Customer Ratings & Reviews
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- Model:
- HT5306QA-PZ13.X1P1TB
- SKU:
- 12358184
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Fast and Reliable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason this review lost a star is due to the lack of storage. Otherwise, I absolutely love it!
I would recommend this to a friendConvenience of 2-in-1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has an amazing image quality for videos and art projects. It is real easy to travel with although it's a little heavier than first anticipated, but it is not unbearable. I am completely satisfied with this 2-in-1. It is so convenient and easy to transition from a computer to a tablet when working in a more compact space. I would definitely recommend this laptop to family and friends.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, fast and sturdy. Gets the work done.
I would recommend this to a friendGot BSOD within a week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item as I got blue screen of death(BSOD) within a week and I couldn’t go to recovery screen. Bulid quality is awesome. But camera quality and sound are below average.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Droy,
We sincerely apologize for the issues you've faced with the ASUS ProArt PZ13 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2410015968-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Pro Art Z13
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. Picture is clear, very versatile between laptop and tablet mode.
I would recommend this to a friendWish it was better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love it, but disappoints in areas. Mainly the keyboard would not connect consistently. I would start typing and nothing would happen. Display is nice.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Knightperson,
We sincerely apologize for the keyboard issue you're experiencing with the ASUS ProArt PZ13 Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410015968-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - External Keyboard/USB Keyboard/Wireless Keyboard Issues - https://www.asus.com/support/faq/1047955/
[Notebook] Troubleshooting - Built-in Keyboard Issues - https://www.asus.com/support/faq/1015071/
Great Windows Oled Tablet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great competitor to Microsofts latest Surface Pro. Beautiful Oled screen. Just wish the stylus was included too. Included keyboard is a plus!
I would recommend this to a friendGood computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this Prince, good performance. Using the camera at skype, the angle of the camera is not good when using, back support
I would recommend this to a friendgreat alternative to surface pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vibrant screen colors, excellent user interface, compact and portable, fast response time.
I would recommend this to a friendLaptop computer - open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought ProArt PZ13 laptop as "Open Box" and saved around 700 dollars. The laptop is good as almost new. I have been dealing with best buy for years and satisfied with their products and services.
I would recommend this to a friendGreat size and durability
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product It is very durable and battery is great
I would recommend this to a friendGreat functionality and sleek minimal look
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It functions a bit like a Surface, but is lighter. Its more like an ipad if it could run windows. I really liked the look of it and got a great deal on it.
I would recommend this to a friendPerfect for work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far and its very fast. Perfect for personal or work
I would recommend this to a friendworth the$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, great quality, best tablet w11 and laptop
I would recommend this to a friendAll in one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall satisfied with the device. Great design and has so much packed in for the price.
I would recommend this to a friendAwesome computer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome computer you can do a lot in this device
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my iPad m4. Runs nomad and blender well.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer. Snapdragon chip does have some compatibility issues with some programs
I would recommend this to a friendAsus ProArt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Laptop great value for money compared to the Surface which doesn’t even come with a keyboard
I would recommend this to a friendAsus ProArt PZ13, Surface killer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The total purchase was 100% easy from ordering thru the website to pickup. The computer setup was flawless and not hard at all. This is a perfect replacement if you don't want to spend the major bucks for a MS Surface. 10/10 would look to BestBuy for my next purchase.
I would recommend this to a friend
