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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 238 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the ROG Ally Premium Hard Case for its excellent protection and solid build quality. Users appreciate the ample storage capacity that comfortably fits all accessories and the snug fit that securely holds the device. While the case boasts a premium look, some customers have noted initial stiffness in the zipper and limited usefulness for travel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 238 reviews
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Rog Ally X hardcover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good way to keep my ROG Ally X, seems like a solid construction but it seems overburdened, with extra unnecessary pockets. Simple is always better so it seems they went a little extra on this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Not Tough Enough for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this case does offer a lot of protection and ample storage for your ROG Ally X and its accessories--for the price you'd expect it to be study under normal use...but after less than a year the side strap on mine broke. If you put a strap on a case you would think it'd be able to withstand the repeated lift of the weight its carrying. But this case just doesn't live up to the standards you'd expect out of the ASUS logo and the ROG brand. Got great use from it for ten months but now it's just a worn-out disappointment.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Foligatto,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306003028-0129] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ROG ALLY X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for daily gaming 4 months now, absolutely amazing graphics and FPS hasn’t dropped below 70 for Triple AAA games.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get the case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great it definitely is a hard case so it better protects youre 800 console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally X Premium Hard Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ally x premium case is big enough to store ally og and ally x.Should be good using it when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gift card please

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for my ROG Ally, it fits inside and keeps it safe, yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS and Best Buy Power Couple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case for the price, and free super fast shipping was just an added bonus. It arrived the next day. Will definitely be buying more from Best Buy and ASUS ROG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pack

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality bag but hopefully goes on sale eventually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Rog Ally Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky case. Cheap zipper. Still gets the job done. Glad I picked this one up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the ally and allyx. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warehouse and UPS messed the box up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself works fine. It was delivered with no care for shipping, had the shipping label plastered onto the box, and it was delivered to me beat up and taped back together, which is a Shane because I wanted to keep the box.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Katosen,

      We regret to learn about the condition of the box in which you've received the device. On behalf of ASUS and the reseller, we would like to apologize for the inconvenience this may have caused. If you wish to file a formal complaint, we recommend contacting BestBuy customer service.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0232" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Better zipper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to unzip, I feel like I’m fighting to get it open with it should be opening with ease.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Thomas C,

      Thank you for your comments regarding the ROG Ally Premium Case. We understand that you're having an issue unzipping the case and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003028-0113" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Build quality, Protection, Storage capacity

    Rated 5 out of 5 stars

    Great travel case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case for the ally x, has storage for charger and holds the handheld really well on the inside, and it can also double as a stand with the way it's designed, feels solid and like it'll protect my ally x great

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Protection, Storage capacity

    Rated 4 out of 5 stars

    Decent case could be cheaper.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the case. Nice compartment for the charger, looks nice and will keep the ROG Ally protected. It really could be alittle cheaper since they do not include a case with the unit like some other handhelds do. There is an internal flap with some small pockets to hold extra SD cards. If you have time to wait, get a Dbrand kill switch case. Just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Fit, Protection

    Rated 5 out of 5 stars

    Great Case and organizer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, looks great and it protects my investment. Highly recommend this product to store and protect your handheld devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. It holds everything needed. Nice material protection. Zips up snugly, and system fits well. Just don’t be like me and put it in upside down! I thought the case was weird but turns out it was just me. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit, Storage capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality hard case. It's double the thickness of the travel case so it can hold a charger, cables, extra sd cards. It molds nicely to the Ally . Incudes removable side molds for a snug fit but isnt

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection
    Cons mentioned:
    Zipper quality

    Rated 4 out of 5 stars

    A Great Case for the Ally X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be the best case available for the ROG Ally X at present. The materials are high quality, and it protects my Ally X well. My only real complaints are: the divider between the device and the charger compartment isn't very rigid, and the Velcro inserts that hold the Ally in place feel kind of cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Protection!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits the ROG Ally like a glove, with a snug interior that keeps the device secure and protected. The outer shell feels durable and rugged, offering excellent defense against drops, scratches, and bumps. I also appreciate the added compartments for accessories like the charger and earbuds-super convenient for travel. The zipper is smooth, and the handle is sturdy. Overall, this case gives me peace of mind whenever I take my Ally on the go. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Storage capacity

    Rated 5 out of 5 stars

    Great Protective Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this case this morning for my Ally X and I'm glad I bought this official case instead of a cheap $25 one from Amazon. The case is built very well providing protection for your handheld. The inside is soft and does not have any kind of abrasive material that will scratch you screen or the shell of the handheld. It provides a compartment for my charger for travel and a flap that includes 5 micro as card slots. The case even has a built in stand for the Ally if you don't feel like playing it as a handheld allowing you to use a controller if you want. This official case is worth the money with a sturdy build and would definitely recommend this case over a cheaper one. It's worth the extra money to buy this case instead. This is definitely the best case protective case over all the other ones I've owned over the years.

    I would recommend this to a friend
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