep and hibernate. The first one would crash and shut down any time the screen was turned off (timeout or sleep). I returned it for another and everything was fine for about a day until the second one started doing the same thing. Reviewing the logs, there is a critical error that causes the system to shutdown every time the computer enters sleep. After browsing online this seems to be a recurring and large issue. All updates were done, I had the latest bios, latest drivers of all types, and still the issue keeps coming up. Some workarounds exist that require you to disable sleep and just hibernate every time, however this is unacceptable for a $1500-2000 laptop. Very poor driver/bios QC by ASUS. I travel multi weeks a month for work and wanted something that could keep up with my CAD hobbies and video hobbies on the road. Unfortunately, this is not the laptop since it cannot reliably sleep and I don't want to lose all of my work every time I need to close theid and catch a flight. Will be returning the second one as well and moving on to a different brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Will L,
Please accept our sincere apologies for the issues you have encountered with this laptop model and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Our team understands that you will return the device and we hope that you will receive a functional replacement unit.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If possible, please email us the logs mentioned for further improvements to our products. You can reach us at customerloyalty@asus.com and include the case number "N2410019634-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great aside from hibernation mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the computer in general, but ive had an issue where it doesnt come out of hibernation mode. Not sure if thats common, but its annoying if i dont save things before it goes into hibernation.
I would recommend this to a friendLightning fast and light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife to use for graphic design and she absolutely loves it. It’s light and fast and does everything she needs it to do, and she barely ever has to charge it.
I would recommend this to a friendSpecs are great, palm rejection could be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs on this laptop are great, except whenever i was trying to use a stylus the palm rejection just did not seem to work properly. As someone wanting to use this main for graphic programs, the lack of properly working palm rejection when using a stylus was frustrating.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacs,
Thank you for sharing your feedback on the laptop, and we apologize for the problem you've encountered when using the Stylus Pen. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. To further investigate the problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409020463-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A phototshop beast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little laptop with the rtx 4050 is a photoshop and premiere beast!
I would recommend this to a friendAsus ProArt PX13 hits the mark!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus ProArt PX13 has exceeded all expectations. Amazing performance and better than expected battery life. Great port selection and the OLED screen is incredible.
I would recommend this to a friendVery good slim and powerful laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it as my working laptop, the CPU performance is stunning, and in eco mode, the power consumption is low and cool. One of the best choices at this price point
I would recommend this to a friendLittle beast machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Best laptop that can covert and is very mobile. Highly recommended.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Wanted higher graphics and this offers what I was looking for.
I would recommend this to a friend- Cons mentioned:Battery life
Disappointing.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it. 60 HZ display was a major disappointment, 6 GB would be Ram wasn't sufficient, battery life was mediocre, and there were serious issues with the laptop randomly becoming unresponsive when put into sleep mode.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jack,
We sincerely apologize for the issues you've faced with the ASUS ProArt PX13 Laptop and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2409020463-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best Buy sold me a non working laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me a laptop that didnt have to monitor touch sensor working. The laptop didnt come with a stylus and I had to buy one. When i finally got the pen i was 3 days over the "14 day" return limit. I called for just instore credit but thet made me eat the laptop because i wasnt able to identify a broken part. It's terrible Geek Squad refurbished. Broke stillThey don't have a policy on that they can sell you broke items and stabd proud.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DustinM,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the laptop you received from your vendor and the inconvenience this may have caused if the touchscreen is not working . If you need further assistance with this laptop or with warranty for refurbished ASUS products, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought kids each one for christmas. They love how fast the laptops are and the graphics on the screen.
I would recommend this to a friendSeems fancy, but with one major flaw...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this machine. On the surface it has everything anyone could want. One small issue though... it crashes when left alone. That's right, in 2025 we still have computers crashing. Nuts. Event viewer says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." and "The previous system shutdown at [time and date] was unexpected." I tried to contact Asus support.. but the chat bot doesn't ever load, if you can even find it. Seriously, go try and find actual support on their support site non-existent... Sure, there's lots of "self help" as in, they want you to support yourself. Buyer be ware.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the performance issues you're experiencing with the notebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please send us an email at customerloyalty@asus.com and include the case number "N2410019634-0010" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied (so far) - fyi if you buy from the laptop website you can get the stylus as well
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flexible, light-weight and aesthetic touch screen? Perfection.
I would recommend this to a friend