Customer Ratings & Reviews
- Model:
- ROG 65W HDMI CHARGER DOCK
- SKU:
- 6542054
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG 65W Charger Dock for ROG Ally due to its overall performance, portability, connectivity, and charging speed. The size and compatibility of the dock are also appreciated. However, some customers have expressed concerns regarding the limited port selection, heat dissipation, and HDMI performance. A few customers have also mentioned concerns about the design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Port selection
Rog Ally Dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay better then paying 1200 dollars for the other option from Asus, Just wish they would of made it 2.1. Hdmi output instead of 2.0. Also wish for more USB ports like 3. So if you didn't have a Bluetooth keyboard & Mouse you could go wired. I would of played an extra 30 dollars for that. So its very average to me, it's Worth 30 Dollars at Most....
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear FavoriteAverageReviewer,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
We will forward your input to the design team for reconsideration on new product roll out.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Love the product, but one question.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great, but ibwas wondering about the back below the prongs. There is a clip-like piece of plastic, what usage does this have?
I would recommend this to a friend- Pros mentioned:Connectivity
Asus Rog Mini Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus Rog Mini Dock is a small useful debice, giving you USB C pass through up to 65W with HDMI 2.0 and a USB A port. Its does not work with the Switch but thats because of Nintendo I guess.
I would recommend this to a friend - Pros mentioned:Connectivity
I can say more than a dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.being part of a computer when you plug it in hdm cable flash drive When you plug it in, your data is instantly on your TV, on your computer, I love it. a dock that excites me
I would recommend this to a friend - Pros mentioned:Charging speed
Good Dock, Terrible USB-C Cable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the ROG Ally Extreme charger dock, and while the dock itself is great for charging and stability, the included USB-C cable is absolutely terrible. It simply does not work properly. The cable doesn't stay in place, and no matter how much I try to hold it in position, it fails to charge the device. It's frustrating because the dock seems solid, but this cable just isn't up to par. I tried swapping it out with another USB-C cable that supports both charging and video output, and it worked perfectly. That’s when I realized the included USB-C cable is poorly designed and just doesn’t do the job. If you’re buying this dock, you’ll likely need to invest in a higher-quality USB-C cable that can handle both power and data transmission. Another downside is the lack of coverage under Best Buy’s Total Tech. I was hoping the warranty would cover the faulty cable, but I was told to contact ASUS directly. This added to my frustration since it wasn’t an issue I could easily resolve through Best Buy. Bottom line: The charger dock is fine, but don’t waste your time with the included USB-C cable. Be prepared to buy a better one separately if you want it to work properly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kellie,
Thank you for sharing your comments regarding the ASUS ROG 65W Gaming Charger Dock. We understand that the quality of the cable didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306027169-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Excellent for overhead displays
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the dock to display a video to over 300 people for a funeral and it never skipped a beat. Well worth the money if you want the proprietary parts for your Ally.
I would recommend this to a friend - Pros mentioned:Charging speed
Useful unless you have the Ally X
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent way to keep your unit charged and projected on TV
I would recommend this to a friend - Pros mentioned:Connectivity
Dope charger/Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good charger but I find myself using my anker 65w charger more but I do like that I can hook up and hdmi and stream the video through it .
I would recommend this to a friend - Pros mentioned:Connectivity
A helpful gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you own an Ally the Rog charger will be really helpful because it allows you to connect it to a monitor while charging.
I would recommend this to a friend - Pros mentioned:Portability
Its ok!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for travel as its very portable bit for the price you can get better docks.. i love the idea of it but implementation is poor.. cable managment is a nightmare
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Farzan K,
Thank you for sharing your feedback on the ROG 65W Charger Dock. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at [email protected] and include the case number "N2306021732-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice I like plugging it to the wall and it has a very color to it.
I would recommend this to a friend- Pros mentioned:Overall performance
Plug and play*
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm plug and play. Easy setup and work perfectly with my ROG Ally
I would recommend this to a friend - Pros mentioned:Connectivity
Best Charger Dock for your ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one! Every connection you need for your ROG Ally!
I would recommend this to a friend A must have !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to setup . Highly reccomend, definitely a must for all rog ally owners.
I would recommend this to a friendworth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice charger and it has premium feels worth the purchase.
I would recommend this to a friendFor my ROG Ally
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the item is the best I never see Best Buy have that everything?
I would recommend this to a friendNice…in theory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking it would be great, really nice to have everything all together and ready to go. This is my second dock and both have given me the same issue. After a while, the usb and power cable fail to stay connected and will continuously disconnect and then reconnect. I made sure it wasnt the wall outlet and that all cables were clean and not cracked. If it was the first one id be more forgiving, but it being the second, i cant say im impressed. Looks like ill be switching to a third party dock…
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Gaming Charger Dock and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
We understand that you have contacted the place of purchase to obtain a replacement and we hope it works normally. If you require any further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306045228-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Poor, Thumbs Down!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think for a $65 dollar accessory it would sustain a longer lifespan. Literally bought one of these in August 2023 and here I am on Nov 26 left with a charging dock that out of the three ports works. The HDMI function is still usable but what’s the point when it can’t even charge my Rog Ally at the same time. Disappointed in this one Asus
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mitch,
It's unfortunate to hear that you are experiencing issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition. What you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number ( N2311035539-0001) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Avoid product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked with the image: only charger. Asus poor cutomer service trasfering me from place to place. I never got a call back from Asus 1 year warranty and they will not honor: you are better of by buying a generic brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Please accept our sincere apologies for the problems you've encountered with the ROG Gaming Charger Dock and our support team, as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
We would like to make your experience with ASUS a better one. Please send us an email at [email protected] and include the case number "N2306027169-0029" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
3 MONTH MFG. WARRANTY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power supply or dock shorting out game console making strange noises and vibrations. I only use few months.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mike T,
We're sorry to hear about the issue you're having with the ROG Charger Dock. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend getting the device repaired. Since the product is a Best Buy Exclusive model, you can simply visit your Best Buy location for repairs under our manufacturer warranty. Please rest assured that if you are unable to gain resolution when contacting Best Buy, we will be glad to provide further assistance in getting your unit repaired.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306027169-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
