Customers express satisfaction with the ProArt PX13 laptop's overall performance, brilliant screen quality, and portability. The processor speed and ample RAM also contribute to a positive user experience. However, some customers have concerns regarding the short battery life, the refresh rate, fan noise, and heat dissipation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 360 reviews
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Well Build, Well Designed
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent device - beautiful display, excellent touchscreen sensitivity. DialPad is very useful. I love having the USB, USB-C and HDMI connections. 1/8" (3.5mm) audio connection is handy for connecting to external audio. 3K resolution seems a bit high for the display size. I lowered mine to 1920 x 1200 at 125% scale. I think it's easier to read that way.
I would recommend this to a friend
Cons mentioned:
Battery life, Fan noise
Rated 5 out of 5 stars
Great versatility.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The device itself has some pros and cons
Pros:
-Screen: Oled / size
-2in1.
-both IGPU and DGPU Mode.
-Portability.
-Can game if needed (1200p for best performance)
- IGPU can also game for lower power gaming.
-HX370 is an amazing chip on its own.
-4050 can come in handy when plugged into wall.
Cons:
-Battery discharge is above average when under load. Even at low tdp modes.
-a bit heavy for table mode.
-screen max brightness is a bit low.
- default fan profiles are loud. Calibrate them later in ghelper.
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Refresh rate
Rated 3 out of 5 stars
Display is a deal breaker
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned it and bought the G14 instead.
Pros:
1. Exceptional performance - Zen 5 processor, high wattage on the GPU, 32 GB of RAM. Can’t get any better than this.
2. Shockingly excellent cooling - stays cool to the touch, never throttles, fans dead silent in light use, unnoticeable in medium use, jet engine in super heavy use, but that’s to be expected given the beefy specs
3. Keyboard and speakers are very nice
4. Durable as a tank
5. Great open box price
Cons:
1. Hinge isn’t tight enough. You’ll notice the screen going back when typing on your lap. Forget about using touch or pen without holding the screen or rotating it 180 degrees on a flat surface or 360 degrees otherwise
2. Power button is on the side for some reason
3. The dial is pointless and laggy. Ruins the overall experience of the trackpad even when turned off because of the imprinting
4. Tons of bloatware, even creators wouldn’t use half of these. Fixable problem though
5. The RTX 4060 version costs a whole lot more for some reason, even though that’s the only difference
6. SSD is one of those smaller types
7. The display. This is the reason I returned this laptop. I can live with the other cons but not this one. 13 inches will be too small for 90% of people who require beefy specs. Your neck will strain doing any focused task for a long enough period of time. Hard to see small text like code or Excel cells. It runs any game you throw at it but the small display would make for a very bad gaming experience. The difference between 13 and 14 inches is way bigger than you think. The 60 Hz refresh rate is abysmal and inexcusable for a laptop of this grade - it affects every single thing you do and every customer, including the creative crowd whom this laptop is targeting, will hate it. Using a pen to draw something? Forget it. Doing productivity work on MS office? Forget it. Gaming? Forget it. Stock trading? Forget it.
I didn’t mind all the cons too much, and neither will most people, except for the display. If it was a 14” with a higher refresh rate this would sell out VERY quickly.
Who do I recommend this for?
1. Folks who have external monitors everywhere they go and only use the laptop screen for consuming content and such
2. No one else. Even those used to the 13” form factor and looking for a pen-supported 2-in-1 touchscreen laptop. 60 Hz refresh rate would make the experience much worse than that on other premium 2-in-1 laptops
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear MMMQ,
Thank you for sharing your comments regarding the ASUS ProArt PX13 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2408009298-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Processor speed
Cons mentioned:
Battery life
Rated 4 out of 5 stars
im happy - had an oopsie with the first one tho
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast, exactly what i wanted in small portable screen size, 2 in 1 as i draw with a pen, and fast and able to play games like harry potter.
drawbacks were the first time i bought this it was super buggy and start spazzing out and changing display setting randomly. had to send it back. was worried that it was all laptops. got a new one shipped and this is what im writing with today. is really good.
hate the battery , looks like this is what asus does. im much more of a fan of lenovo chargers. this charger is a huge heavy brick . BUT LUCKILY supports usb c charging - so it can keep it light weight while traveling.
so far im very happy.. low battery life is the only con i see
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
ASUS ProArt PX13
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love my new laptop. The touchscreen display colors are great, it's fast, and light, AI capability is very useful, form is flexible.
I would recommend this to a friend
Pros mentioned:
Portability, Screen quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lightweight
Great screen
Very satisfied
Only downside is subpar battery life
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
It's great. But a few things I don't love.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall great computer. I love the size. I love that there are a lot of ports. I love that it's fast.
The things I don't like is:
(1) the charger is massive and weighs a nearly the same weight as the computer. So if you're traveling, its annoying.
(2) the ergonomics of the keyboard is not great where your hands rest - the hands are propped up when they should be lower, and coming from an XPS13, you really feel the difference.
(3) The F1 button is not aligned above the 1 like every other keyboard is, so when I go to push F2, I am almost always pushing F1.
(4) The copilot button near the keyboard I wish was a CTRL button.
(5) The battery doesn't last at all. Maybe I get 1-2 hours off this thing if I'm not connected to the power.
(6) I wish the Prnt screen button was it's own button.
(7) I wanted to buy a warranty from Asus, but because I bought this from BestBuy, you can't buy a warranty from Asus - which sucks.
(8) The computer sometimes heats up so much that the computer screen doesn't display anything. I haven't witnessed it, but I've woken up to it before.
(9) I would have loved it if the computer was a little lighter, but I don't mind since it's pretty small.
(10) I'm used to a more 16:9 ratio screen, this is more square.
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Little mighty
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome performance in small pack! Perfect for content creators on the go!
I would recommend this to a friend
Pros mentioned:
Screen quality
Cons mentioned:
Heat dissipation
Rated 3 out of 5 stars
I wanted to love it!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to love this laptop. I bought it to work on adobe creative cloud-photoshop. The first time using the laptop, fully charged, it was working really smooth, and nicely. Then the fans turned on and started getting really hot. I turned it off ir I thought I did because the next day it was still running. It was so hot to the touch and it wouldn’t turn on. The screen was black. I forced a shut down and after many attempts it finally stopped. I waited a few hours to let it cool off and turned it back on. This time there was update available so I did it. I opened creative cloud again- ps and it was unstable. It would turn off in the middle of my work. It was very frustrating. I’m going to return it and keep using my specter x360 which is not the right laptop for this kind of work but it is more stable than this one. I really wanted to love it. The keyboard is very nice to type, love the touchscreen and the size and appearance of it.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear JerseyGirl,
We're sorry to hear that the notebook is overheating and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Before returning the device, we recommend following the steps in the FAQ below to troubleshoot the issue. Should the issue persist, you can contact the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408009298-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Pros mentioned:
Portability, Processor speed
Rated 4 out of 5 stars
Azus ProArt13
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick processor with small but bright display. Love the size since it fits well on your lap.
I would recommend this to a friend
Pros mentioned:
Overall performance, Processor speed
Rated 5 out of 5 stars
Love My ProArt
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Super fast. Does everything I need at a great price.
I would recommend this to a friend
Pros mentioned:
Portability, Processor speed
Rated 4 out of 5 stars
Good value for features.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very light and portable. Fast PC, monitor only 60 hz but at the price point that I paid for it, that’s a proper trade off. It’s still quite new so will have to wait and see, but so far so good.
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 3 out of 5 stars
A Sexy, Quirky, and Unfulfilling Romance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For me, what it came down to was “How much do I really need/value and OLED Screen in a laptop of 13”?”
The screen? Ohhhh ya…it’s luxurious. The look … about as close to a luxury camera as you can get—and that goes from the packaging all the way down to the travel/typing sensation on the keyboard; but then it things change.
The first boot was glitchy, and elements of that remained every time I turned it on. Speaking of turning it on, the power button is very minimal. As for the rest of the device…and this is one that really knocks a laptop in particular out of contention is—the location of the power cord. While it isn’t some fragile little socket, it is located dead center left on the device which is cumbersome, and puts torque on the fitting any time it is moved.
Here’s where things simply became intolerable. The power consumption is ravenous. I didn’t even load Lightroom or any other photo/video editing software because of the drain on the battery. It has a touch screen but since it only has two hinges—it wobbles like the inflatable character beckoning you to stop at the car wash. The pro-art component is confusing and located on the upper left of the key pad so engaging with that was beyond my tolerance.
Full disclosure, I have owned ASUS products in the past and I find them to be extremely well built.
In Summary, if you really need to have the color response of an OLED Screen in a consistently portable device…then this is for you. If not, too many compromises—which is unfortunate.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Francis M,
Thank you for sharing your comments regarding the ASUS ProArt PX13 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2408009298-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this product and I would be willing to continue to utilize the company and all the resources it provides not only for my work but for helping those around me to grow and learn AI technology as we know this is the avenue many should be looking towards if they want a great career path. This laptop has been able to help me build things beyond what is conventional and I want to be able to test and develop new programs and technologies from the ideas I have.
I would recommend this to a friend
Pros mentioned:
Processor speed, Screen quality
Rated 5 out of 5 stars
Amazing laptop for content creation.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a portable solution for my ai content creation and this laptop checked all the boxes. Descret6e graphics, 32gb memory, amazing OLED touch screen with a fast processor. Well made and light weight. I am a happy camper.
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 4 out of 5 stars
Great 2 in 1. Screen leaves a bit to be desired.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good laptop. Good as an all-in-one solution. I use it to steam shows, AutoCad design, some coding, and light gaming. The 4050 leaves a bit to be desired for gaming, but every game I've thrown at it is still playable with DLSS on.
The 60hz panel does cause some screen tearing though, so I try to keep it around 45-55fps in games.
The OLED panel is very beautiful with colors and blacks, but doesn't get quite bright enough. Still a good picture though.
Every thing else is fantastic and when steaming video at peak brightness I can get 5-6 hours of use and 10 hours battery life with basic work.
The 2 in 1 is a requirement for me now. It's so convenient for viewing media or playing any games.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Lovely laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have mostly used it to play stardew valley and it works well. I'm just getting the hang of drawing on it. It was a bit of a learning curve for me at first but it had more to do with my lack of experience. I've also used it for creating a collage photo album and it worked well for that too. So far I have no complaints.
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Computer Review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the computer it’s fantastic. It folds into an ipad.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Fast, sleek laptop with limited USB Ports
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast, efficient, sleek laptop. It is compact, has a bit of weight which helps the bottom of the laptop stay flat when lifting up the lid. I really appreciate this feature because on my XPS13, I always had to use 2 hands to open the laptop and this little inconvenience was not worth the lightness of my old laptop. I love this laptop, only thing it lacks is ports. It only has 2 USB C ports and one USB 2.0. Battery life is decent.
I would recommend this to a friend
Pros mentioned:
Processor speed, Screen quality
Rated 5 out of 5 stars
Great laptop!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are still my first impressions. The quality of all the material is great. The keyboard makes typing much easier and is very quiet. Using the computer also didn't make noise or heat up (I didn't do much processing). He's very fast. I thought it was bad, in this model, not to come with the pen. It's the asus page is pretty bad for recommending accessories. For a laptop that favors portability, the charger is huge... It was what bothered me the most. I bought a anker Gan 100w.Sensational